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Hôtel Du Golf Rotana Palmeraie

5-star hotel
Circuit de la Palmeraie, Marrakech 4000005243-34343
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812 reviews
Unfussy rooms & suites in an upscale golf hotel offering a restaurant, a bar & an outdoor pool.

8 top things to know

Guests mentioned the rooms are large
Good place in general but small rooms
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6 min walk to Nikki Beach
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One of the few hotels in the area with room service
Room service takes forever to arrive.
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Guests praised the airy restaurant
The breakfast is delicious as well!
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One of the few hotels in the area with a fitness center
The gym is well equipped for a heavy workout and the heated pool is a great way to end the day !
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Guests praised the nightlife
The taste was super and the setup and traditional music that we have never heard before made the mood supreme.
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Guests liked the outdoor pool
The gym is well equipped for a heavy workout and the heated pool is a great way to end the day !
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Prices are currently typical for your trip.
This hotel typically costs between MAD 1,161–MAD 1,621 per night for the dates you selected.
MAD 1,530 is typical
MAD 1,161
MAD 1,621
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Health & safety: Enhanced cleaningPersonal protection and 3 more

Location summary

Neighborhood: Annakhil
Good for visitors
Semi-rural suburb with golf resorts, palm grove paths at El Palmeral & modern African art at MACAAL.
hotel's location on maphotel's location on map

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Map data ©2022 Google
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Le Blokk ( Restaurant )
Restaurant
4 min
Le Petit Cornichon
Restaurant
17 min
L'Ô à la Bouche
Restaurant
20 min
La Palette Restaurant Marrakech
Restaurant
17 min
Cuisine De Terroir
Restaurant
22 min
Dar Zellij
Moroccan restaurant
18 min
Le Tire Bouchon Marrakech
French restaurant
18 min
Le Trou Au Mur
Restaurant
17 min
Le Passage Restaurant
Bar & grill
8 min
Le Loft
French restaurant
18 min
Marrakesh Menara Airport
Taxi
31 min
Transit
1 hr 19 min

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
4.3

People often mention

Fitness
Mentioned in 75 Google reviews
21% unfavorable69% positive
Property
Mentioned in 150 Google reviews
13% unfavorable82% positive
Pool
Mentioned in 29 Google reviews
14% unfavorable79% positive
Food
Mentioned in 45 Google reviews
13% unfavorable82% positive
Service
Mentioned in 144 Google reviews
14% unfavorable82% positive
Family
Mentioned in 17 Google reviews
0% unfavorable94% positive
Business
Mentioned in 12 Google reviews
17% unfavorable67% positive
Atmosphere
Mentioned in 42 Google reviews
5% unfavorable90% positive
Nightlife
Mentioned in 11 Google reviews
27% unfavorable64% positive
Bathroom
Mentioned in 17 Google reviews
76% unfavorable18% positive
Amenities
Mentioned in 16 Google reviews
44% unfavorable50% positive
Breakfast
Mentioned in 46 Google reviews
11% unfavorable76% positive
Bar
Mentioned in 12 Google reviews
33% unfavorable58% positive
Sleep
Mentioned in 19 Google reviews
42% unfavorable53% positive
Cleanliness
Mentioned in 38 Google reviews
26% unfavorable68% positive
Wellness
Mentioned in 10 Google reviews
20% unfavorable70% positive
Gym
Mentioned in 7 Google reviews
14% unfavorable86% positive
Nature
Mentioned in 6 Google reviews
17% unfavorable83% positive
Spa
Mentioned in 7 Google reviews
29% unfavorable57% positive
Safety
Mentioned in 5 Google reviews
20% unfavorable80% positive
Restaurant
Mentioned in 14 Google reviews
7% unfavorable79% positive
Transit
Mentioned in 6 Google reviews
17% unfavorable33% positive
Location
Mentioned in 15 Google reviews
40% unfavorable40% positive

Photos

Exterior
Food & Drink
Amenities
Bedroom

About this hotel

Next to PalmGolf Marrakech Palmeraie golf course, this high-end golf hotel within the Palmeraie Resort is 11 km from the busy Jemaa el-Fnaa main square, and 14 km from Marrakesh Menara Airport.

Check-in time: 3:00 PM
Check-out time: 12:00 PM

Popular amenities

  • Pool
  • Spa
  • Wi-Fifree
  • Parkingfree

Web results

 https://www.rotana.com › ... › hoteldugolfrotana
Hôtel du Golf Rotana • 5 Star Luxury Hotel in Marrakech
Nestled at the heart of the stunning Palmeraie Rotana Resort is situated in the north of the Marrakech. This design-led property blends modern Moroccan ...
 https://fr.rotana.com › ... › morocco
Hotel du Golf Rotana 5* • Marrakech
Niché au cœur du magnifique Palmeraie Rotana Resort, situé au nord de la ville, cet établissement contemporain allie une architecture marocaine moderne avec un ...
 https://www.tripadvisor.fr › ... › Hôtels Marrakech
Hotel Du Golf Rotana (Marrakech, Maroc) - TripAdvisor
Situés à quelques pas des monuments les plus populaires de Marrakech, comme La Palmeraie (2,7 km) et Gueliz (4,2 km), l'Hotel Du Golf est une destination de ...

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Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms2.6Location3.7Service4.1

Ratings by traveler type

  • Families
    3.5/5
    Rooms
    1.6
    • Some guests said the rooms were dated, and that cleanliness & maintenance could be improved
    • Some guests mentioned the bathrooms could be improved
    Location
    3.7
    Service
    4.0
    • Guests appreciated the friendly, professional staff
  • Couples
    3.5/5
    Rooms
    2.0
    • Some guests mentioned the bathrooms could be improved
    • Some guests commented maintenance could be improved
    Location
    3.8
    Service
    4.2
    • Guests appreciated the friendly staff
  • Business
    4.0/5
    Service
    4.2

Reviews

People often mention

Fitness
Mentioned in 75 Google reviews
21% unfavorable69% positive
Property
Mentioned in 150 Google reviews
13% unfavorable82% positive
Pool
Mentioned in 29 Google reviews
14% unfavorable79% positive
Food
Mentioned in 45 Google reviews
13% unfavorable82% positive
Service
Mentioned in 144 Google reviews
14% unfavorable82% positive
Family
Mentioned in 17 Google reviews
0% unfavorable94% positive
Business
Mentioned in 12 Google reviews
17% unfavorable67% positive
Atmosphere
Mentioned in 42 Google reviews
5% unfavorable90% positive
Nightlife
Mentioned in 11 Google reviews
27% unfavorable64% positive
Bathroom
Mentioned in 17 Google reviews
76% unfavorable18% positive
Amenities
Mentioned in 16 Google reviews
44% unfavorable50% positive
Breakfast
Mentioned in 46 Google reviews
11% unfavorable76% positive
Bar
Mentioned in 12 Google reviews
33% unfavorable58% positive
Sleep
Mentioned in 19 Google reviews
42% unfavorable53% positive
Cleanliness
Mentioned in 38 Google reviews
26% unfavorable68% positive
Wellness
Mentioned in 10 Google reviews
20% unfavorable70% positive
Gym
Mentioned in 7 Google reviews
14% unfavorable86% positive
Nature
Mentioned in 6 Google reviews
17% unfavorable83% positive
Spa
Mentioned in 7 Google reviews
29% unfavorable57% positive
Safety
Mentioned in 5 Google reviews
20% unfavorable80% positive
Restaurant
Mentioned in 14 Google reviews
7% unfavorable79% positive
Transit
Mentioned in 6 Google reviews
17% unfavorable33% positive
Location
Mentioned in 15 Google reviews
40% unfavorable40% positive
Tariq Ahmad2 months ago on Google
1/5
Upon arriving, the hotel tried to make me pay twice for the rooms! Further to this, when I added an additional room, again they tried to charge me twice! Once can be a potential mistake but to do this twice is attempted fraud. Careful …
Upon arriving, the hotel tried to make me pay twice for the rooms! Further to this, when I added an additional room, again they tried to charge me twice! Once can be a potential mistake but to do this twice is attempted fraud. Careful when booking a massage...they will leave you short on the time...we paid for 30 mins but the massage lasted only 20 mins. One of their restaurants tried to charge us twice for the same items. Throughout, the resort will try to scam you for money. This completely kills any enjoyable experience because you end up not trusting anyone at the hotel and you feel like you need to be mindful of every interaction which required payment. I actually emailed the hotel directly with these issues but they do not care. They have not even bothered to respond!
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Luke Jackson2 weeks ago on Google
5/5
Our stay at Hotel Du Golf Rotana was amazing. The staff were lovely and food was excellent. The day we arrived we had trouble with the WiFi in our room but was then upgraded to a different room (with better wifi) by the manager with sincere …
Our stay at Hotel Du Golf Rotana was amazing. The staff were lovely and food was excellent. The day we arrived we had trouble with the WiFi in our room but was then upgraded to a different room (with better wifi) by the manager with sincere apologies. I would also like to personally thank Mustafa Ait Azzouz for his service and knowledge about activities and tourist spots in Marrakesh and the lovely man running the bowling alley.
Definitely recommend the gym, huge space with an incredible amount of equipment and a great pool. The entire hotel is decorated with incredible pieces of art which too was a joy to look at.
(Update)
After getting back and showing my parents pictures of the hotel and food my parents immediately booked for next week which says it all really. I hope they have as much of a great time as I did. Thank you again.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Samir Eddaoui2 months ago on Google
5/5
I realy liked the Hotel, top service. Special thanks to Samira The Manager that provides us topservice. From all the hotels in the world that i visited, i will surely never forget this one and i higly recomend this Hotel. Thank you very mutch for making my holiday perfect
ISI11 months ago on Google
3/5
A five star Hotel, the Balcony Windows don't close easily - there is no phone directory in the room - no pencil and pad  - the phone is cracking, difficult to talk  - calling the reception after 20 rings "you are in a wrong bed ???" The …
A five star Hotel, the Balcony Windows don't close easily - there is no phone directory in the room - no pencil and pad  - the phone is cracking, difficult to talk  - calling the reception after 20 rings "you are in a wrong bed ???" The mini bar was empty. We had the all inclusive deal, there was no information while checking in and it was difficult to obtain details, once we had the chance to look at the special all inclusive list there was no red wine mentioned. The restaurant staff was very friendly and the gentleman responsible was very efficient. The food was good.  On the operational side of this 5 star Hotel has room for improvement.
Response from the owner11 months ago

Dear Mr. ISI,

Thank you for your feedback on your stay.

We are taking note of your comments regarding the lack of communication regarding our Covid-19 standard that include the absence of pencils, pads, minibar and directory in the room. in Addition, we failed in informing you the benefits of your ALL in offer, I would to apology about that.

We will reinforce our information system to ensure a better guest experience.

We hope to welcome you again soon.

Hratch Khatchanian

General Manager

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Alessia Novak5 months ago on Google
1/5
The most terrible service we have ever experienced in Morocco. We waited for 3 hours to check in. All the receptionists were extremely rude. I would not stay here again even if it was for free.
Arthur V4 months ago on Google
5/5
Great hotel for family holidays, a few things to iron out post Covid but the food/service was surprisingly good.
Trip typeFamily
aessadiq5 months ago on Google
5/5
one of the best hotel staff in Morocco .From the luggage handlers ,Karima at the front desk to the waiters ,evrybody was just professional and very nice.
Trip typeFamily
Rooms5.0
Service5.0
Location4.0
amine fikry9 months ago on Google
5/5
the staff is very helpful and the rooms are clean. The gym is well equipped for a heavy workout and the heated pool is a great way to end the day ! I highly recommend the hotel for those who seek a quick weekend relief !
Trip typeFamily
Rooms3.0
Service5.0
Location4.0
Response from the owner6 months ago

Dear Mr Fikry,

Please accept my apologies for this very late response to your comments on Google; it is certainly not reflective of Rotana standards.

Thank you very much for having stayed at the Palmeraie Rotana Resort and moreover for having shared your very positive experience on the Web. We are glad that our services were up to your expectations. Indeed, we are proud of the largest and best equipped gym in Marrakech and pleased that you got to enjoy it.

We hope to welcome you back soon. In the meantime, my team and I wish you well,

Hratch Khatchanian

General Manager

Javier Conde5 months ago on Google
5/5
Amazing experience. Personel great. Food top. Ambience great, very recommended
Anass Drissia year ago on Google
4/5
This was a lovely experience. The large pool, the very friendly personnel, the food, the relaxing ambiance, the fantastic weather… the Rotana is pretty ideal for a weekend getaway from the noise and stress of the big city, and is suited for …
This was a lovely experience. The large pool, the very friendly personnel, the food, the relaxing ambiance, the fantastic weather… the Rotana is pretty ideal for a weekend getaway from the noise and stress of the big city, and is suited for both couples and families. Definitely worth it, but do remember that Marrakech is very hot in summer and the sun is brutal, so aim for April - May rather than June - July.
Response from the ownera year ago

Dear Mr Anass,

What a pleasure to read such a beautiful review! We’re thrilled you have enjoyed your weekend getaway in Hotel du Golf Rotana while experiencing our culture of service! We cannot wait to share your feedback with all our teams. Thank you for the nice words and we hope to see you soon again

Sincerely,

Hratch KHATCHANIAN

General Manager

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ali khana year ago on Google
4/5
I am disappointed that out of 13 restaurants they advertise, all the restaurants except one on the property are closed due to covid. Very limited dinner options plus too far from city to just go n grab a quick bite. Breakfast is awesome, customer service is great.
Response from the ownera year ago

Thank you for sharing your review on Google.com !

It was a pleasure to have you as our guest here at Hôtel Du Golf Rotana and we're very glad to learn that our customer service and our breakfast buffet were up to your expectations.

However, we're so sorry to hear that you were annoyed about the fact that some of our restaurants are temporarily closed. This is due to the sanitary restrictions which we are obliged to apply at the moment. But at the same time two restaurants were already opened for our guests at the Golf Club and we are currently preparing the opening of a third restaurant with an Italian specialty.

Thank you once again and we look forward to welcoming you back at Hôtel Du Golf Rotana.

Best regards,

Hratch Khatchanian

General Manager

Beth K.A3 years ago on Google
5/5
Went there with family, as a graduation present. It was impeccable! Excellent service. I remember upon checking in we had an issue with our room, as the aircon wasnt working correctly. They immediately changed it and upgraded us to a higher …
Went there with family, as a graduation present. It was impeccable! Excellent service. I remember upon checking in we had an issue with our room, as the aircon wasnt working correctly. They immediately changed it and upgraded us to a higher suite. The rooms were great regardless, pool area were always kept clean and lovely. Staff were welcoming. I'd recommend!
Trip typeVacation
Rooms5.0
Service4.0
Location3.0
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Amaan Dhanji2 months ago on Google
1/5
Breakfast was as good as dinner. Shit😂
Trip typeFriends
Aaron Kronick2 years ago on Google
5/5
I really like this venue. There is a good pool with golf course, paint ball, and 6 restaurants around the site. The rooms are very nice and quiet and the bar and wait staff are friendly. The breakfast is delicious as well! It is also a fair price to get downtown with any of the cabs just outside the front door.
Benjamin Akinmoyeje3 years ago on Google
4/5
This hotel was impressive, the golf view was serene, the setting was exquisite. I loved almost everything about this hotel, except the passages I have to meander before getting to my room. It is very safe, I forgot my belt in the room, it …
This hotel was impressive, the golf view was serene, the setting was exquisite. I loved almost everything about this hotel, except the passages I have to meander before getting to my room. It is very safe, I forgot my belt in the room, it was found and returned to me a day after. Staff were friendly. Great experience.. can't wait to visit again.
Trip typeBusiness
Rooms4.0
Service4.0
Location3.0
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Elizabeth O3 years ago on Google
2/5
Reception staff were generally pretty unpleasant from the moment we walked through the door.
Checking in was quick but not very welcoming, another guest was openly rude to …
Reception staff were generally pretty unpleasant from the moment we walked through the door.
Checking in was quick but not very welcoming, another guest was openly rude to us while we checking in and the staff did nothing to step in.
Later in the day one of our friends came to visit, a few minutes after they arrived we had a call from reception who were screaming down the phone to inform us that our guest was not allowed in our room without leaving a copy of their passport with reception?
As someone who works in hospitality I know that this 'policy' is very unusual and one of many incidents that made us feel generally unwelcome and unwanted during our time at Hotel Du Golf. A shame because other than that it was a pretty decent stay.
Positives:
-Rooms were nice, comfy and clean.
-Dinner buffet options were small but all very tasty.
-Breakfast buffet was great but we were shocked to see a bird fly in and help himself to a bread roll while we were eating!
Trip typeFriends
Rooms4.0
Service1.0
Location3.0
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judith sassa year ago on Google
5/5
We really enjoyed our family weekend getaway in this great place!! Will go back very soon!! Service was very good, food and drinks as well!
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

Dear judith sass,

Thank you for sharing your feedback on Google.com.

We truly appreciate your feedback and we're happy to read that our food, drinks and services have exceeded your expectations.

We look forward to welcoming you back.

Best regards,

Hratch Khatchanian

General Manager

Doki Wada10 months ago on Google
5/5
Lovely hotel with a deceptive golf course. Course starts off easy, but gets tougher as you progress. Especially Hole 18 which is a golfers delight...
Response from the ownera year ago

Dear Doki Wada,

Thank you for sharing your review on Google.com!

It was a pleasure to have you as our guest here at Hôtel Du Golf Rotana and we're very glad to learn that it was lovely and up to your expectations. However, we sincerely regret to read your comment about our golf course. Hence, We would like to take the opportunity to discuss your experience further and request you to kindly contact us via email at "quality.palmeraie@rotana.com" to enable us to further investigate the matter and to understand your concerns better.

Thank you once again and we look forward to welcoming you back at Hôtel Du Golf Rotana.

Best regards,

Hratch Khatchanian

General Manager

Joan Puma87a year ago on Google
5/5
The restaurant is wonderful. Once out server realized we were interested in authentic moroccan cuisine he set us fantastic table of surprises that included, not only tagines but little Moroccan morsels -9 to be exact, each one unique and …
The restaurant is wonderful. Once out server realized we were interested in authentic moroccan cuisine he set us fantastic table of surprises that included, not only tagines but little Moroccan morsels -9 to be exact, each one unique and dripping with flavor. After this he brought us a moroccan dessert that just topped everything off. After that meal just let him order for us and just had the best time
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Rodger Boles3 years ago on Google
2/5
Positives: the staff are friendly and always professional, and most speak some English. Breakfast offers a huge variety and includes hot egg dishes straight from the grill, sautéed asparagus, potatoes with onions and mushrooms, fresh …
Positives: the staff are friendly and always professional, and most speak some English. Breakfast offers a huge variety and includes hot egg dishes straight from the grill, sautéed asparagus, potatoes with onions and mushrooms, fresh grapefruit, oranges, pineapple, pain au chocolate, and Moroccan hot dishes. Rooms are spacious. Hotel has a nice pool area, including one outdoors that’s heated. The lounge area downstairs from the front desk has a bar with lots of comfortable seating and soft house or lounge music.
Negatives: people can (and do) smoke inside the hotel. It’s such a Stone Age policy these days and it makes the areas stink until the smoke clears out. So, thanks for nothing guy next door for making my room and the hallway stink. There are several restaurants around the hotel and all of them are overpriced and have very average food. Reservations recommended on weekends because you’re competing against the Palmeraie Palace guests as well. There’s very little choice for fare here otherwise. Air conditioning in the room only runs for about a couple hours before automatically turning off (regardless of temperature), so if it’s a hot evening you’ll be getting out of bed to turn it back on. There’s nothing to do around the hotel because it’s far away from everything, but the hotel does offer a free shuttle several times daily to-from the markets. Room service brought food to my room twice while I was sleeping, without me requesting it, and it was very annoying. We will see if I get charged for their error.
Update: down to two stars because my room stinks like cigarettes. There is no screen on the balcony door, so here come the bugs.
Overall, if you’re not actually here for the golf and you don't want to take a cab, you’re better off staying downtown because it has so much more to see and do. Driving here is pretty lawless and chaotic.
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Babatunde Oladapo2 years ago on Google
5/5
Great place to be! Rooms very comfortable with a balcony. Food was also, nice. Hotel staff very respectful and ready to help. …
Great place to be! Rooms very comfortable with a balcony. Food was also, nice. Hotel staff very respectful and ready to help.
Watch out for the gentleman who is always ready to give out a cup of local tea.
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Ahmed Mousa3 years ago on Google
5/5
This hotel is like no other, the second you approach the facility and enter, you will witness amazing architecture that is hard to find in today's modern world. …
This hotel is like no other, the second you approach the facility and enter, you will witness amazing architecture that is hard to find in today's modern world.
With respect to the staff, they were amazing, friendly and speak English.
The food is exceptionally tasty, a true Moroccan delight. The breakfast was great traditional one and the tea setup is to to die for. The taste was super and the setup and traditional music that we have never heard before made the mood supreme. Myself, my wife and my kids had an exceptional stay and great time. The pool and the palm trees were fantastic, the activities, i.e. dancing, sports, music made our time enjoyable. The snacks were delicious; lunch had various international and Moroccan dishes, the BBQ was perfect. There were many dinner selections and great Italian restaurant.
The rooms were very nice and had a great pool view. The hotel was great to many nearby sights and markets. The hotel play area was great for the kids.
Special thanks to Hind Baha who made our stay non-forgettable. From the moment we arrived, Hind ensured everything was perfect; any requests we had were accomplished instantly. Hind's attention to details and hospitality made us feel at home and look forward to coming again. Hind recommended the best outing, restaurants and market places. With respect to adult time, Hind setup the best ATV two hour ride that was perfect and very scenic. Hind was very courteous and showed us Marrakesh's jewels and setup an English city tour which was very entertaining for all ages that ended in an amazing restaurant.
I would recommend this hotel to families and couples; special kudos to Hind for making our vacation an amazing one.
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Amanda Geray3 years ago on Google
2/5
Everything is great on the surface. But any maintenance issues you quickly realize are handled with a bandaid rather than a fix. I came home one day to see my bathroom covered in water from the room above. Did they fix anything? Nope.. just …
Everything is great on the surface. But any maintenance issues you quickly realize are handled with a bandaid rather than a fix. I came home one day to see my bathroom covered in water from the room above. Did they fix anything? Nope.. just put my towels elsewhere so they wouldn't get wet. If you stay longer than a night here... I'm sorry.
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Michael i6 years ago on Google
4/5
Beautiful hotel with friendly staff. It has a large pool for grown ups and kids. This hotel is quit luxurious so expect more expensive prices when you order something at the bar. Really calm during the ramadan. Breakfast is good.
Andrey Lipattsev3 years ago on Google
4/5
The rooms are tidy, spacious and equipped, while the staff are friendly and I encountered no issues. However the location is quite remote and at certain times of the year (I was there in January) there's absolutely nothing to do on site.
khaoula tanfioui11 months ago on Google
4/5
It was nice, but doesn't really meet my expectations for 5 star hotel
Response from the owner11 months ago

Dear Mrs Tanfioui,

Thanks for your rating on Google! We are sorry that we did not meet your expectation; Do not hesitate in getting in touch with me directly for your next visit so we can do the necessary to ensure your stay is up to your level.

Nicolas Gardier

Hotel Manager

Khalid Motika year ago on Google
5/5
Amazing hotel for a family stay. So nice atmosphere and excellent service and great, helpful and friendly staff.
Response from the ownera year ago

Dear Khalid

Thank you for taking the time to share your positive feedback at Hotel du Golf Rotana ! We are happy you had a wonderful experience in a good atmosphere and excellent service ! Thank you for your compliments about our colleagues. It's a pleasure to share with them the positive feedback that we receive from our guests. Very happy to hear that you had the best time and look forward to seeing you again soon.

Sincerely,

Hratch KHATCHANIAN

General Manager

Phi Tuber3 years ago on Google
5/5
I like to come back Maroc Marrakesh because of the feeling when I was staying at Hotel Du Golf. What I love most is their Welcome Drink and the garden flower on the way out the entrance. Room facilities are high standard, great service …
I like to come back Maroc Marrakesh because of the feeling when I was staying at Hotel Du Golf. What I love most is their Welcome Drink and the garden flower on the way out the entrance. Room facilities are high standard, great service staff and last but not least is the buffet which lot of fresh fruits. Will come back here with my girl. A heart from Vietnam
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Samir Samir2 years ago on Google
1/5
Badest hotel i have ever been in my life! Service really bad, breakfast really bad. I have called roomservice several times they didnt show up. This hotel is not prepared for good service. Dont know why it is a 5 star hotel because this one neither deserves a 4 star. Truly bad!
Trip typeVacation · Family
Rooms1.0
Jorge .Bazan4 years ago on Google
3/5
Good facilities, but improvable service:
I was at the hotel for work reasons during 4 days, and after my stay, this hotel in Europe would be as much a 4 stars, since although there are great facilities …
Good facilities, but improvable service:
I was at the hotel for work reasons during 4 days, and after my stay, this hotel in Europe would be as much a 4 stars, since although there are great facilities (pool, jacuzzi, gym access, main hall very well decorated .. .), the service is terrible, because in spite of always seeing many workers, they seem to do nothing, just look ..., for example we asked for a table for dinner, and they were all occupied, but it took more than 5 minutes to start clean one that was unoccupied, so we decided not to dine there, in addition to the dinner, buffet was too expensive (270 dh without a drink) for what was offered ...
The worst: in a 5 star hotel you pay for a fast and efficient service, and it is not possible that most of the time there is only one person at the reception in a really big hotel (I saw maximum 2), and time of waiting there take 5-10-15 minutes ...
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Olatayo Ladipo-Ajai4 years ago on Google
5/5
I loved this hotel so much. We had a great event hosted by DN For the entire week. The Le fuego band at the bar and restaurant was lit every night. Service is also excellent!
Ashe Ashe4 years ago on Google
1/5
The hotel is of a need of urgent update, but what was the most upseting is the fact that there was no WiFi available to guest as promised. The more questions we asked the management and the front disk the more we felt that it is an issue of …
The hotel is of a need of urgent update, but what was the most upseting is the fact that there was no WiFi available to guest as promised. The more questions we asked the management and the front disk the more we felt that it is an issue of money. There was internet service at the front desk and the lobby but nothing elsewhere. Quickly we come to the conclusion that since internet service is expensive in Morocco the hotel prefers not to provide the same if they can get away with it. If you need internet co exiting, this is not your place to stay.
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Nourman Thetraveller2 years ago on Google
4/5
Well organized hotel ,
Customer services 10/10
Quality of food 6/10 …
Well organized hotel ,
Customer services 10/10
Quality of food 6/10
Cleanliness 8/10Reactions 10/10
Pool very big and clean all the time
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Johannes Loxen3 years ago on Google
2/5
good:
very good breakfast, polite and friendly staff, great Lobby hall, Wifi acceptable, bathroom ok, comfortable bed, clean and tidy, conference prices affordable …
good:
very good breakfast, polite and friendly staff, great Lobby hall, Wifi acceptable, bathroom ok, comfortable bed, clean and tidy, conference prices affordable
bad:
basement rooms insecure (you can open terrace door easily from outside), air condition malfunctions, bath ventilation runs for hours very loud (sleep like in an airplane, earplugs help a bit), regular prices on website are not reasonable, rather a four star hotel
Trip typeBusiness · Solo
Rooms2.0
Service2.0
Location4.0
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Asma Aldoa year ago on Google
5/5
The services were excellent, we booked some seats during Ramadan for iftar and it was superb.
Trip typeVacation
Service5.0
Location4.0
Response from the ownera year ago

Dear Asam,

What a pleasure to read such a beautiful review! We were happy that you found our service outstanding and that you enjoyed our "Iftar" for Ramadan. We ensure that our guests have a moment of joy and pleasure during this sacred moment. Thank you for choosing us and we hope that we will see you again in the future.

Sincerely,

Hratch Khatchanian

General Manager

Miten Patel3 years ago on Google
3/5
Nice rooms and modern resort. Shuttle service is good. Room service takes forever to arrive. Shower is poorly designed.
Joel Mascari4 years ago on Google
5/5
Nice,super available kind staff. Amazing rooms. Great swimming pools and amenities across the resort (Palmeirae and Hotel du Golf)
Liviu Manea4 years ago on Google
5/5
Wonderful hotel. The breakfast is spectacular every day. Great atmophere in the evening. Pool is nice also.
Rizwan Khan4 years ago on Google
5/5
Really nice rooms, clean and tidy. Fantastic views and loads of open space.
Gaurav Kaushik3 years ago on Google
5/5
Excellent place with all the modern facilities and very helpful staff, shall prefer some English speaking staff for further improvement.
Sukhminder Purewall3 years ago on Google
4/5
Nice rooms, heated swimming pool,safe place and good restaurants
Younes Hazzaba week ago on Google
5/5
Top
Trip typeBusiness
Rooms4.0
Service4.0
Location4.0
Amine “Coach” BOUKAA11 months ago on Google
5/5
Excellent for events. They are very professional
Response from the owner11 months ago

Thank you Coach Boukaa for your review!

Looking forward to see you again!

Nicolas Gardier

Hotel Manager

Razi Mokatren3 years ago on Google
4/5
Something missing, great hotel, great people, nice food... but something is missing to make it great...
Ahmed Khalifa3 years ago on Google
3/5
Good place in general but small rooms
Ralf Kaltenrieder2 years ago on Google
1/5
Nice hotel but golf too expensive !!! Prices have increase at the club house and people are not friendly
Max Rosari5 years ago on Google
5/5
Very nice and luxury hotel with reasonable pricing!
Riane Ameziani2 months ago on Google
5/5
Great
Trip typeVacation
Service4.0
Location5.0
Abdelouhab Taoufiq3 years ago on Google
5/5
I love this hotel. Palmeraie is a good choice for family vacations
Artsmystics Productions3 years ago on Google
5/5
Modern, full luxury, great staff. High quality.
Karim doe4 years ago on Google
5/5
i went there in my honeymoon ( last two year...s ) i love it
oluwatoyin koledoye3 years ago on Google
5/5
It's so beautiful with lots of beautiful flower gardens
sidi mohamed el idrissi9 months ago on Google
5/5
ONE OF MY FAVORITE PLACES.
Response from the owner9 months ago

Thank you Sidi Mohamed!

Hope to see you soon again!

Nicolas Gardier

Hotel Manager

Otabek Imamov3 years ago on Google
4/5
Looks bit old but nature is great
Shilpy Begum3 years ago on Google
5/5
We had Excellent time amazing
Corazón De Marruecosa year ago on Google
5/5
Very nice
Response from the ownera year ago

Dear Corazón De Marruecos,

Thank you for sharing your review on Google.com!

It was a pleasure to have you as our guest here at Hôtel Du Golf Rotana and we're very glad to learn that our products and services exceeded your expectations.

Thank you once again and we look forward to welcoming you back with us in the next future

Best regards,

Hratch Khatchanian

General Manager

ahmed osman4 years ago on Google
2/5
Wouldn't go back. There are better in Marrakech
Grace Atkinson3 years ago on Google
5/5
Great breakfast relaxing vibe
Endre Kodolányia year ago on Google
5/5
Great luxury hotel 😍
Eyitayo Iyortim3 years ago on Google
5/5
Truly beautiful rooms.
Adil Halil11 months ago on Google
5/5
Quite and good place
Response from the owner11 months ago

Dear Mr. Halil,

Thank you for your positive comments!

Nicolas Gardier

Hotel Manager

khadija doubaj4 years ago on Google
5/5
Amazing place to be calm .... In love
Alice Zimmermann3 years ago on Google
2/5
Comfortable but 1990s vibes
Roger Morris3 years ago on Google
4/5
Nice hotel near golf course
Niranjan Phuyal3 years ago on Google
4/5
better one with best hospitality
Nandu Bhula4 years ago on Google
5/5
Luxurious oasis feel to the place.
Chaimae Zkara2 years ago on Google
3/5
Found a cockroach on m room
badr abhir4 years ago on Google
3/5
Used to be a good place
Youssef Mamou4 years ago on Google
4/5
Nice business hôtel
Aissa Samih5 years ago on Google
5/5
Wonderful hotel !
George Osei-Bimpeh3 years ago on Google
4/5
Impressive service delivery
Sylvain Bolozi2 years ago on Google
5/5
Short words, the place to be.🙂
Hiind Jbara5 years ago on Google
5/5
Ah A3 years ago on Google
3/5
Christos Garouniatis4 years ago on Google
4/5
Very nice place!!!
Akinremi Peter Taiwo3 years ago on Google
5/5
Good hotel
Kaspars K3 years ago on Google
5/5
Nice hotel.
George Osei-Bimpeh3 years ago on Google
4/5
Good ambiance
Jihad reis2 years ago on Google
4/5
الحج المريول3 years ago on Google
4/5
Saad Maroc3 years ago on Google
5/5
Dhyanraj G3 years ago on Google
5/5
Hamza SQUALLI4 years ago on Google
3/5
Okay hotel.
Luca Sarif4 years ago on Google
5/5
mustapha gaye4 years ago on Google
3/5
Safwane Bouyaqine4 years ago on Google
4/5
Bacary Dabo3 years ago on Google
5/5
Smart Edge5 years ago on Google
4/5
Grandiose
Imad Khadra6 years ago on Google
4/5
In front of the golf
Abdelhak ACIM7 years ago on Google
5/5
Excellent.
Jean-Marie Kileshye Onema2 years ago on Google
4/5
Hotel in Marrakesh
Daniela Ebibia month ago on Google
5/5
(Translated by Google) We spent 1 week in this hotel and really recommend it. Very nice room with small garden overlooking the golf course. The people are very welcoming, always with a smile and a kind word. Traditional cuisine of the …
(Translated by Google) We spent 1 week in this hotel and really recommend it. Very nice room with small garden overlooking the golf course. The people are very welcoming, always with a smile and a kind word. Traditional cuisine of the country every day, succulent. At this time (September) few people and very quiet whether at the pool, in the restaurant, … we loved it
Thank you to all the friendly staff
(Original)
Nous avons passé 1 semaine dans cet hôtel et vraiment je le recommande. Très belle chambre avec petit jardin donnant sur le golf. Les gens sont très accueillants toujours le sourire et un mot gentil. Cuisine traditionnelle du pays tous les jours, succulentes. A cette période (septembre) peu de monde et très tranquille que ce soit à la piscine, au restaurant, … nous avons adoré
Merci à tout le personnel si chaleureux
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Khadija Ma3 months ago on Google
4/5
(Translated by Google) The room is beautiful especially the bathroom I loved the style overlooking the pool. The breakfast is good but the wait for Check in was too slow we waited for 1 hour we left for lunch but even after returning we …
(Translated by Google) The room is beautiful especially the bathroom I loved the style overlooking the pool. The breakfast is good but the wait for Check in was too slow we waited for 1 hour we left for lunch but even after returning we waited 30min. You need more staff to clean the rooms faster so that they are ready on time
(Original)
La chambre est belle surtout la salle de bain j’ai adoré le style avec vue sur piscine. Le petit déjeuner est bien mais l’attente pour le Check in était trop lent on a attendu pendant 1h on était parti déjeuner mais même après être revenu on a attendu 30min. Il faut avoir plus de personnel pour nettoyer plus vite les chambre pour qu’elles soient prêtes à temps
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estelle rcha month ago on Google
5/5
(Translated by Google) Thank you for this perfect stay! the whole team was very caring, always smiling and very pleasant. The room was perfect very quiet with a view of the garden. Magnificent hotel, we were really not disappointed far from …
(Translated by Google) Thank you for this perfect stay! the whole team was very caring, always smiling and very pleasant. The room was perfect very quiet with a view of the garden. Magnificent hotel, we were really not disappointed far from it 🙏🏼 We will come back with great pleasure!!
(Original)
Merci pour ce séjour parfait! toute l’équipe était aux petits soins, toujours le sourire et très agréable. La chambre était parfaite très calme avec vue sur le jardin. Magnifique hôtel on a vraiment pas été déçu loin de là🙏🏼 On reviendra avec grand plaisir!!
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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Cyrille M2 months ago on Google
5/5
(Translated by Google) Thank you to the whole team of the hotel
We were very well received
A room overlooking the gardens on the ground floor at the foot of the swimming …
(Translated by Google) Thank you to the whole team of the hotel
We were very well received
A room overlooking the gardens on the ground floor at the foot of the swimming pool, superb, we have always had sunbeds and parasols.
Household nothing to say, very clean
The varied morning, noon and evening buffet, in quantity and the benevolent servers, with kindness.
Many thanks for your work
We highly recommend this establishment and plan to return one day.
(Original)
Merci à toute l équipe de l hôtel
Nous avons été très bien accueillis
Une chambre vue sur les jardins au Rez de chaussée au pied de la piscine ,superbe , on a toujours eu des bains de soleil et parasols .
Ménage rien à dire , très propre
Le buffet matin midi et soir variés , en quantité et les serveurs bienveillants , d une gentillesse .
Un grand merci pour votre travail
On recommande vivement cet établissement et pensons revenir un jour
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location3.0
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Mélissa Ducoup4 months ago on Google
2/5
(Translated by Google) We had a good stay, however I thought that cats were animals seen in Islam, yet on several occasions the reception staff hit them.
A person at the meal took my plate away from me when I had not finished because …
(Translated by Google) We had a good stay, however I thought that cats were animals seen in Islam, yet on several occasions the reception staff hit them.
A person at the meal took my plate away from me when I had not finished because I had the misfortune to give a small piece of meat to a hungry cat. A little respect for animals please.
(Original)
Nous avons passez un bon séjour en revanche je pensais que les chats étaient des animaux bien vu en islam pourtant à plusieurs reprise du personnel de réception qui les frappes.
Une personne au repas m’a enlever mon assiette alors que je n’avais pas fini car j’ai eu le malheur de donné un petit bout de viande a un chat affamé. Un peu de respect envers les animaux svp.
Rooms3.0
Service4.0
Location4.0
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Zineb SALIK5 months ago on Google
1/5
(Translated by Google) We arrived at 10:30 to check out and drop off our things. The room was not ready so we settled and left to return at 4:15 p.m. Well then room was not ready. After 30 minutes of waiting I went upstairs, to discover a …
(Translated by Google) We arrived at 10:30 to check out and drop off our things. The room was not ready so we settled and left to return at 4:15 p.m. Well then room was not ready. After 30 minutes of waiting I went upstairs, to discover a very small room with ultra poorly maintained furniture, stains on the armchair and the best part is that the bathroom still had traces of hair and spit. . In short. Our weekend was ruined we left the establishment.
(Original)
Nous sommes arrivés à 10:30 pour régler et déposer nos affaires. La chambre n'était pas prête donc nous avons regleet repartis pour retourner a 16:15. Et bien là chambre n'était pas prête. Au bout de 30 minutes d'attente je suis monté, pour découvrir une toute petite chambre avec un mobilier ultra mal entretenu, des tâches sur le fauteuil et le meilleur c'est que la salle de bain avait encore des traces de cheveux et de crachats. Bref. Notre week-end était gâché nous avons quitté l'établissement.
Trip typeBusiness
Rooms1.0
Service1.0
Location5.0
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Gwendoline Dehan2 months ago on Google
2/5
(Translated by Google) Furious to pay such a price for this standard, a 5 star hotel??? No more than 3 for me, I'm there right now and since there's no one there, the all-inclusive bars aren't open, we have to cross the hotel for a glass of …
(Translated by Google) Furious to pay such a price for this standard, a 5 star hotel??? No more than 3 for me, I'm there right now and since there's no one there, the all-inclusive bars aren't open, we have to cross the hotel for a glass of water!!! (10 minutes one way, 10 minutes return) so everything is hot in this heat, at the reception, they answer you as if it were normal and are not barges, it's scary
When we arrive at the bar, of course, the locals are served without paying attention to us, and we are completely ignored.
The hotel is totally abandoned, don't believe the false pubs all the restaurants are closed, the air conditioning does not work in the room, minutes and minutes of waiting at the buffet when there are 20 of us eating at the same time time !!!
Very happy to have saved for this!!! Avoid this hotel, it's not worth it
(Original)
Furieuse de payer un tel prix pour ce standing, un hôtel 5 étoiles ??? Pas plus que 3 pour ma part , j'y suis actuellement et comme il n'y a personne, les bars du all inclusive ne sont pas ouverts, nous sommes obligées de traverser l'hôtel pour un verre d'eau !!! ( 10 minutes aller, 10 minutes retour) donc tout est chaud sous cette chaleur , à l'accueil , ils vous répondent comme si c'était normal et sont non chalands ça fait peur
Lorsque l'on arrive au bar, bien sûr on sert les locaux sans nous prêter attention, et on nous ignore totalement
L'hôtel est totalement à l'abandon, ne croyez pas aux pubs mensongères tout les restaurants sont fermés, la clim ne fonctionne pas dans la chambre, des minutes et des minutes d'attente au buffet alors que nous sommes 20 à manger en même temps !!!
Très heureuse d'avoir économiser pour ça !!! Fuyez cet hôtel , il n'en vaut pas le coups
Trip typeVacation
Rooms4.0
Service1.0
Location3.0
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Emmanuel Ca week ago on Google
4/5
(Translated by Google) Pleasant and comfortable rooms. Even if it was impossible to make the tv work, the overall service is satisfactory and of the level of a 3* hotel. The breakfast buffet is very rich and varied. Very attentive staff. …
(Translated by Google) Pleasant and comfortable rooms. Even if it was impossible to make the tv work, the overall service is satisfactory and of the level of a 3* hotel. The breakfast buffet is very rich and varied. Very attentive staff.
(Original)
Chambres agréables et confortables. Même s’il a été impossible de faire fonctionner la tv, le service global est satisfaisant et du niveau d’un hotel 3*. Le buffet du Petit déjeuner est très copieux et varié. Personnel très à l’écoute.
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Princesse Rose3 weeks ago on Google
1/5
(Translated by Google) Beautiful room, spacious, bedding at the top, unfortunately the buffet is a horror, spoiled butter, very mediocre dishes for a 5-star establishment, maintenance leaving something to be desired, big stains on the …
(Translated by Google) Beautiful room, spacious, bedding at the top, unfortunately the buffet is a horror, spoiled butter, very mediocre dishes for a 5-star establishment, maintenance leaving something to be desired, big stains on the mattresses of the sunbeds .... In short, not good experience !
(Original)
Belle chambre, spacieuse, literie au top, malheureusement le buffet est une horreur, beurre avarié, plats très médiocres pour un établissement 5 étoiles, entretien laissant à désirer, de grosses tâches sur les matelas des bains de soleil.... Bref , pas bonne expérience !
Trip typeVacation
Rooms4.0
Service1.0
Location3.0
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Rasim Karatasa month ago on Google
5/5
(Translated by Google) Very nice stay in this hotel, a hotel that is both clean and with quality staff. The food is quality even if you can often find the same things at the buffet but you can book in the hotel restaurant like the cozy …
(Translated by Google) Very nice stay in this hotel, a hotel that is both clean and with quality staff. The food is quality even if you can often find the same things at the buffet but you can book in the hotel restaurant like the cozy pasta where the food and the service was perfect.
Thank you for this stay, a special thought to mido, ridha at the evening buffet service, at the full reception service and to Mohamed for the activities.
The only downside is that the indoor pool was under construction during our stay.
(Original)
Très beau séjour dans cet hôtel, un hôtel à la fois propre et avec un personnel de qualité. La nourriture est de qualité même si on peut retrouver souvent la meme choses au buffet mais vous pourrez réservé au sein des resto de l’hôtel comme le pasta cosy ou la nourriture et le service était parfait.
Merci pour ce séjour une pensée particulière à mido, ridha au service du buffet le soir, au service de réception au complet et à Mohamed pour les activités.
Le seul bémol c’est que la piscine intérieure était en travaux lors de notre séjour.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Oumy Fall4 months ago on Google
1/5
(Translated by Google) We arrived at 3am at the hotel in a room for 2 people where they had put two extra beds on the floor. …
(Translated by Google) We arrived at 3am at the hotel in a room for 2 people where they had put two extra beds on the floor.
Knowing that I'm in a wheelchair and that we were 3 adults and a baby, I couldn't even turn in the room. But then again, I can adapt. The next day I asked for a bigger room. The reception agreed to give us a room with 2 double beds but suddenly a room not suitable.
So no adapted shower or toilet fortunately once again I adapt.
On the other hand the room was dirty I cleaned all the bathroom myself as well as each piece of furniture in order to be able to even put a bottle to my daughter. Luckily I had taken her bath because when I washed the floor my wipes were black with grime.
The carpet has never been cleaned Since our arrival until Tuesday no cleaning in the room.
In short, total disappointment.
Then what pushed me to buy new tickets is the presence EVERYWHERE of stray cats. There were some by the swimming pools on the terraces of the rooms on the terrace where we eat where they ate the leftovers from the plates of the customers. And the worst where I cracked up was when I saw one in the restaurant next to my daughter's high chair there, I cracked up.
In short, we had a nightmare and I even have contact with a lady who is from Paris, she came for 3 days with her three-year-old daughter who put a cockroach in her mouth, a cockroach that was wandering around their room.
In short I am so disappointed I saved a year to pay for this trip to my daughter and my mother for in the end 3 days of hell and more than 2000€ in the air
(Original)
Nous sommes arrivées à 3h du matin à l'hôtel dans une chambre pour 2 personnes où ils avaient mis deux lits au sol en supplément.
Sachant que je suis en fauteuil et que nous étions 3 adultes et un bébé je ne pouvais même pas tourner dans la chambre. Mais bon là encore je peux m'adapter. Le lendemain j'ai demandé une chambre plus grande. La réception a accepté de nous donner une chambre avec 2 lits doubles mais du coup une chambre pas adaptée.
Donc pas de douche ni toilettes adaptées heureusement encore une fois je m'adapte.
Par contre la chambre était sale j'ai nettoyé toute salle de bain moi même ainsi que chaque meuble afin de pouvoir ne serait-ce que poser un biberon à ma fille. Heureusement j'avais pris sa baignoire car quand j'ai lavé le sol mes lingettes étaient noires de crasse.
La moquette n'a jamais été nettoyée Depuis notre arrivée jusqu'à mardi aucun ménage dans la chambre.
Bref la déception totale.
Ensuite ce qui m'a poussé à acheter de nouveaux billets c'est la présence PARTOUT de chats errants. Il y en avait au bord des piscines sur les terrasses des chambres sur la terrasse où on mange où ils mangeaient les restes dans les assiettes des clients. Et le pire là où j'ai craqué c'est lorsque j'en ai vu un dans le restaurant à côté de la chaise haute de ma fille là j'ai craquée.
Bref on à vécu un cauchemar et j'ai même le contact d'une dame qui est de Paris elle est venue 3 jours avec sa fille de trois ans qui a mis un cafard dans sa bouche un cafard qui se baladait dans leur chambre.
Bref je suis tellement déçu j'ai économisé un an pour payer ce voyage à ma fille et ma maman pour au final 3 jours d'enfer et plus de 2000€ en l'air
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Ka Sch3 weeks ago on Google
1/5
(Translated by Google) Pool chairs stained, towels frayed, not always available and still waited all afternoon when asked. We ended up having to get our own towels from the room. The prices for drinks or buffet totally overpriced. …
(Translated by Google) Pool chairs stained, towels frayed, not always available and still waited all afternoon when asked. We ended up having to get our own towels from the room. The prices for drinks or buffet totally overpriced.
(Original)
Liegen am Pool fleckig, die Handtücher ausgefranst, nicht immer verfügbar und nach Nachfrage trotzdem den ganzen Nachmittag gewartet. Wir mussten letztendlich die Handtücher aus demZimmer selbst besorgen. Die Preise für Getränke oder Buffet total überteuert.
Trip typeBusiness · Couple
Rooms3.0
Service3.0
Location1.0
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Juliette2 months ago on Google
4/5
(Translated by Google) Superb stay of 10 days in all
inclusive, the waiters are very kind and
listening to us. …
(Translated by Google) Superb stay of 10 days in all
inclusive, the waiters are very kind and
listening to us.
The rooms are clean.
It was very nice to be able to enjoy
the swimming pool of the palm grove palace with little
crowded and access to the snack bar (a large
thanks to Mohammed for his kindness 😊)
The breakfasts were very good and very filling. Lunches and dinners were also good but the food was sometimes not enough variety. Nevertheless we had the right to an Asian and Italian evening which was very nice 😊
Only one small downside: the swimming pool needs
of a little refreshment because the
tiles are damaged and sometimes sharp.
Thanks also to Midou for his activity suggestions and his daily good humor.
Goodbye,
Alicia&Juliet 🇫🇷
(Original)
Superbe séjour de 10 jours en all
inclusive, les serveurs sont très gentils et
à notre écoute.
Les chambres sont propres.
Il était très agréable de pouvoir profiter de
la piscine du palace palmeraie avec peu
de monde et l'accès au snack ( un grand
merci à Mohammed pour sa gentillesse😊)
Les petits déjeuners étaient très bons et très garnis. Les déjeuners et dîners étaient bons aussi mais la nourriture était parfois pas assez variée. Néanmoins nous avons eu le droit à une soirée asiatique et italienne ce qui était très sympa 😊
Un seul petit bémol : la piscine a besoin
d'un petit rafraîchissement car le
carrelage est abîmé et parfois coupant.
Merci également à Midou pour ses propositions d’activités et sa bonne humeur quotidienne.
A bientôt,
Alicia&Juliette 🇫🇷
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Martin Diewalda month ago on Google
2/5
(Translated by Google) Expensive and bad
Torn towels, couch cushions totally dirty and stained. Houseflies everywhere at the pool. 5 euros for a water, a small glass of wine or a small beer (0.25l) is …
(Translated by Google) Expensive and bad
Torn towels, couch cushions totally dirty and stained. Houseflies everywhere at the pool. 5 euros for a water, a small glass of wine or a small beer (0.25l) is far too expensive. In the pool bar you will be ignored by the staff and to order a coffee or tea at breakfast you have to speak to a waiter personally.
The hotel is in a nice area with lots of palm trees (that's why it gets an extra star), but there are also a lot of mosquitoes.
(Original)
Teuer und schlecht
Zerrissene Handtücher, Liegenauflagen total verschmutzt und fleckig. Überall Stubenfliegen am Pool. 5 Euro für ein Wasser, ein kleines Glas Wein oder ein kleines Bier (0,25l) ist viel zu teuer. In der Poolbar wird man vom Personal ignoriert und um einen Kaffee oder Tee beim Frühstück zu bestellen, muss man einen Ober persönlich ansprechen.
Das Hotel liegt zwar in einer schönen Anlage mit vielen Palmen (dafür gibt es einen extra Stern), aber es gibt aber auch sehr viele Stechmücken.
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Gladys Duranda month ago on Google
5/5
(Translated by Google) Very well received by the staff of the hotel and the Pasta Cozy restaurant, including Youssef and his team. The food is very tasty there. Welcoming and caring people. Permanent smiles, a pleasure to have spent …
(Translated by Google) Very well received by the staff of the hotel and the Pasta Cozy restaurant, including Youssef and his team. The food is very tasty there. Welcoming and caring people. Permanent smiles, a pleasure to have spent holidays here, thank you.
(Original)
Très bien reçu par le personnel de l’hôtel et du restaurant Pasta Cosy, dont Youssef et son équipe. On y mange très bien. Des personnes accueillantes et bienveillantes. Des sourires permanents, un plaisir d’avoir passé des vacances ici, merci.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Louise MEDOUT3 months ago on Google
5/5
(Translated by Google) Great stay, beautiful and very clean hotel, nice room and being upgraded we really enjoyed the view of the golf course and the proximity to the swimming pool. …
(Translated by Google) Great stay, beautiful and very clean hotel, nice room and being upgraded we really enjoyed the view of the golf course and the proximity to the swimming pool.
The buffet was very good, the fact that it is Moroccan / Berber is great but sometimes a little variety would be very appreciated, otherwise nothing to say it was great.
Reception by Karima and Abderrahmane (very smiling little gentleman with glasses who brought us our belongings to our room, I hope I didn't get my name wrong), as well as an elegant gentleman in a white polo shirt whom we had the pleasure of see at each of our outings, TOP!
Wink to Tarik, Mustapha and Bader at the bar with whom we had a great time with superb fruit juices and thyme infusion for me;)
A nod also to the pretty receptionist at the diner with her low ponytail, to the chef with his big hat who greeted us with a big smile, to the tall gentleman with his glasses who thought of bringing us our tea every morning without even ask us, and of course nod to all the other servers who made us have a great time at each meal.
Thank you to the shuttle drivers for their kindness and their availability.
We will come back In Shaa ‎الله, we returned to France carrying you in our hearts.
Thank you all, for everything.
Room 6057, Enzo and Louise :)
(Original)
Séjour super, hôtel magnifique et très propre, chambre jolie et étant surclassés nous avons vraiment apprécié la vue sur le golf et la proximité avec la piscine.
Le buffet était très bon, le fait que ce soit marocain / berbère est top mais parfois un peu de variété serait très appréciée, sinon rien à dire c'était super.
Réception par Karima et Abderrahmane (petit monsieur très souriant avec des lunettes qui nous a apporté nos affaires jusqu'à notre chambre, j'espère ne pas me tromper de prénom), ainsi qu'un élégant monsieur en polo blanc que nous avions plaisir de voir à chacune de nos sorties, AU TOP !
Clin d'oeil à Tarik, Mustapha et Bader au bar avec qui nous avons passé de très bons moments avec de superbes jus de fruits et infusion au thym pour moi ;)
Clin d'oeil également à la jolie réceptionniste du diner avec sa queue de cheval basse, au chef cuisto avec sa grande toque qui nous accueillait avec un grand sourire, au grand monsieur avec ses lunettes qui pensait à nous apporter notre thé chaque matin sans même nous demander, et évidemment clin d'oeil à tous les autres serveurs qui nous ont fait passé de superbes moments à chaque repas.
Merci aux chauffeurs de navette pour leur gentillesse et leur disponibilité.
On reviendra In Shaa ‎الله, nous sommes rentrés en France en vous portant dans notre coeur.
Merci à tous, pour tout.
Chambre 6057, Enzo et Louise :)
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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hiba younsi2 months ago on Google
5/5
(Translated by Google) Unbelievable !!! Staff more than pleasant! We feel at home either finally very clean room and especially big crush for khalid !! Who knew how to welcome us, put us at ease and who above all made us have a good stay in …
(Translated by Google) Unbelievable !!! Staff more than pleasant! We feel at home either finally very clean room and especially big crush for khalid !! Who knew how to welcome us, put us at ease and who above all made us have a good stay in this hotel, I highly recommend! I would come back next year!
(Original)
Incroyable !!! Personnel plus qu’agréable ! On se sent chez soit finalement chambre très propre et surtout gros coup de cœur pour khalid !! Qui a su nous accueillir nous mettre à l’aise et qui nous as surtout fait passer un bon séjours dans cet hôtel je recommande vivement ! Je reviendrais lan prochain !
Trip typeVacation · Family
Rooms4.0
Service4.0
Location4.0
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Sophia GUESSANTa month ago on Google
2/5
(Translated by Google) The receptionists are haughty and do not seem available. We have the impression of disturbing them when we ask for a cot or access to the wifi that we had 2 hours later to put our child to sleep. …
(Translated by Google) The receptionists are haughty and do not seem available. We have the impression of disturbing them when we ask for a cot or access to the wifi that we had 2 hours later to put our child to sleep.
The hotel itself is dilapidated and poorly maintained, it is almost a ghost hotel. There is a lot of refreshment to do at all levels.
This is no longer a 5* hotel.
The room we found cockroaches several evenings which forced us to block all the entrances (sinks, shower and toilets every evening.
The buffet is relatively correct with choice.
Thanks to Khalid and Mohammed who took care of us during the meals!
There is no atmosphere, the animators are there without being there.
Not great for a 5 star. We must review the rating and the friendliness of the staff…
(Original)
Les réceptionnistes sont hautains et ne se donnent pas l’air disponible. Nous avons l’impression de les déranger quand nous demandons un lit bébé ou un accès à la wifi que nous avons eu 2h après pour faire dormir notre enfant.
L’hôtel en lui même est vétuste et mal entretenu, c’est limite un hôtel fantôme. Il y a énormément de rafraîchissement à faire à tout les niveaux.
Ce n’est plus un hôtel 5*
La chambre nous avons trouver des cafards plusieurs soirs ce qui nous a obliger à bloquer toutes les entrées ( lavabos, douche et toilettes tout les soirs.
Le buffet est relativement correct avec du choix.
Merci à Khalid et Mohammed qui se sont occupés de nous durant les repas !
Il n’y pas d’ambiance, les animateurs sont là sans être là.
Pas top pour un 5 étoiles. Il faut revoir la notation et l’amabilité du personnel…
Trip typeFamily
Rooms2.0
Service2.0
Location1.0
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Jihane Ghouaiel2 months ago on Google
5/5
(Translated by Google) Great clean and welcoming hotel!
The staff and very attentive, the modern and spacious rooms, the excellent food. …
(Translated by Google) Great clean and welcoming hotel!
The staff and very attentive, the modern and spacious rooms, the excellent food.
Special mention to Khalid who has an extraordinary sense of service!!!
Unlimited access to nikki beach!
Thank you to the whole team for your welcome,
(Original)
Super hôtel propre et accueillant !
Le personnel et très à l écoute,les chambres modernes et spacieuse ,la nourriture excellente.
Mention spéciale à Khalid qui a un sens du service extraordinaire !!!
Accès illimité au nikki beach!
Merci à toute l’équipe pour votre accueil,
Trip typeVacation · Family
Rooms4.0
Service4.0
Location4.0
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christophe piriou2 months ago on Google
3/5
(Translated by Google) A beautiful hotel, beautiful rooms but it is time to refresh the whole is starting to date.
The restaurants are varied and good. …
(Translated by Google) A beautiful hotel, beautiful rooms but it is time to refresh the whole is starting to date.
The restaurants are varied and good.
You have access to the other quieter hotels around the pool.
(Original)
Un belle hôtel, de belles chambres mais il est temps de rafraîchir l’ensemble commence à dater.
Les restaurants sont variés et bons.
Vous avez accès aux autres hôtels plus calmes autour de la piscine.
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audrey alvesa month ago on Google
1/5
(Translated by Google) It's a ghost hotel where everything is closed (bowling, restaurants, nightclub, tobacco), the hotel is not up to 5 stars we even had holes in our towels. There is no activity for young people NOTHING. I do not …
(Translated by Google) It's a ghost hotel where everything is closed (bowling, restaurants, nightclub, tobacco), the hotel is not up to 5 stars we even had holes in our towels. There is no activity for young people NOTHING. I do not recommend we were very disappointed !!!
(Original)
C’est un hôtel fantôme où tous est fermé (bowling, restaurants, boîte de nuit, tabac), l’hôtel n’est pas à la hauteur d’un 5 étoiles nous avons même eu des trous dans nos serviettes de toilette. Il n’y a pas d’activité pour les jeunes RIEN. Je ne recommande pas nous avons été très déçu !!!
Trip typeVacation
Rooms2.0
Service2.0
Location2.0
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Redy2 months ago on Google
5/5
(Translated by Google) Sumptuous hotel, the decoration and architecture have an excellent artistic touch, the service was more than perfect, the lunchtime barbecue was very delicious, we are going back inchallah …
(Translated by Google) Sumptuous hotel, the decoration and architecture have an excellent artistic touch, the service was more than perfect, the lunchtime barbecue was very delicious, we are going back inchallah
(Original)
Hôtel somptueux, la décoration et l’architecture ont une excellente touche artistique, le service était plus que parfait, le barbecue de midi était très délicieux, nous y retournons inchallah
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Adeline Pescheux6 months ago on Google
5/5
(Translated by Google) Excellent stay, the establishment is very clean, the meals correct, moderately varied but very good and the staff at the top. Special mention for Tarik the bartender, always caring… I think the hotel has suffered from …
(Translated by Google) Excellent stay, the establishment is very clean, the meals correct, moderately varied but very good and the staff at the top. Special mention for Tarik the bartender, always caring… I think the hotel has suffered from the health crisis, some facilities are a bit aging but that absolutely did not spoil our stay. We will be back soon I hope! Thank you to the whole team of the hotel
(Original)
Excellent séjour, l’établissement est très propre, les repas corrects, moyennement variés mais très bons et le personnel au top. Mention spéciale pour Tarik le barman, toujours aux petits soins… Je pense que l’hôtel a souffert de la crise sanitaire, quelques installations sont un peu vieillissantes mais cela n’a absolument pas gâché notre séjour. Nous reviendrons vite je l’espère! Merci à toute l’équipe de l’hôtel
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

(Translated by Google) Dear Ms Pescheux,

Thank you for your review and comments.

We will continue to work on improving our facilities and hope to see you again soon at the Palmeraie Rotana Resort.

Nicholas Gardier

Hotel Manager

(Original)

Chère Mme Pescheux,

Merci pour votre revue et commentaires.

Nous continuerons à travailler sur l'amélioration de nos installations et espérons vous revoir prochainement au Palmeraie Rotana Resort.

Nicolas Gardier

Hotel Manager

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Pauline Langinier6 months ago on Google
5/5
(Translated by Google) Very nice hotel, spacious room, very complete gym with indoor swimming pool, varied and quality buffets, a big plus for breakfast. Staff of rare friendliness and kindness. Very friendly animators always ready to dance …
(Translated by Google) Very nice hotel, spacious room, very complete gym with indoor swimming pool, varied and quality buffets, a big plus for breakfast. Staff of rare friendliness and kindness. Very friendly animators always ready to dance and sing. Sumptuous golf course, nearby Nikki Beach and delicious Italian restaurant overlooking the golf course with pool day. We will return
(Original)
Très bel hôtel, chambre spacieuse, salle de sport très complète avec piscine intérieure, buffets variés et de qualité un grand plus pour le petit-déjeuner. Personnel d'une amabilité et gentillesse rare. Animateurs très sympathiques toujours prêt à danser et chanter. Golf somptueux, Nikki Beach à proximité et restaurant italien délicieux vue golf avec journée piscine. Nous reviendrons
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Wassim Jad5 months ago on Google
1/5
(Translated by Google) Very bad experience, we had to wait several hours to free the room, the reception preferred to debit the card first before leaving us without concerning the time of the room release, from 2:30 p.m. to 5 p.m., we were …
(Translated by Google) Very bad experience, we had to wait several hours to free the room, the reception preferred to debit the card first before leaving us without concerning the time of the room release, from 2:30 p.m. to 5 p.m., we were finally given a room, uncleaned room, traces of... Hairs of... Furniture not worthy at all of a 5* hotel, it was just a disaster, the people there are irresponsible and behave badly indifferent to this observation, as if it is the normal and usual situation of the establishment. In short, a ruined weekend, we had to flee this place, I do not recommend it and I do not wish other people to experience what we experienced. Experience the recovery of tourism in Morocco
(Original)
Très mauvaise expérience, nous avons dû attendre plusieurs heures pour libérer la chambre, la réception a préféré débiter la carte d'abord avant de nous laisser sans concernant l'heure de la libération de la chambre, de 14h30 à 17h, on nous donne finalement une chambre, salle non nettoyée, des traces de... Des poils de ... Des meubles pas digne du tout d'un hôtel 5*, c'était juste la catastrophe, les gens là-bas sont irresponsables et se comportent d'une manière indifférente par rapport à ce constat, comme si c'est la situation normale et habituelle de l'établissement. Bref, un weekend gâché, nous avons dû fuir cet endroit, je ne le recommande pas et je ne souhaite pas à d'autres personnes de vivre ce que nous avons vécu. Vivre la reprise du tourisme au Maroc
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Yveline Esteves5 months ago on Google
4/5
(Translated by Google) Very good stay!
The hotel staff is very caring
The animators at the Tops!! The buffet is of good quality …
(Translated by Google) Very good stay!
The hotel staff is very caring
The animators at the Tops!! The buffet is of good quality
A special mention to Rachid at the golf restaurant!
The competence of the staff makes us forget the few inconveniences, in particular the state of the pool terrace.
Very good value for money
Yveline Jose
(Original)
Très bon séjour !
Le personnel de l’hôtel est au petit soin
Les animateurs au Tops!! Le buffet est de qualité
Une mention particulière à Rachid au restaurant du golf !
La Compétence du personnel fait oublier les quelques désagréments notamment l’état de la terrasse de la piscine .
Très bon rapport qualité prix
Yveline Josè
Rooms4.0
Service4.0
Location4.0
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Amel Belbachir3 months ago on Google
1/5
(Translated by Google) Hello, to my Muslim community or not.
I strongly advise against this hotel which does not accept the Burkini in their swimming pool. It is inadmissible to flee! In my beautiful country refused her …
(Translated by Google) Hello, to my Muslim community or not.
I strongly advise against this hotel which does not accept the Burkini in their swimming pool. It is inadmissible to flee! In my beautiful country refused her veiled sisters subhana Allah what ingratitude.
0 star.
(Original)
Bonjour, à ma communauté musulmane ou non.
Je vous déconseille fortement cette hôtel qui n’accepte pas le Burkini au sein de leur piscine. C’est inadmissible à fuir ! Dans mon si beau Pays refusé ses soeurs voilée subhana Allah quel ingratitude.
0 étoile.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Influence 2mllions de vues Paris4 months ago on Google
4/5
(Translated by Google) Good clean hotel and super friendly staff breakfast very good but lunch or dinner not good for me. …
(Translated by Google) Good clean hotel and super friendly staff breakfast very good but lunch or dinner not good for me.
(Original)
Bon hôtel propre et personnel super sympa le petit déjeuner très bien mais le déjeuner ou dîner pas bon pour ma part.
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Morgan TREVES3 months ago on Google
5/5
(Translated by Google) Excellent stay, very friendly, welcoming and professional hotel staff, clean hotel and top-notch cleaning staff, beautiful room and very beautiful exterior, especially the swimming pools …
(Translated by Google) Excellent stay, very friendly, welcoming and professional hotel staff, clean hotel and top-notch cleaning staff, beautiful room and very beautiful exterior, especially the swimming pools
(Original)
Excellent séjour , personnel de l’hôtel très aimable , accueillant et professionnel , hôtel propre et personnels de ménages au top , belle chambre et très belle extérieur notamment les piscines
Trip typeCouple
Rooms4.0
Service5.0
Location5.0
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Paula Duarte2 months ago on Google
3/5
(Translated by Google) The hotel is nice, but the attention is not good, to call reception from the room was almost impossible and the lady at the reception at the time of check-in was too rude and impatient, the attention she had with us …
(Translated by Google) The hotel is nice, but the attention is not good, to call reception from the room was almost impossible and the lady at the reception at the time of check-in was too rude and impatient, the attention she had with us was terrible, very bad, so bad that we were about to retire and go out and find another hotel.
(Original)
El hotel es bonito, pero la atención no es buena, para llamar a recepción desde la habitación fue casi imposible y la señora de la recepción a la hora de realizar el check-in fue demasiado grosera e impaciente, la atención que tuvo con nosotros fue terrible, muy mala, tanto que estuvimos a punto de retirarnos y salir a buscar otro hotel.
Trip typeVacation · Family
Rooms4.0
Service1.0
Location2.0
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Boundi Ghita3 months ago on Google
5/5
(Translated by Google) We had a very good stay.
The service was great, the room too. …
(Translated by Google) We had a very good stay.
The service was great, the room too.
(Original)
Nous avons passé un très bon séjour .
Le service était top , la chambre aussi .
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Boundi Ghita,

Thanks for your review!

Looking forward to welcoming you back to the Palmeraie Rotana Resort soon!

Nicholas Gardier

Hotel Manager

(Original)

Cher Boundi Ghita,

Merci pour votre revue!

Au plaisir de vous accueillir à nouveau au Palmeraie Rotana Resort prochainement!

Nicolas Gardier

Hotel Manager

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karine baca month ago on Google
5/5
(Translated by Google) Very nice welcome
Khalid the manager of zest and grilled olives was of a kindness and nickel service to him and his pool bar team …
(Translated by Google) Very nice welcome
Khalid the manager of zest and grilled olives was of a kindness and nickel service to him and his pool bar team
thanks again for everything
(Original)
Très belle accueil
Khalid le manager de zest et olive grillé à été d’une gentillesse et service nickel lui et son équipe du bar piscine
Merci encore pour tout
Trip typeVacation
Rooms5.0
Service5.0
Location3.0
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deg sonia2 months ago on Google
5/5
(Translated by Google) Very clean hotel, spacious room, beautiful exterior! I recommend …
(Translated by Google) Very clean hotel, spacious room, beautiful exterior! I recommend
(Original)
Hôtel très propre, chambre spacieuse, extérieur magnifique! Je recommande
Rooms5.0
Service4.0
Location3.0
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Alexandre Corrieria month ago on Google
5/5
(Translated by Google) Exceptional hotel with impeccable restaurant shuttle service everything is perfect to recommend …
(Translated by Google) Exceptional hotel with impeccable restaurant shuttle service everything is perfect to recommend
(Original)
Hôtel exceptionnel avec un service impeccable navette restaurant tout est parfait à recommander
Rooms5.0
Service5.0
Location5.0
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Asmaa Drfa month ago on Google
4/5
(Translated by Google) Excellent service, rooms are ok, need a bit more maintenance …
(Translated by Google) Excellent service, rooms are ok, need a bit more maintenance
(Original)
Service excellent, les chambres sont correctes, besoin d'un peu plus d'entretien
Rooms4.0
Service5.0
Location5.0
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Mahmas Algahtani2 months ago on Google
3/5
(Translated by Google) Quiet and beautiful place, far from the city. The breakfast is very good and the staff are highly ethical …
(Translated by Google) Quiet and beautiful place, far from the city. The breakfast is very good and the staff are highly ethical
(Original)
مكان هادئ وجميل وبعيد عن المدينه الافطار جيد جدا والموظفين اخلاقهم عالية
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Nadège BACETTI6 months ago on Google
5/5
(Translated by Google) The staff provide exemplary service.
From the welcome to the catering and room service
The facilitators too …
(Translated by Google) The staff provide exemplary service.
From the welcome to the catering and room service
The facilitators too
The food is very good and the chefs apply
I am usually very critical but apart from the decor of the rooms we can do better I recommend this hotel with a family atmosphere for well-behaved customers
The children also stand and I'm not talking about the proximity to the golf course a real whole
Excellent value
Thank you to all of you who made this stay wonderful for us!
(Original)
Le personnel est d un service exemplaire
De l accueil en passant pas la restauration et le service en chambre
Les animateurs également
La nourriture est très bonne et les chefs s appliquent
Je suis habituellement très critique mais à part la déco des chambres on peut faire mieux je recommande cet hôtel à l ambiance familiale de clients biens élevés
Les enfants se tiennent également et je ne parle pas de la proximité du golf un véritable tout
Excellent rapport qualité prix
Merci à vous tous qui nous avez rendu ce séjour magnifique !
Trip typeVacation
Rooms3.0
Service5.0
Location4.0
Response from the owner6 months ago

(Translated by Google) Dear Mr. Bacetti,

Thank you for this kind comment!

We hope to see you back with us soon!

Nicholas Gardier

Hotel Manager

(Original)

Chère Md. Bacetti,

Merci pour ce gentil commentaire!

Nous espérons vous revoir bientôt parmi nous!

Nicolas Gardier

Hotel Manager

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Salma Benjelloun7 months ago on Google
1/5
(Translated by Google) Very bad experience in this hotel.
The reception staff is very unpleasant and disrespectful, lack of professionalism towards customers. …
(Translated by Google) Very bad experience in this hotel.
The reception staff is very unpleasant and disrespectful, lack of professionalism towards customers.
Loud music from 8am,
Food leaves something to be desired!
I will never go back there
I do not recommend!
(Original)
Tres mauvaise expérience dans cet hôtel.
Le personnel a l’accueil est très désagréable et irrespectueux, manque de professionnalisme envers les clients.
De la musique forte à partir de 8h du matin,
Nourriture laisse à désirer !
Je n’y retournerai en aucun cas
Je ne recommande pas!
Trip typeFriends
Rooms1.0
Service1.0
Location1.0
Response from the owner7 months ago

(Translated by Google) Dear Mrs Benjelloun,

I am sorry to read your comment, we have worked hard to improve our services after this period of crisis. I would have liked to be able to speak directly with you in order to have more details on the various problems encountered, unfortunately we have not been able to reach you.

We will continue to strive to move forward and provide the best possible service.

cordially

Nicholas Gardier

Hotel Manager

(Original)

Chère Mme Benjelloun,

Je suis navré de lire votre commentaire, nous avons travaillé dure pour améliorer nos services après cette période de crise. J'aurais aimé pouvoir en parler directement avec vous afin de pouvoir avoir plus de détails sur les diffèrent problèmes rencontrés, malheureusement nous n'avons pas réussi à vous joindre.

Nous continuerons à nous efforcer à aller de l'avant et donner le meilleur service possible.

Cordialement

Nicolas Gardier

Hotel Manager

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Jeremy Osouf4 months ago on Google
4/5
(Translated by Google) Nice hotel but a bit run down
Good quality buffet but very limited all inclusive …
(Translated by Google) Nice hotel but a bit run down
Good quality buffet but very limited all inclusive
(Original)
Belle hôtel mais un peu délabré
Buffet de bonne qualité mais all inclusive très limité
Rooms4.0
Service3.0
Location3.0
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Kawtar Eljaouhari5 months ago on Google
5/5
(Translated by Google) Excellent stay within the hotel, and I recommend the restaurant "Pasta cozy" for their excellent dishes with a magnificent service from Youssef and his team!!!! …
(Translated by Google) Excellent stay within the hotel, and I recommend the restaurant "Pasta cozy" for their excellent dishes with a magnificent service from Youssef and his team!!!!
(Original)
Excellent séjour au sein de l'hôtel, et je recommande le restaurant "Pasta cosy" pour leurs excellents plats avec un magnifique service de Youssef et son équipe!!!!
Rooms5.0
Service5.0
Location5.0
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sara kouara5 months ago on Google
5/5
(Translated by Google) Excellent stay, I highly recommend especially the Kids club, I would like to thank the girls fati majdouline and oumaima for their kindness and their welcoming behavior especially with the children, many thanks …
(Translated by Google) Excellent stay, I highly recommend especially the Kids club, I would like to thank the girls fati majdouline and oumaima for their kindness and their welcoming behavior especially with the children, many thanks
(Original)
Excellent séjour, je recommande vivement surtout le Kids club, je tiens à remercier les filles fati majdouline et oumaima pour leur gentillesse et leur comportement accueillant surtout avec les enfants, milles merci
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Ab Bena month ago on Google
4/5
(Translated by Google) Kindness of the staff and professional super relaxing and relaxing setting …
(Translated by Google) Kindness of the staff and professional super relaxing and relaxing setting
(Original)
Gentillesse du personnel et professionnelle super cadre relaxant e détente
Rooms5.0
Service5.0
Location3.0
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F. Ouagar4 months ago on Google
5/5
(Translated by Google) Excellent hotel, the room and the breakfasts are worthy of a high-end hotel …
(Translated by Google) Excellent hotel, the room and the breakfasts are worthy of a high-end hotel
(Original)
Excellent hôtel, la chambre et les petits déjeuners sont dignes d'un hôtel haut de gamme
Rooms5.0
Service5.0
Location5.0
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ابن المبارك2 months ago on Google
4/5
(Translated by Google) We arrived at ten o'clock from Tangier. The place is beautiful and I recommend it despite our delay in reception because the internet is so weak that the employee could not withdraw the amount from the card. We …
(Translated by Google) We arrived at ten o'clock from Tangier. The place is beautiful and I recommend it despite our delay in reception because the internet is so weak that the employee could not withdraw the amount from the card. We entered the room and the air conditioning was very weak.
(Original)
وصلنا الساعة العاشرة من طنجة المكان جميل وانصح به رغم تأخيرنا في الاستقبال بسبب الانترنت ضعيف لدرجة ان الموظف لم يستطيع سحب المبلغ من البطاقة ودخلنا الغرفة وكان التكييف ضعيف جداً
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Frederic Barles3 months ago on Google
5/5
(Translated by Google) The hotel rotanna all the staff always caring especially the seeing zaki and of course habib and touria …
(Translated by Google) The hotel rotanna all the staff always caring especially the seeing zaki and of course habib and touria
(Original)
L hôtel rotanna l ensemble du personnel toujours au petit soins surtout le voyant zaki et bien sur habib et touria
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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clementine beauvais7 months ago on Google
5/5
(Translated by Google) Stay in March 2022. Warm welcome, kind and very attentive staff, room regularly cleaned
Varied cuisine and a relaxing setting. …
(Translated by Google) Stay in March 2022. Warm welcome, kind and very attentive staff, room regularly cleaned
Varied cuisine and a relaxing setting.
We will keep a good memory
(Original)
Séjour en mars 2022. Accueil chaleureux, personnel gentil et très attentionné, chambre régulièrement nettoyée
Cuisine variée et un cadre reposant.
Nous en garderons un bon souvenir
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
Response from the owner7 months ago

(Translated by Google) Dear Ms Beauvais,

Thank you for your review, we hope to welcome you again soon!

Nicholas Gardier

Hotel Manager

(Original)

Chère Mme Beauvais,

Merci pour votre revue, nous espérons vous accueillir à nouveau prochainement!

Nicolas Gardier

Hotel Manager

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AGHNNACHE ABDELLATIF8 months ago on Google
5/5
(Translated by Google) Hi there,
Following the last seminar at the GOLF ROTANA hotel, I would personally like to …
(Translated by Google) Hi there,
Following the last seminar at the GOLF ROTANA hotel, I would personally like to thank all the staff for their kindness and quality of service offered to us.
I would also like to emphasize that the customers were very satisfied with your quality of service and especially the warm welcome and sympathy of each of Chef de Cuisine Sy ABDELJALIL and Sy LMEHDI
and also Chef TARIK...They were very sincere, helpful and caring...
The catering service was also excellent (Chef Sy Abdeljalil) and offered a very varied choice.
A big thank you to Nezha and Mrs. Samira Erraoui for their professionalism.
Comment from a customer: (the food was of a very good standard and the buffet was impeccable)...
(Original)
Bonjour à tous,
Suite au dernier séminaire à l'hôtel du GOLF ROTANA , Je tiens personnellement à remercier tout le personnel pour leur gentillesse et qualité du service qui nous a été offert.
Je tiens aussi à souligner que les clients ont été très satisfait de votre qualité de service et tout particulièrement l'accueil chaleureux et la sympathie de chacun de Chef de Cuisine Sy ABDELJALIL et Sy LMEHDI
et aussi Chef TARIK ...Ils ont été très sincères, serviables et bienveillants...
Le service de restauration était également excellents ( Chef de cuisine Sy Abdeljalil ) et présentait un choix très varié .
Un grand Merci à Nezha et Mme Samira Erraoui pour leurs professionnalisme .
Commentaire d’un client : (la nourriture était de très bon niveau et le buffet était impeccable)...
Response from the owner6 months ago

(Translated by Google) Hello Mr Aghnnache,

Please accept my apologies for the delay in responding to your comments on Google; this does not reflect Rotana standards.

Thank you for choosing Palmeraie Rotana Resort for your seminar and we are very encouraged by your comments on the web. We will not fail to thank our teams for all the changes they have implemented over the months and especially Chef Tarik, Chef Abdeljalil, Mehdi, Nezha and Samira for the imprint they have left on your experience. .

Mr. Aghnnache, we hope to see you again at the Palmeraie Rotana Resort, for seminars or leisure, for other memorable experiences.

Cordially,

Hrach Khachanian

General director

(Original)

Bonjour Monsieur Aghnnache,

Je vous prie de bien vouloir accepter mes excuses pour le retard de ma réponse à vos commentaires sur Google ; ceci ne reflète pas les standards de Rotana.

Nous vous remercions d’avoir choisi Palmeraie Rotana Resort pour votre séminaire et nous sommes très encouragés par vos commentaires sur le Web. Nous ne manquerons pas de remercier nos équipes pour l’ensemble des changements qu’ils ont mis en place depuis des mois et tout particulièrement Chef Tarik, Chef Abdeljalil, Mehdi, Nezha et Samira pour l’empreinte qu’ils ont laissé sur votre expérience.

Monsieur Aghnnache, nous espérons vous revoir au Palmeraie Rotana Resort, en séminaire ou en loisir, pour d’autres expériences mémorables.

Cordialement,

Hratch Khatchanian

Directeur Général

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Anas mouddane8 months ago on Google
5/5
(Translated by Google) I highly recommend this hotel for its special atmosphere and warm welcoming staff. A big one to Mrs. Nezha Youssfi for her service and efficiency and Mrs. Samira Erraoui for her flexibility and generosity without …
(Translated by Google) I highly recommend this hotel for its special atmosphere and warm welcoming staff. A big one to Mrs. Nezha Youssfi for her service and efficiency and Mrs. Samira Erraoui for her flexibility and generosity without forgetting the chef Abdeljalil for his delights. You are the best 👍🏻
(Original)
Je recommande cet hôtel vivement pour son spécial atmosphère et un personnel chaleureusement accueillant. Un grand a Mme Nezha Youssfi pour son service et efficacité et Mme Samira Erraoui pour sa flexibilité et générosité sans oublier le chef Abdeljalil pour ses délices. Vous êtes les meilleurs 👍🏻
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

(Translated by Google) Hello Mr Mouddane,

First of all, please accept my apologies for the delay in my response to your comment; this does not reflect Rotana standards.

Your comments encourage us in our daily efforts to improve. We are happy to have been able to personalize our services to meet your expectations. Thank you for your stay at Hotel du Golf Rotana and for sharing your experience on the web. Nezha, Samira and Chef Abdeljalil will be particularly thanked for their professionalism.

Mr. Mouddane, we also hope to see you again very soon at the Pameraie Rotana Resort for other experiences. In the meantime, we wish you good luck.

Cordially,

Hrach Khachanian

General director

(Original)

Bonjour Monsieur Mouddane,

Tout d’abord, je vous prie de bien vouloir accepter mes excuses pour le retard de ma réaction à votre commentaire ; ceci ne reflète pas les standards de Rotana.

Vos commentaires nous encouragent dans nos efforts quotidiens d’améliorations. Nous sommes heureux d’avoir pu personnaliser nos services à la hauteur de vos attentes. Nous vous remercions pour votre séjour à l’Hotel du Golf Rotana et d’avoir partagé votre expérience sur le Web. Nezha, Samira et Chef Abdeljalil seront remercié tout particulièrement pour leur professionnalisme.

Monsieur Mouddane, nous espérons aussi vous revoir très prochainement au Pameraie Rotana Resort pour d’autres experiences. Dans l’attente, nous vous souhaitons une bonne continuation.

Cordialement,

Hratch Khatchanian

Directeur Général

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Bruno Weber3 weeks ago on Google
4/5
(Translated by Google) Very typical, lots of space, welcoming and efficient staff …
(Translated by Google) Very typical, lots of space, welcoming and efficient staff
(Original)
Bien typique beaucoup d espace personnel accueillant et efficace
Rooms4.0
Service4.0
Location4.0
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Mohamed Ouhaddou8 months ago on Google
4/5
(Translated by Google) Very correct hotel without more. A good price-performance ratio . Ideal for disconnecting. However, the towels are worn out and we did not find a bathrobe in the bathroom. …
(Translated by Google) Very correct hotel without more. A good price-performance ratio . Ideal for disconnecting. However, the towels are worn out and we did not find a bathrobe in the bathroom.
(Original)
Hôtel très correct sans plus . Un bon rapport qualité prix . Idéal pour se déconnecter. Cependant les serviettes sont usées et on n’a pas trouver de peignoir ds la sdb.
Trip typeFamily
Rooms4.0
Service3.0
Location5.0
Response from the owner7 months ago

(Translated by Google) Dear Mr. Ouhaddou,

Thank you for your comment!

We take good note of your remarks in order to improve our services. We are waiting for the delivery of new laundry and I hope to see you again at the hotel to enjoy it.

Cordially

Nicholas Gardier

Hotel Manager

(Original)

Cher Mr. Ouhaddou,

Merci pour votre commentaire!

Nous prenons bonne note de vos remarques afin d'améliorer nos services. Nous sommes dans l'attente de livraison de nouveau linge et j'espère vous revoir à l'hôtel afin d'en profiter.

Cordialement

Nicolas Gardier

Hotel Manager

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R K5 months ago on Google
2/5
(Translated by Google) The hotel is far from the city center and very bad in terms of cleanliness, I would not recommend …
(Translated by Google) The hotel is far from the city center and very bad in terms of cleanliness, I would not recommend
(Original)
Otel şehir merkezine uzak ve temizlik konusunda çok kötü tavsiye etmem
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sal med5 months ago on Google
5/5
(Translated by Google) very good welcome, very caring restaurant team nothing to say, special thanks to Mr youssef and Miss loubna who were very welcoming and very friendly …
(Translated by Google) very good welcome, very caring restaurant team nothing to say, special thanks to Mr youssef and Miss loubna who were very welcoming and very friendly
(Original)
trés bon acceuil, equipe du restau au petits soins rien à dire, speciale remerciement à Mr youssef et Mademoiselle loubna qui se sont montrés trés acceuillants et trés amable
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esseddiki sara8 months ago on Google
5/5
(Translated by Google) An unforgettable experience, wonderful welcome, warm staff
x very caring!! …
(Translated by Google) An unforgettable experience, wonderful welcome, warm staff
x very caring!!
I highly recommend this hotel not just for the setting; a real oasis of peace but also for the dedication of the whole team, especially I would like to thank Mrs. Samira for her professionalism and her patience as well as Mrs. Wafaa for her know-how.
Thank you once again and see you very soon I hope
(Original)
Une Experience inoubliable, formidable accueil, personnel chaleureu
x aux petits soins!!
Je recommande vivement cet hôtel non seulement pour le cadre; un vrai oasis de paix mais aussi pour le dévouement de toute l'équipe spécialement je tiens a remercier madame Samira pour son professionnalisme et sa patience ainsi que madame wafaa pour son savoir-faire.
Merci encore une fois et à très bientôt j'espère
Trip typeCouple
Rooms4.0
Service5.0
Location5.0
Response from the owner6 months ago

(Translated by Google) Hello Mrs Esseddiki,

First of all, please accept my apologies for the delay in my response to your comment; this does not reflect Rotana standards.

Thank you for your stay at Hotel du Golf Rotana and for sharing your experience on the web. We are delighted to have lived up to your expectations. I will not fail to thank my teams, and especially Samira and Wafaa for leaving a memorable mark.

Mrs. Esseddiki, we also look forward to welcoming you again to the Pameraie Rotana Resort and in the meantime, we wish you good luck.

Cordially,

Hrach Khachanian

General director

(Original)

Bonjour Madame Esseddiki,

Tout d’abord, je vous prie de bien vouloir accepter mes excuses pour le retard de ma réaction à votre commentaire ; ceci ne reflète pas les standards de Rotana.

Nous vous remercions pour votre séjour à l’Hotel du Golf Rotana et d’avoir partagé votre expérience sur le Web. Nous sommes ravis d’avoir été à la hauteur de vos attentes. Je ne manquerai pas de remercier mes équipes, et tout particulièrement Samira et Wafaa pour avoir laissé une empreinte mémorable.

Madame Esseddiki, nous avons aussi hate de vous accuillir encore au Pameraie Rotana Resort et dans cette attente, nous vous souhaitons une bonne continuation.

Cordialement,

Hratch Khatchanian

Directeur Général

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No 1 is perfecta year ago on Google
5/5
(Translated by Google) I've done it several times over the years. (previously called holiday inn)
Nice and clean hotel, rooms are spacious and overlooking the pool or the golf. …
(Translated by Google) I've done it several times over the years. (previously called holiday inn)
Nice and clean hotel, rooms are spacious and overlooking the pool or the golf.
I thank all the staff from the guard in the parking lots, room service, reception, security, restaurant, reception, reservation and management for their distinguished services.
For a cheaper price, please book directly through Rotana.com.
We will be back soon, God willing.
(Original)
اقمت به عدة مرات على مدى سنوات. (كان يسمى سابقا holiday inn)
فندق جميل ونظيف والغرف واسعة والاطلالة على المسبح او القولف.
أشكر كل الموظفين من الحارس في مواقف السيارات وخدمة الغرف والاستقبال والامن والمطعم والأستقبال والحجز والادارة على خدماتهم المميزة.
للحصول على ثمن أرخص يفضل الحجز مباشرة من خلال Rotana.com.
لنا عودة قريبة إن شاء الله.
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Daniel Fougeras5 months ago on Google
5/5
(Translated by Google) Very pleasant setting and particularly welcoming staff, in particular Karima who is very professional, courteous and knows how to provide answers to our requests. …
(Translated by Google) Very pleasant setting and particularly welcoming staff, in particular Karima who is very professional, courteous and knows how to provide answers to our requests.
(Original)
Cadre très agréable et personnel particulièrement accueillant en particulier Karima qui très professionnelle, courtoise et sait apporter les réponses à nos sollicitations.
Trip typeVacation · Family
Rooms4.0
Service5.0
Location5.0
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Hajar El mernissi7 months ago on Google
1/5
(Translated by Google) Disrespectful and haughty reception staff, loud music at 8am, unpleasant service and lack of communication, it was a very bad experience, never to be repeated! …
(Translated by Google) Disrespectful and haughty reception staff, loud music at 8am, unpleasant service and lack of communication, it was a very bad experience, never to be repeated!
I will never go back, not even for free.
(Original)
Personnel à l’accueil irrespectueux et hautain, musique forte à 8h du matin , service désagréable et manque de communication , c’était une très mauvaise expérience , à ne jamais refaire!
Jamais j’y retournerai , même pas gratuitement.
Trip typeFriends
Rooms1.0
Service1.0
Location1.0
Response from the owner7 months ago

(Translated by Google) Dear Mrs. El mernissi,

I am sorry to read your comment, we have worked hard to improve our services after this period of crisis. I would have liked to be able to speak directly with you in order to have more details on the various problems encountered, unfortunately we have not been able to reach you.

We will continue to strive to move forward and provide the best possible service.

Cordially

Nicholas Gardier

Hotel Manager

(Original)

Chère Mme El mernissi,

Je suis navré de lire votre commentaire, nous avons travaillé dure pour améliorer nos services après cette période de crise. J'aurais aimé pouvoir en parler directement avec vous afin de pouvoir avoir plus de détails sur les diffèrent problèmes rencontrés, malheureusement nous n'avons pas réussi à vous joindre.

Nous continuerons à nous efforcer à aller de l'avant et donner le meilleur service possible.

Cordialement

Nicolas Gardier

Hotel Manager

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Yassine Maazouz8 months ago on Google
5/5
(Translated by Google) A big thank you to Mrs. Samira for her kindness and good generosity, and Mr. Abdeljalil who delighted us with his delights
I would also like to thank all the staff for their welcome, kindness and …
(Translated by Google) A big thank you to Mrs. Samira for her kindness and good generosity, and Mr. Abdeljalil who delighted us with his delights
I would also like to thank all the staff for their welcome, kindness and flexibility. The atmosphere is very pleasant and friendly.
Until next time.. Inshallah
(Original)
Un grand merci à madame Samira pour sa gentillesse et sa bonne générosité, et Mr abdeljalil qui nous a régaler avec ses délices
Je tiens aussi à remercier l'ensemble du staff pour leurs accueil, bienveillance et flexibilité. L'atmosphère est très agréable et conviviale.
A la prochaine.. Inchalah
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

(Translated by Google) Hello Mr Maazouz,

Please accept my apologies for the delay in responding to your comments on Google; this does not reflect Rotana standards.

Thank you for your stay at Hotel du Golf Rotana and for sharing your feelings on the web. We are happy to have lived up to your expectations and I will not fail to thank my teams, especially Samira and Chef Abdeljalil for listening to you.

Mr. Mazzouz, we hope to welcome you again at the Pameraie Rotana Resort. In the meantime, we wish you good luck.

Cordially,

Hrach Khachanian

General director

(Original)

Bonjour Monsieur Maazouz,

Je vous prie de bien vouloir accepter mes excuses pour le retard de ma réponse à vos commentaires sur Google ; ceci ne reflète pas les standards de Rotana.

Nous vous remercions pour votre séjour à l’Hotel du Golf Rotana et d’avoir partagé vos sentiments sur le Web. Nous sommes heureux d’avoir été à la hauteur de vos attentes et je ne manquerai pas de remercier mes équipes, tout particulièrement Samira et Chef Abdeljalil pour avoir été à votre écoute.

Monsieur Mazzouz, nous espérons vous accueillir encore au Pameraie Rotana Resort. Dans l’attente, nous vous souhaitons une bonne continuation.

Cordialement,

Hratch Khatchanian

Directeur Général

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38denna year ago on Google
1/5
(Translated by Google) We stayed for a great weekend over the holiday season. Unwelcoming staff, forgot to deliver our New Years meal, they lost our pcr test and no one was in a hurry to find it. We had to call the laboratory all day !!!! …
(Translated by Google) We stayed for a great weekend over the holiday season. Unwelcoming staff, forgot to deliver our New Years meal, they lost our pcr test and no one was in a hurry to find it. We had to call the laboratory all day !!!!
Ineligible for a 5 star
Incompetent hotel reception I suggest them to come and train in France.
One hour to be served. Positive point the sun ☀️
I will not go back to this hotel tomorrow ☹️☹️☹️
(Original)
Nous avons séjourné un grand week-end pour les fêtes de fin année . Personnel pas accueillant, oublie de nous livrer notre repas du réveillons, ils sont perdus notre test pcr et personne n’était pressé pour le retrouver . Il a fallu appeler toute la journée le laboratoire !!!!
Inadmissible pour un 5 étoiles
Accueil de hôtel incompétent je leur suggère de venir se former en France .
Une heure pour être servi . Point positif le soleil ☀️
Je n’y retournerai pas demain dans cet hôtel ☹️☹️☹️
Trip typeVacation
Rooms3.0
Service1.0
Location1.0
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Haddane Saraha year ago on Google
5/5
(Translated by Google) Excellent establishment! Careful staff, comfort and calm in the rooms. A lot of activities including swimming pool, spa, gym, golf, etc.
The buffets and restaurants available are excellent …
(Translated by Google) Excellent establishment! Careful staff, comfort and calm in the rooms. A lot of activities including swimming pool, spa, gym, golf, etc.
The buffets and restaurants available are excellent
(Original)
Excellent établissement! Personnel au petit soin, confort et calme dans les chambres. Pas mal d’activités ente piscine, spa, salle de sport, golf, etc.
Les buffets et les restaurants disponibles sont excellents
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lamia bentebbaaa year ago on Google
5/5
(Translated by Google) A heavenly place, where all the staff are very caring. We are amazed by the place and the quality of the services! A very big thank you to Samira who welcomed us warmly and with a smile despite the particular context …
(Translated by Google) A heavenly place, where all the staff are very caring. We are amazed by the place and the quality of the services! A very big thank you to Samira who welcomed us warmly and with a smile despite the particular context of the health crisis. Very important also the rules of hygiene are respected in order to ensure the safety of all!
(Original)
Un lieu paradisiaque, où l'ensemble du personnel est aux petits soins. Nous sommes émerveillés par le lieu et la qualité des prestations ! Un très grand merci à Samira qui nous a accueilli chaleureusement et avec le sourire malgré le contexte particulier de la crise sanitaire. Très important aussi les règles de l’hygiène sont respectées afin d’assurer la sécurité de tous !
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Mrs Lamia,

We were delighted to welcome you to the Hotel du Golf Rotana and we are happy to read your wonder at the quality of our services and facilities. We are convinced that the quality of service makes all the difference! We are also proud that you have seen the health measures we have put in place to protect our customers and colleagues. During this time of the pandemic, the safety of our guests is of extreme importance. We bet that the light will soon point at the end of the tunnel and allow us to return to normal.

Thank you for your compliments on our teams. It is a pleasure to learn that they were very caring. It will certainly be shared with them with a small privilege in favor of the people quoted. Thank you for your comment and we look forward to welcoming you very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Chère Mme Lamia,

Nous étions enchantés de vous accueillir à l'Hôtel du Golf Rotana et nous sommes heureux de lire votre émerveillement quant à la qualité de nos services et prestations. Nous sommes persuadés que la qualité de service fait toute la différence ! Nous sommes fiers également que vous ayez pu constater les mesures sanitaires que nous avons mises en place pour protéger nos clients et nos collègues. Durant cette période de la pandémie, la sécurité de nos hôtes et d'une extrême importance. Gageons que la lumière pointera bientôt au bout du tunnel et nous permettra de revenir à la normale.

Nous vous remercions pour vos compliments à l'égard de nos équipes. C'est un plaisir d'apprendre qu'elles étaient aux petits soins. Cela sera certainement partagé avec eux avec un petit privilège en faveur des personnes citées. Merci pour votre commentaire et au plaisir de vous recevoir très prochainement.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Ghizlane EL KHALFIa year ago on Google
5/5
(Translated by Google) I tested the Sunday bruch with my family, a formula at 360 Dhs per adult and 50% less for children: varied and very good buffet. Friendly place, attentive staff, clean swimming pools, one of which is heated. A good …
(Translated by Google) I tested the Sunday bruch with my family, a formula at 360 Dhs per adult and 50% less for children: varied and very good buffet. Friendly place, attentive staff, clean swimming pools, one of which is heated. A good address to keep!
(Original)
J'ai testé en famille le bruch de Dimanche, une formule à 360 Dhs par adulte et moins 50% pour les enfants: buffet varié et très bon. Endroit sympathique, personnel au petit soin, piscines propres dont une chauffée. Une bonne adresse à garder!
Response from the ownera year ago

(Translated by Google) Dear Ms Ghizlane,

It was a pleasure to welcome you for our Sunday brunch. We are pleased to see your enthusiasm for the quality of our buffet. Our chef will do everything necessary to ensure that our buffets are convivial and varied at all times. We are also delighted to read that you found our hotel very friendly and that our staff was very attentive. This makes us very happy and encourages us enormously. Thank you for taking your time to write us this wonderful comment. And we look forward to welcoming you among us very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Chère Mme Ghizlane,

Ce fut un plaisir de vous accueillir pour notre brunch de dimanche. Nous sommes heureux de constater votre enthousiasme quant à la qualité de notre buffet. Notre chef mettra tout ce qu'il faut pour que nos buffets soient conviviaux et variés à tout moment. Nous sommes également ravis de lire que vous ayez trouvé notre hôtel très sympathique et que notre personnel ait été aux petits soins. Cela nous rend très heureux et nous encourage énormément. Merci d'avoir pris de votre temps pour nous écrire ce magnifique commentaire. Et au plaisir de vous recevoir parmi nous très bientôt.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Myriam Bouayada year ago on Google
5/5
(Translated by Google) Excellent stay in the hotel.
Very welcoming staff
The super attentive manager …
(Translated by Google) Excellent stay in the hotel.
Very welcoming staff
The super attentive manager
Extremely delighted by the meals it was DELICIOUS
Spacious and very comfortable rooms
BIG UP to the whole team
(Original)
Excellent séjour au sein de l'hôtel.
Personnel hyper accueillant
Le gérant hyper à l'écoute
Extrêmement ravie par les repas c'était DÉLICIEUX
Chambres spacieuses et très confortables
BIG UP à toute l'équipe
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
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Smoune !a year ago on Google
4/5
(Translated by Google) We have stayed at this hotel several times.
We have just left our room where we stayed for 5 nights.
Spacious, pleasant room. Full breakfast, nothing to say about it. Front desk …
(Translated by Google) We have stayed at this hotel several times.
We have just left our room where we stayed for 5 nights.
Spacious, pleasant room. Full breakfast, nothing to say about it. Front desk staff, restaurant at the top. But my big big black point is on the chambermaids. One in particular oh my God !! On the verge of insolence, super unpleasant and bad faith ... The slightest (legitimate) request turns into a battle. In 6 days, the floor had to be done twice and again ... the bathroom not washed as it should especially in this period of covid where hygiene is essential! I wanted to add one night unfortunately we did not. A lot of management work needs to be done at this level in my opinion.
(Original)
Nous avons sejourné plusieurs fois dans cet hôtel.
Nous venons de quitter notre chambre où nous sommes restés 5 nuits.
Chambre spacieuse, agréable. Petit déjeuner complet, rien a en dire. Personnel de la réception, du restaurant au top. Mais mon gros gros point noir se porte sur les dames de chambres. Une en particulier oh mon Dieu!! A la limite de l insolence, hyper désagréable et de mauvaise fois... La moindre demande (légitime) se transforme en bataille. En 6 jours, le sol a dû être fait 2 fois et encore...la sdb pas lavée comme elle le devrait surtout en cette periode de covid où l'hygiène est primordiale! Je souhaitais rajouter une nuit hélas nous ne l avons pas fait. Un gros travail de management doit être fait à ce niveau à mon sens.
Trip typeVacation
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Fulburt Jonabert7 months ago on Google
4/5
(Translated by Google) Table service a bit long, people at check-out a bit cold... very friendly room staff …
(Translated by Google) Table service a bit long, people at check-out a bit cold... very friendly room staff
(Original)
Service à table un peu long, personnes au check-out un peu froides... personnel de salle très sympa
Response from the owner7 months ago

(Translated by Google) Dear Fulburt Jonabert,

Thank you for taking the time to write this review.

We take note of your comments in order to improve our services.

See you soon, I hope.

Nicholas Gardier

Hotel Manager

(Original)

Cher Fulburt Jonabert,

Merci de prendre le temps d'écrire cette revue.

Nous prenons bien note de vos commentaires afin d'améliorer nos services.

A bientôt j'espère.

Nicolas Gardier

Hotel Manager

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Nicolas Schmita year ago on Google
5/5
(Translated by Google) A very pleasant place, a team that takes care of us. Clean and spacious room, very good restaurant. Nothing to say. Special thanks to Khalil for organizing our event. To renew. …
(Translated by Google) A very pleasant place, a team that takes care of us. Clean and spacious room, very good restaurant. Nothing to say. Special thanks to Khalil for organizing our event. To renew.
(Original)
Un lieu très agréable, une équipe au petit soin pour nous. Chambre propre et spacieuse, restaurant très bien. Rien à dire. Merci tout particulier à khalil pour l'organisation de notre évènement. A renouveller.
Response from the ownera year ago

(Translated by Google) Dear Mr Nicolas,

It is with great pleasure that we read your comment following your experience at the Hotel du Golf Rotana and are delighted that you had a pleasant stay with us! We will not fail to share your appreciation with all of our colleagues and more particularly with Mr. Khalil. He will certainly be proud to learn that your event went very well.

We hope to have the pleasure of seeing you again soon among us.

Cordial greetings,

Hrach Khachanian

General manager

(Original)

Cher M. Nicolas,

C'est avec un grand plaisir que nous lisons votre commentaire suite à votre expérience à l'Hôtel du Golf Rotana et sommes ravis que vous ayez passé un agréable séjour en notre compagnie ! Nous ne manquerons pas partager vos appréciations avec l'ensemble de nos collègues et plus particulièrement avec M. Khalil. Il sera certainement fier d'apprendre que votre évènement s'est très bien déroulé.

Nous espérons avoir le plaisir de vous revoir prochainement parmi nous.

Cordiales salutations,

Hratch Khatchanian

Directeur Général

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Réda Gueddara year ago on Google
5/5
(Translated by Google) Heavenly hotel. Beautiful rooms, beautiful swimming pools, green areas spread over several hectares but above all exceptional service and staff. All the employees take great care and do their job very well. Shuttles …
(Translated by Google) Heavenly hotel. Beautiful rooms, beautiful swimming pools, green areas spread over several hectares but above all exceptional service and staff. All the employees take great care and do their job very well. Shuttles to move between the different parts of the hotel are available.
Special mention to the security chief Mr. ADIL who took charge of making us discover this very nice place with unparalleled kindness and Mr. Benoit who explained to us the various activities and entertainment planned.
We will definitely come back.
(Original)
Hôtel paradisiaque. Belles chambres, belles piscines, surfaces vertes étendues sur plusieurs hectares mais surtout un service et un personnel exceptionnel. Tous les employés sont aux petits soins et font tres bien leur travail. Des navettes pour se déplacer entre les differentes parties de l'hôtel sont mises à disposition.
Spéciale mention au chef de sécurité monsieur ADIL qui sest chargé de nous faire découvrir cet endroit fort sympathique avec une amabilité sans pareil et monsieur Benoit qui nous a expliqué les différentes activités et animations prévues.
On reviendra certainement.
Response from the ownera year ago

(Translated by Google) Dear Mr Reda,

Thank you for taking your time to leave this wonderful review! We are happy to note your satisfaction following your stay at the Hotel du Golf Rotana.

What a pleasure to know how much our beautiful rooms, our unique facilities and our splendid gardens have charmed you! The Rotana Resort palm grove is a reference for those who wish to live an unparalleled hotel experience, everything has been thought out with great finesse so that our guests can enjoy a moment of relaxation, joy and intense pleasure.

Thank you for your praise for our colleagues! They will be shared with all of our teams, as well as the people underlined.

Thank you for your confidence and we look forward to welcoming you among us very soon.

Best regards,

Hratch KHATCHANIAN

general manager

(Original)

Cher M. Réda,

Nous vous remercions d'avoir pris de votre temps pour laisser ce magnifique commentaire ! Nous sommes heureux de pouvoir constater votre satisfaction suite à votre séjour à l'Hôtel du Golf Rotana.

Quel plaisir de savoir combien nos belles chambres, nos installations uniques et nos splendides jardins vous ont beaucoup charmé ! Le palmeraie Rotana Resort est une référence pour ceux qui désirent vivre une expérience hôtelière sans pareil, tout a été pensé avec beaucoup de finesse pour que nos hôtes puissent profiter d'un moment de détente, de joie et de plaisir intense.

Nous vous remercions de vos éloges à l'égard de nos collègues ! Ils seront partagés avec l'ensemble de nos équipes, ainsi que les personnes soulignées.

Merci pour votre confiance et au plaisir de vous accueillir parmi nous très bientôt.

Meilleures salutations,

Hratch KHATCHANIAN

General Manager

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Rachid El ghazal8 months ago on Google
5/5
(Translated by Google) GREAT STAY
Back at the golf hotel after a long absence due to the crisis, very happy to find all the hotel staff smiling, efficient... some improvements have been made, …
(Translated by Google) GREAT STAY
Back at the golf hotel after a long absence due to the crisis, very happy to find all the hotel staff smiling, efficient... some improvements have been made,
what can I say other than "SUCH HAPPINESS"
Thank you and see you soon
(Original)
SUPER SEJOUR
De retour à l hotel du golf après une longue absence due à la crise, très heureux de retrouver tout le staff de l hotel souriant, efficace...quelques améliorations ont été effectuées,
que dire à part "QUE DU BONHEUR"
merci et à bientôt
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

(Translated by Google) Hello Mr El Ghazal,

First of all, please accept my apologies for this very late response; this does not reflect Rotana standards.

We thank you for your stay at the Hotel du Golf Rotana and the time you have dedicated to share your experience on the web. We are delighted with the happiness you felt; our only mission. I will not fail to congratulate my teams and pass on your encouragement.

Mr. El Ghazal, in the hope of welcoming you back to the Palmeraie Rotana Resort, my teams and I wish you good luck.

Cordially,

Hrach Khachanian

General director

(Original)

Bonjour Monsieur El Ghazal,

Tout d’abord, je vous prie de bien vouloir accepter mes excuses pour cette réponse très tardive ; ceci ne reflète pas les standards de Rotana.

Nous vous remercions pour votre séjour à l’Hotel du Golf Rotana et le temps que vous avez consacré pour partager votre expérience sur le Web. Nous sommes ravis du bonheur que vous avez ressenti ; notre seule mission. Je ne manquerai pas de féliciter mes équipes et de leur transmettre vos encouragements.

Monsieur El Ghazal, dans l’espoir de vous accueillir de nouveau au Palmeraie Rotana Resort, mes équipes et moi vous souhaitons une bonne continuation.

Cordialement,

Hratch Khatchanian

Directeur Général

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Karima Dalala year ago on Google
5/5
(Translated by Google) A real favorite for this hotel. Helpful staff, up-to-date service and a pleasant atmosphere. I will definitely go back …
(Translated by Google) A real favorite for this hotel. Helpful staff, up-to-date service and a pleasant atmosphere. I will definitely go back
(Original)
Un vrai coup de coeur pour cet hôtel. Personnel serviable, service à la hauteur et ambiance agréable. J’y retournerai sans doute
Response from the ownera year ago

(Translated by Google) Dear Ms. Karima,

Thank you for your comments following your stay at the Hotel du Golf Rotana.

It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with all of our employees.

Your satisfaction is the best reward for our teams who work day after day so that they live up to your trust.

We thank you for your kind words. We hope to welcome you among us during your next visits to Marrakech.

Cordial greetings,

Hrach Khachanian

General manager

(Original)

Chère Mme Karima,

Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel du Golf Rotana.

C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec l'ensemble de nos collaborateurs.

Votre satisfaction est la meilleure récompense pour nos équipes qui travaillent jour après jour afin qu'ils soient à la hauteur de votre confiance.

Nous vous remercions pour vos gentils mots. Nous espérons vous accueillir parmi nous lors de vos prochaines visites à Marrakech.

Cordiales salutations,

Hratch Khatchanian

Directeur Général

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Fatima-Ezzahra BAKKALIa year ago on Google
5/5
(Translated by Google) Very good hotel, the staff are extremely friendly welcoming and helpful.
The rooms are beautiful ... We spent 2 nights with girlfriends. …
(Translated by Google) Very good hotel, the staff are extremely friendly welcoming and helpful.
The rooms are beautiful ... We spent 2 nights with girlfriends.
The rooms were comfortable, the meals were good.
the housekeeper on our floor is wonderful!
The porter is extremely kind !!!
Very good fast room service.
Everything is respected for the Covid 19.
To advice . Top quality / price ....
I strongly recommend ❤️❤️❤️
(Original)
Très bon hotel , le personnel est extremement sympathique accueillant et serviable.
Les chambres sont magnifiques ...
Nous avons passé 2 nuits entre copines .
Les chambres étaient confortables , les repas étaient bons.
la femme de ménage de notre étage est formidable !
Le bagagiste est d’une extrême gentillesse!!!
Room service tres bon rapide.
Tout est respecté pour le Covid 19 .
À conseiller . Qualité / prix au top ....
Je conseille très fortement ❤️❤️❤️
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Fatima Ezzahra,

Thank you for choosing and trusting the Hotel du Golf Rotana during your last stay in Marrakech. We are very happy to have seen how satisfied you were with our services and that our colleagues lived up to your expectations.

We are also proud to learn that you have been reassured by the sanitary arrangements undertaken by our establishment in the context of the Covid-19 pandemic. The safety of our guests remains at the top of our minds at this time and we were among the few hotels in Morocco to have obtained SGS certification, claiming that we meet international requirements for cleaning & disinfection.

Looking forward to welcoming you soon, we present to you the expression of our best feelings.

Best regards,

Hrach Khachanian

general manager

(Original)

Chère Fatima-Ezzahra,

Nous vous remercions d’avoir choisi et fait confiance à l’Hôtel du Golf Rotana lors de votre dernier séjour à Marrakech. Nous sommes très heureux d’avoir pu constater à quel point vous étiez satisfaite de nos services et que nos collègues aient été à la hauteur de vos espérances.

Nous sommes également fières d'apprendre que vous ayez été rassurée par les dispositions sanitaires entreprises par notre établissement dans le cadre de la pandémie Covid-19. La sécurité de nos hôtes reste à la tête de nos préoccupations en ce moment et nous étions parmi les rares hôtels au Maroc ayant obtenu la certification SGS, affirmant que nous répondons aux exigences internationales en matière de nettoyages & désinfections.

Dans l’attente de vous accueillir bientôt, nous vous présente l’expression de nos sentiments les meilleurs.

Meilleures salutations,

Hratch Khatchanian

General Manager

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OUSSAMA BOUHAOULAa year ago on Google
5/5
(Translated by Google) The room was very nice overlooking the pool, modern bathroom. Very good food at the snack bar, impeccable service. Responsive reception girls, smiling, nice welcome …
(Translated by Google) The room was very nice overlooking the pool, modern bathroom. Very good food at the snack bar, impeccable service. Responsive reception girls, smiling, nice welcome
(Original)
La chambre était très jolie donnant sur la piscine, salle de bain moderne. Bouffe au snack bar très bonne, service impec. Filles de la réception réactives, souriantes, bel accueil
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Osama,

We were delighted to welcome you to the Hotel du Golf Rotana and we are happy that we can see your satisfaction with the quality of our facilities and services. Feedback from our customers is valuable to us and allows us to continuously improve.

We are also delighted that our colleagues at the reception gave you an exceptional welcome and were able to respond effectively to your needs! They have a perpetual desire for improvement at this level and they lie all it takes to satisfy it.

Your remark about the snack bar kitchen was shared with the team and they were all happy that the efforts made in the quotient did not go unnoticed.

We thank you for your comment and hope to see you again very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Cher Oussama,

Nous étions ravis de vous accueillir à l'Hôtel du Golf Rotana et nous sommes heureux que nous puissions constater votre satisfaction quant à la qualité de nos prestations et services. Les retours de nos clients nous sont précieux et nous permettent de progresser continuellement.

Nous sommes ravis également que nos collègues à la réception vous aient réservé un accueil exceptionnel et aient su répondre efficacement à vos besoins ! Ils ont une perpétuelle envie de perfectionnement à ce niveau-là et ils mentent tout ce qu'il faut pour le satisfaire.

Votre remarque à propos de la cuisine du snack bar a bien été partagée avec l'équipe et ils étaient tous contents que les efforts fournis au quotient ne passaient pas inaperçus.

Nous vous remercions pour votre commentaire et espérons vous revoir parmi nous très bientôt.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Bek Bekki4 years ago on Google
5/5
(Translated by Google) The place is beautiful. ..the rooms very nice and clean .... the pool was good there is 3 .the breakfast is just excellent. only one negative point there is no animation .... it proposes just the formula breakfast., …
(Translated by Google) The place is beautiful. ..the rooms very nice and clean .... the pool was good there is 3 .the breakfast is just excellent. only one negative point there is no animation .... it proposes just the formula breakfast., the rest must be taken à la carte. The free shuttles that take you to the city center stops serving you at 18:30 and so no return with shuttles.
(Original)
L endroit est magnifique. ..les chambres très belle et propre....la piscine était bien il y en a 3 .le petit déjeuner est juste excellent. .seul point négatif il n y a pas d animation....il propose juste la formule petit déjeuner.,le reste il faut prendre à la carte. Les navettes gratuites qui vous amène au centre ville arrête de vous desservir à 18h30.et donc pas de retour avec les navettes.
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MATIAS GOMESa year ago on Google
4/5
(Translated by Google) Top staff on the other hand lack of cleanliness around the pool a lack of cleanliness obviously noisy customers music too loud impossible to rest we are not in a club on the other hand rosny 5 stars with children …
(Translated by Google) Top staff on the other hand lack of cleanliness around the pool a lack of cleanliness obviously noisy customers music too loud impossible to rest we are not in a club on the other hand rosny 5 stars with children
Rooms lack of maintenance if not bad
matias
(Original)
Personnel top par contre manque de propreté au tour de la piscine un manque de propreté évidemment clientèle bruyante musique trop forte impossible de ce reposer nous ne sommes pas dans un club par contre rosny 5 étoiles avec les enfants
Chambres manque d'entretien si non pas mal
Matias
Trip typeVacation · Couple
Rooms3.0
Service4.0
Location4.0
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Fibre Thda year ago on Google
4/5
(Translated by Google) Having my habits in this quiet hotel in this magnificent palm grove with customers mostly coming to play golf, caring staff and friendly adorable cleaning ladies Note a change of owner, the new director who stands in …
(Translated by Google) Having my habits in this quiet hotel in this magnificent palm grove with customers mostly coming to play golf, caring staff and friendly adorable cleaning ladies Note a change of owner, the new director who stands in front of the main entrance it is not forbidden to smile! Some small works, especially around the swimming pool with wooden slats that must be replaced...
(Original)
Ayant mes habitudes dans cet hôtel au calme dans cette magnifique palmeraie avec des clients à majorité venue pour faire du golf, personnel aux petits soins et sympathiques des femmes de ménage adorable À noter un changement de propriétaire, le nouveau directeur qui se tien devant l’entrée principale il n’est pas interdit de sourire ! Quelques petits travaux notamment autour de la piscine avec des lattes en bois à remplacer impérativement...
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Chrisa year ago on Google
1/5
(Translated by Google) Problem hotel! We stayed for New Year's Eve and the disappointment was there.
No welcome, the receptionists were incredibly incompetent. …
(Translated by Google) Problem hotel! We stayed for New Year's Eve and the disappointment was there.
No welcome, the receptionists were incredibly incompetent.
It smells like food from your welcome (well there is no welcome)...
We asked for room service for December 31 and they forgot about us....
Great on 31!
Let's not talk about it, the PCR test carried out by a hotel nurse: we had to ask all day to have the results arrived at 9:00 p.m. in the evening.
We had to phone the lab...finally a disaster!
Morocco is not made for me and I would not go back there for the moment.
No no no no!
The sun was the only positive!
(Original)
Hôtel à problème ! Nous avons séjourné pour le réveillon de fin d année et la déception était au rendez vous.
Aucun accueil, les réceptionnistes étaient d une incompétence incroyable.
Ça sens la bouffe dès votre accueil (enfin il n y a pas d accueil)...
Nous avons demandé le room service pour le 31 décembre et ils nous ont oublié....
Super le 31!
N en parlons pas, le test PCR effectué par une infirmière de l hôtel: nous avons dû réclamer toute la journée pour avoir les résultats arrivés à 21h00 le soir.
Nous avons du téléphoner au labo...enfin une catastrophe!
Le Maroc n est pas fait pour moi et je n y retournerais plus pour le moment.
Nul nul nul !
Le soleil était le seul point positif !
Trip typeVacation
Rooms2.0
Service1.0
Location1.0
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Abdessadek Belfqiha year ago on Google
5/5
(Translated by Google) When I and my wife were at the hotel, we greatly appreciated the warm welcome of the staff, especially Mrs. Samira ERRAOUI, who assisted and encouraged us to discover this chain and enjoy our holidays in the best …
(Translated by Google) When I and my wife were at the hotel, we greatly appreciated the warm welcome of the staff, especially Mrs. Samira ERRAOUI, who assisted and encouraged us to discover this chain and enjoy our holidays in the best conditions.
Thank you very much Mrs. Samira and thank you to all the hotel staff hoping to return soon.
(Original)
De passage à l hôtel moi et ma femme ,nous avons bcp apprécié l accueil chaleureux du personnel surtout Mme Samira ERRAOUI qui nous a assisté et encouragé de découvrir cette chaîne et de profiter de nos vacances dans les meilleurs conditions.
Merci bcp Mme Samira et merci à tous le personnel d l hôtel espérant retourner prochainement.
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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Dania Jaffal2 years ago on Google
5/5
(Translated by Google) I loved this hotel! Wonderful stay
The very welcoming staff, the service is great .. the food is too good, the rooms are beautiful and spacious, I thank ibtissam hayat samira and Youssef for …
(Translated by Google) I loved this hotel! Wonderful stay
The very welcoming staff, the service is great .. the food is too good, the rooms are beautiful and spacious, I thank ibtissam hayat samira and Youssef for taking great care. I recommend it to you ❤️
(Original)
J’ai adoré cet hôtel ! Magnifique séjour
Le personnel très accueillant, le service est super .. la cuisine trop bonne , les chambres sont Belles et spacieuses je remercie ibtissam hayat samira et Youssef d’avoir étais au petit soin . Je vous le recommande ❤️
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Mohammed Addine10 months ago on Google
5/5
(Translated by Google) Very nice rooms in a pleasant setting, the staff is unequally kind …
(Translated by Google) Very nice rooms in a pleasant setting, the staff is unequally kind
(Original)
De très belles chambres dans un cadre agréable, le personnel est d’une gentillesse inégale
Response from the owner10 months ago

(Translated by Google) Dear Mr. Addine,

Thank you very much for this comment.

Looking forward to welcoming you soon

Nicholas Gardier

Hotel Manager

(Original)

Cher Mr. Addine,

Merci beaucoup pour ce commentaire.

Au plaisir de vous accueillir prochainement

Nicolas Gardier

Hotel Manager

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Mohamed Berradaa year ago on Google
5/5
(Translated by Google) We stayed my wife and I during the 3 days of holidays
A very warm welcome where all the staff are very attentive and demonstrate the true Moroccan hospitality good luck. …
(Translated by Google) We stayed my wife and I during the 3 days of holidays
A very warm welcome where all the staff are very attentive and demonstrate the true Moroccan hospitality good luck.
(Original)
Nous avons séjourné ma femme et moi durant les 3 jours de fêtes
Un accueil tres chaleureux ou l'ensemble du personnel est au petit soins et démontre la vraie hospitalité marocaine bonne chance.
Trip typeVacation · Family
Rooms5.0
Service5.0
Response from the ownera year ago

(Translated by Google) Dear Mr. Berrada,

It was a pleasure to have you with us during the Eid el-Fitr celebrations! It was also a good opportunity for us to exchange strong feelings of joy and intense happiness with you. We are delighted that your stay was pleasant and that you were able to experience Moroccan hospitality in its purest form.

Thank you for taking the time to write us this wonderful comment and we look forward to seeing you again very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Cher M. Berrada,

Ce fut un plaisir de vous avoir parmi nous durant les fêtes de l'aïd el-fitr ! C'était pour nous aussi une bonne occasion d'échanger avec vous des sentiments forts de joie et de bonheur intense. Nous sommes ravis que votre séjour fut agréable et que vous ayez pu ressentir l'hospitalité marocaine à l'état pur.

Merci d'avoir pris le temps de nous écrire ce magnifique commentaire et au plaisir de vous revoir parmi nous très bientôt

Meilleures salutations,

Hratch khatchanian

General Manager

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Vicente Pérez Barbosa2 years ago on Google
5/5
(Translated by Google) A quiet and cozy hotel, with all the comforts. The attentive and friendly staff. If I return to Marrakech it will be to this hotel. The only "bad" thing is that it is a bit far from the center but it has a vehicle …
(Translated by Google) A quiet and cozy hotel, with all the comforts. The attentive and friendly staff. If I return to Marrakech it will be to this hotel. The only "bad" thing is that it is a bit far from the center but it has a vehicle service that takes you there at certain times ... and they also take you to the different restaurants of the complex, which is very extensive and are somewhat far away , booking said transfer at reception in advance.
(Original)
Un hotel tranquilo y acogedor, con todas las comodidades. El personal atento y simpático. Si vuelvo a Marrakech será a este hotel. Lo único "malo" es que está un poco lejos del centro pero tiene un servicio de vehículos que te lleva hasta allí a unas horas determinadas... y también te llevan a los distintos restaurantes del complejo, que es muy extenso y están algo lejos, reservando dicho traslado en recepción con antelación.
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Ahmed Brinea year ago on Google
5/5
(Translated by Google) We had a great stay at this wonderful hotel. I really appreciated the quality of service and the friendliness of the staff. …
(Translated by Google) We had a great stay at this wonderful hotel. I really appreciated the quality of service and the friendliness of the staff.
(Original)
Nous avons passé un excellent séjour dans ce magnifique hôtel. J'ai beaucoup apprécié la qualité du service et la gentillesse du personnel.
Response from the ownera year ago

(Translated by Google) Dear Ahmed,

Thank you for your wonderful comment! We are happy that you had an excellent stay with us and that you particularly appreciated the quality of our service and the kindness of our colleagues. We will share your comment with all of our teams and hope to have the pleasure of welcoming you among us very soon.

Best regards,

Hratch KHATCHANIAN

general manager

(Original)

Cher Ahmed,

Nous vous remercions pour magnifique commentaire ! Nous sommes heureux que vous ayez passé un excellent séjour parmi nous et que vous ayez particulièrement apprécié la qualité de notre service et la gentillesse de nos collègues. Nous partagerons votre commentaire avec l'ensemble de nos équipes et espérons avoir le plaisir de vous recevoir parmi nous très bientôt.

Meilleures salutations,

Hratch KHATCHANIAN

General Manager

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Houda Hg5 years ago on Google
5/5
(Translated by Google) Pleasant reception. Competent and always smiling staff. Large Rooms. Beautiful and large swimming pool. Varied buffet. Only small negative point: The room service which is not really up to par. …
(Translated by Google) Pleasant reception. Competent and always smiling staff. Large Rooms. Beautiful and large swimming pool. Varied buffet. Only small negative point: The room service which is not really up to par.
(Original)
Accueil Agréable. Personnel compétant et toujours souriant. Grande Chambres. Belle et vaste piscine. Buffet varié. Seul petit point négatif: Le service d'étage qui n'est pas vraiment a la hauteur.
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Marina VADIM3 years ago on Google
3/5
(Translated by Google) Quite satisfying overall. If we don't look at the details. The set is even quite good. But you can feel the prestige of a time gone by and a hotel geared more towards seminars and groups than romantic getaways. Very …
(Translated by Google) Quite satisfying overall. If we don't look at the details. The set is even quite good. But you can feel the prestige of a time gone by and a hotel geared more towards seminars and groups than romantic getaways. Very large complex where it will be difficult to eat well. Installations that deserve more care and maintenance. Quite nice room. Decent bedding at this price level. Adjoining golf course which in my opinion is the strong point. As well as its location: the quieter and more residential palm grove than the center of Marrakech
(Original)
Ensemble plutôt satisfaisant. Si on ne regarde pas les détails. L'ensemble est même plutôt bien. Mais on sent le prestige d'un temps passé et un hôtel plus orienté séminaires et groupes que fugue en amoureux. Très gros complexe où il sera pourtant difficile de bien manger. Installations qui mériteraient plus de soins et d'entretiens. Chambre assez sympa. Literie correcte à ce niveau de prix. Golf attenant ce qui a mon avis fait le point fort. Ainsi que sa localisation: la palmeraie plus calme et résidentielle que le centre de Marrakech
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Med Déménagement2 years ago on Google
4/5
(Translated by Google) Clean hotel, well placed if you want to be quiet, discreet and welcoming staff. The gym is top it just lacks the towels. The spa and the treatments provided are up to par. Spacious room, and comfortable bedding. I …
(Translated by Google) Clean hotel, well placed if you want to be quiet, discreet and welcoming staff. The gym is top it just lacks the towels. The spa and the treatments provided are up to par. Spacious room, and comfortable bedding. I recommend this resort.
(Original)
Hôtel propre , bien placé si vous souhaitez être au calme , personnels discret et accueillant . La salle de sport est top il manque juste les serviettes. Le spa et les soins apportés sont à la hauteur . Chambre spacieuse , et literie confortable. Je recommande ce resort .
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Monica Chiappolinia year ago on Google
5/5
(Translated by Google) Everything is beautiful
The welcome, warm and very professional
the place, garden, swimming pool great …
(Translated by Google) Everything is beautiful
The welcome, warm and very professional
the place, garden, swimming pool great
the rooms, spacious and very clean
Impeccable service.
What happiness, thank you very much
(Original)
Tout est magnifique
L'accueil, chaleureux et très professionnel
l'endroit, jardin, piscine super
les chambres, spacieuses et très propres
Service impeccable.
Que du bonheur, merci beaucoup
Response from the ownera year ago

(Translated by Google) Dear Monica,

Thank you for this wonderful comment! We are happy to hear that your experience at Hotel du Golf Rotana was enjoyable in every way. We are also proud to read that the welcome and professionalism of our colleagues made a positive impression on you. We focus our efforts on making your stay with us a moment of joy and pleasure.

We are delighted that you were able to enjoy our gardens, our swimming pools and our spacious rooms. Thank you for taking your time to share these pleasant moments with us and we hope to have the opportunity to welcome you again very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Chère Monica,

Nous vous remercions pour ce commentaire merveilleux ! Nous sommes heureux d'apprendre que votre expérience à l'Hôtel du Golf Rotana fut agréable dans tous les sens. Nous sommes également fières de lire que l'accueil et le professionnalisme de nos collègues vous ont positivement marqué. Nous axons nos efforts à pouvoir rendre vos séjours parmi nous un moment de joie et de plaisir.

Nous sommes ravis que vous ayez pu profiter de nos jardins, nos piscines et nos spacieuses chambres. Merci d'avoir pris de votre temps pour partager avec nous ces moments agréables et espérons avoir l'occasion vous recevoir à nouveau parmi nous très bientôt.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Johan Roda3 years ago on Google
5/5
(Translated by Google) Superb Hotel, quiet, clean high quality staff the front desk listens to real advise for a pleasant stay great thanks to them.
The rooms are beautiful the bed is gigantic and comfortable. …
(Translated by Google) Superb Hotel, quiet, clean high quality staff the front desk listens to real advise for a pleasant stay great thanks to them.
The rooms are beautiful the bed is gigantic and comfortable.
Shuttle bus to the city center return trip with schedules posted at the reception.
Quality breakfast formula.
Thank you for this stay
(Original)
Superbe Hôtel , calme, propre personnel de haute qualité la réception a l'écoute donne de réel conseille pour passé un agréable séjour grand merci a eux.
Les chambres sont belle le lit est gigantesque et confortable.
Navette pour le centre ville aller retour avec horaires affiché a la réception.
Formule petit déjeuné de qualité.
Merci a vous pour ce sejour
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Nico Cotelo2 years ago on Google
5/5
(Translated by Google) Very nice all the workers with whom I coincided. The food is varied and rich in the buffet, as in the coffee breaks that we have been tasting every day. We have spent a few days working in a very interesting …
(Translated by Google) Very nice all the workers with whom I coincided. The food is varied and rich in the buffet, as in the coffee breaks that we have been tasting every day. We have spent a few days working in a very interesting environment: the hotel services are very appropriate to the category and place where we are.
(Original)
Muy agradables todos los trabajadores con los que coincidido. La comida es variada y rica en el buffet, al igual que en los coffee breaks que hemos ido degustando todos estos días. Hemos pasado unos días de trabajo en un entorno muy interesante: los servicios del hotel son muy adecuados a la categoría y lugar donde.nos encontramos.
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Elhayani ismail9 months ago on Google
4/5
(Translated by Google) The service is excellent, the suite is very clean and comfortable and the view of the golf course is impressive. …
(Translated by Google) The service is excellent, the suite is very clean and comfortable and the view of the golf course is impressive.
(Original)
Le service est excellent, la suite est très propre et comfortable ainsi que la vue sur le golf est impressionnante
Trip typeVacation
Rooms4.0
Service4.0
Location4.0
Response from the owner6 months ago

(Translated by Google) Hello Mr Elhayani,

Please accept my apologies for such a late response to your comments on Google; this does not reflect Rotana standards.

Thank you for your stay in January 2022 at the Palmeraie Rotana Resort and the time you dedicated to sharing your feelings on the web. We are happy to have lived up to your expectations and delighted that the view of the golf course marked you. Perhaps a future stay in one of the Golf Club Rotana suites with a view of the golf course with the snow-capped Atlas in the background and absorbing the first rays of sunshine?

Mr. Elhayani, we hope to see you again very soon for other experiences. In the meantime, I join my teams in wishing you a good continuation.

Cordially,

Hrach Khachanian

General director

(Original)

Bonjour Monsieur Elhayani,

Je vous prie de bien vouloir accepter mes excuses pour une réponse aussi tardive à vos commentaires sur Google ; ceci ne reflète pas les standards de Rotana.

Nous vous remercions pour le séjour que vous avez effectué en janvier 2022 au Palmeraie Rotana Resort et le temps que vous avez consacré pour partager vos sentiments sur le Web. Nous sommes content d’avoir été à la hauteur de vos attentes et ravi que la vue sur le terrain de golf vous ait marqué. Peut-être un prochain séjour dans une des suite du Golf Club Rotana avec une vue sur le golf avec l’Atlas enneigé en arrière-plan et absorber les premiers rayons de soleil ?

Monsieur Elhayani, nous espérons vous revoir très prochainement pour d’autres expériences. Dans l’attente, je me joins à mes équipes pour vous souhaiter une bonne continuation.

Cordialement,

Hratch Khatchanian

Directeur Général

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Muriel Tabourin2 years ago on Google
4/5
(Translated by Google) I recommend this hotel, very warm welcome, the rooms are spacious, the waiters are kind. A big thank you to Charaf for his caring relationship with us as well as the whole snack team. Nice swimming pool. Excellent …
(Translated by Google) I recommend this hotel, very warm welcome, the rooms are spacious, the waiters are kind. A big thank you to Charaf for his caring relationship with us as well as the whole snack team. Nice swimming pool. Excellent cuisine from the club house restaurant, thank you Younes. A flat however on the room service which is not up to a 5 *****
(Original)
Je recommande cet hôtel, très bon accueil, les chambres sont spacieuses, les serveurs sont bienveillants. Un grand merci à Charaf pour sa relation attentionnée envers nous ainsi que toute l'équipe du snack. Belle piscine. Excellente cuisine du restaurant du club house, merci Younes. Un bémol cependant sur le room service qui n'est pas à la hauteur d'un 5*****
Trip typeCouple
Rooms5.0
Service4.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Dear Muriel,

It is a real pleasure to receive such a valuable comment.

We cannot tell you how proud we are each time one of our customers is satisfied with the services provided to them and we ask you to believe that a positive review such as yours reminds our teams why love- they both their job.

However, we are sorry that the room service did not live up to your expectations and hope to have the pleasure of remedying this during your next visit.

Thank you once again for this comment.

(Original)

Chère Muriel,

C’est un véritable Plaisir de recevoir un commentaire aussi appréciable.

Nous ne pouvons vous dire à quel point nous sommes fiers chaque fois qu’un de nos clients est satisfait par les services qui lui ont été prodigués et nous vous prions de croire qu’un avis positif comme le vôtre rappelle à nos équipes pourquoi aiment-ils tant leur métier.

Cependant nous sommes navrés que le Room service n'ai pas été à la hauteur de vos attentes et espérons avoir le plaisir de remédier à cela lors de votre prochaine visite.

Merci encore une fois pour ce commentaire.

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Quentin Boulet6 years ago on Google
5/5
(Translated by Google) Superb hotel in the palm grove. Helpful and friendly staff attentive to the needs of the client. Comfortable rooms and top beds! A great pool! Great relaxation and sports areas. Quiet and spacious seminar rooms. …
(Translated by Google) Superb hotel in the palm grove. Helpful and friendly staff attentive to the needs of the client. Comfortable rooms and top beds! A great pool! Great relaxation and sports areas. Quiet and spacious seminar rooms. Finally food that would be worth a 6th star at the Hotel du Golf.
(Original)
Superbe hôtel dans la palmeraie. Personnel serviable et chaleureux à l'écoute des besoins du client. Des chambres confortables et des lits au top! Une piscine géniale! Des espaces détentes et de sports formidables. Des salles de séminaire calmes et spacieuses. Enfin de la nourriture qui vaudrait une une 6eme étoile à l'hôtel du Golf.
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Nina Chevaliera year ago on Google
1/5
(Translated by Google) I stayed in this hotel 1 week ago, really bad room service, moreover I forgot a rather expensive garment I warned the hotel the same evening that I would come back to pick it up but it disappeared nothing more. .. i …
(Translated by Google) I stayed in this hotel 1 week ago, really bad room service, moreover I forgot a rather expensive garment I warned the hotel the same evening that I would come back to pick it up but it disappeared nothing more. .. i got robbed by the staff of this hotel so i would never go back and be careful with your stuff :)
(Original)
J’ai séjourné dans cet hôtel il y a 1 semaine, room service vraiment mauvais, de plus j’ai oublié un vêtement assez cher j’ai prévenu l’hôtel le soir même que je reviendrais le chercher mais il a disparu plus rien ... je me suis faite voler par le personnel de cet hôtel je n’y retournerais donc jamais et faites attention à vos affaires :)
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
Response from the ownera year ago

(Translated by Google) Dear Nina,

We would like to thank you for the time you have given us to provide us with your opinion on Google.

We have learned, with great regret, that you are missing an item of clothing. Although we have put in place all the security measures to avoid theft or loss of objects within our property and which have earned us an irreproachable reputation for years in this regard, we have taken your complaint very seriously and the investigations are still ongoing.

Dear Nina, please contact me directly at hratch.khatchanian@rotana.com so that we can follow up on this file together at your convenience.

On behalf of the entire team, we would like to sincerely apologize for this inconvenience which, unfortunately, does not reflect Rotana's values ​​and which we will endeavor to rectify.

Dear customer, looking forward to hearing from you, we wish you good health.

Cordially,

Hrach Khachanian

General director

(Original)

Cher Nina,

Nous tenons à vous remercier pour le temps que vous nous avez accordé pour nous faire part de votre avis sur Google.

Nous avons appris, avec grand regret, qu’il vous manque un vêtement. Bien que nous ayons mis en place toutes les mesures sécuritaires pour éviter des vols ou des pertes d’objet au sein de notre propriété et qui nous valent depuis des années une réputation irréprochable à cet égard, nous avons pris votre réclamation très sérieusement et les enquêtes sont toujours en cours.

Chère Nina, je vous prie d’entrer en contact directe avec moi au hratch.khatchanian@rotana.com pour que nous puissions suivre ce dossier ensemble à votre convenance.

Au nom de toute l’équipe, nous tenons à vous présenter nos sincères excuses pour ce désagrément qui, malheureusement ne reflète pas les valeurs de Rotana et que nous nous efforcerons de rectifier.

Cher client, dans l’attente de vous lire, nous vous souhaitons une bonne santé.

Cordialement,

Hratch Khatchanian

Directeur Général

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Dominik Franz3 years ago on Google
3/5
(Translated by Google) Location outside Marrakech in Palmeraie, however regular free shuttle. 5 star hotel, but at most national category. Generally quite upscale ambience and good facilities (fitness, spa, shops, restaurants). Service …
(Translated by Google) Location outside Marrakech in Palmeraie, however regular free shuttle. 5 star hotel, but at most national category. Generally quite upscale ambience and good facilities (fitness, spa, shops, restaurants). Service unfortunately poor. To reach someone by phone is a matter of luck no matter what the time of day and whether the front desk (!) Or room service. Extensively tested, because the drain of our shower bath was completely broken, so we had to call every day. The rooms are spacious and nicely decorated. WLAN with longer failures, waiting for a table at breakfast up to 20 minutes. Quality of the breakfast and also the dinner very good, the latter with 30 € per person without drinks but extremely sporty. Restaurant on the premises good, but without reservation usually no place to get. The price per night meets the requirement of a 5 star hotel, not much else. Staff is however friendly and endeavored, the plant in acceptable condition.
(Original)
Lage außerhalb von Marrakesch in Palmeraie, allerdings regelmäßig kostenlose Shuttle. 5 Sterne Hotel, allerdings höchstens Landeskategorie. Generelle durchaus gehobenes Ambiente und gute Einrichtungen (Fitness, Spa, Shops, Restaurants). Service leider mangelhaft. Jemanden per Telefon zu erreichen ist absolute Glückssache egal zu welcher Tageszeit und ob Rezeption (!) oder Roomservice. Ausgiebig getestet, denn der Ablauf unserer Duschbadewanne war durchweg kaputt, so dass wir jeden Tag anrufen mussten. Die Zimmer sind geräumig und schön eingerichtet. WLAN mit längeren Ausfällen, Wartezeiten auf einen Tisch beim Frühstück bis zu 20 Minuten. Qualität des Frühstücks und auch des Abendessens sehr gut, letzteres mit 30€ pro Person ohne Getränke aber äußerst sportlich. Restaurant auf dem Gelände gut, aber ohne Reservierung meist kein Platz zu bekommen. Der Preis pro Übernachtung erfüllt den Anspruch eines 5 Sterne Hotels, sonst nicht viel. Personal ist allerdings freundlich und bemüht, die Anlage in akzeptablem Zustand.
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Mohammed Daghour2 months ago on Google
5/5
(Translated by Google) good hotel
(Original)
Bon hôtel
lamy idrissi4 months ago on Google
3/5
bof ca va
LUXURY COSMETIC berrouana year ago on Google
5/5
(Translated by Google) A very good hotel the treatment is magnificent I thank the waiters at the reception and they are all very clean if you want to play golf and disconnect, we feel at home we will return …
(Translated by Google) A very good hotel the treatment is magnificent I thank the waiters at the reception and they are all very clean if you want to play golf and disconnect, we feel at home we will return
(Original)
Un hotel muy bueno el trato es magnífico le doy las gracias a los de recepción camareros y todos está muy limpio si quieres jugar el golf y desconectar ,nos sentimos como en casa volveremos
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

Dear Guest,

Thank you for your comments regarding your stay at Hôtel du Golf Rotana. It is with great pleasure we read that you had a wonderful stay with us. Also, we were very touched by your kind words regarding our reception team. We will certainly share your compliments with them and with all the teams.

Thank you and looking forward to the pleasure of welcoming you back soon

Sincerely,

Hratch Khatchanian

General Manager

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Le Squeleton4 years ago on Google
3/5
(Translated by Google) The pros: A magnificent hotel, exceptional decoration. Ultra comfortable room, perfect bedding. The service is attentive as long as you are polite to the staff, which is not the case for everyone. …
(Translated by Google) The pros: A magnificent hotel, exceptional decoration. Ultra comfortable room, perfect bedding. The service is attentive as long as you are polite to the staff, which is not the case for everyone.
The -: the shuttle schedules to go to the medina or Guéliz are absolutely not adapted (4 departures per day only, the ideal would be one shuttle per hour), last return from Jemaa El Fna at 6.30 pm. This requires dining at the hotel (expensive and average) or using the services of the very expensive taxis. There were 7 of us and the taxi budget was excessive (around 60 € per day).
Other "minus": a certain clientele, upstart and uneducated, who think they have all the rights because they pay (expensive, of course) and behave inappropriately for a hotel of this standard. Permanent reservation of seats at the swimming pool, seats that they occupy barely 1/2 hour during the day. We had some days to "fight" to get to lie down in peace and the staff were of no help.
The loud electro music around the pool is not very conducive to resting either and despite our repeated requests, the volume has not been reduced. When we chose to take refuge on our terrace on the golf side (supposedly quiet) we had music of the same ilk every afternoon from Nikki Beach, however 500 m away.
The rooms are not isolated and we had to endure the constant party of a group of young people in the room above without the reception succeeding in calming them.
Conclusion: If the hotel itself is perfect, the downsides will discourage us from staying there again.
(Original)
Les + : Un hôtel magnifique, décoration exceptionnelle. Chambre ultra confortable, literie parfaite. Le service est attentionné pour peu qu'on soit poli avec le personnel, ce qui n'est pas le cas de tout le monde.
Les - : les horaires de la navette pour aller dans la médina ou à Guéliz ne sont absolument pas adaptés (4 départs par jour seulement, l'idéal serait une navette par heure), dernier retour depuis la place Jemaa El Fna à 18.30. Cela impose de diner à l’hôtel (cher et moyen) ou de recourir aux services des taxis eux-mêmes très chers. Nous étions 7 et le budget taxi s'est avéré excessif (environ 60€ par jour).
Autre "moins" : une certaine clientèle parvenue et non éduquée, qui pense avoir tous les droits parce qu'elle paye (cher, certes) et se comporte de manière inappropriée pour un hôtel de ce standing. Réservation permanente de sièges à la piscine, sièges qu'ils occupent à peine 1/2 heure dans la journée. Nous avons du certains jours nous "battre" pour réussir à s'allonger au calme et le personnel ne nous a été d'aucune aide.
La musique électro à fond autour de la piscine n'est pas très propice au repos non plus et malgré nos demandes répétées, le volume n'a pas été réduit. Lorsque nous avons choisi de nous réfugier sur notre terrasse coté golf (supposément au calme) nous avions tous les après midis la musique du même acabit du Nikki Beach pourtant à 500 m de là.
Les chambres ne sont pas isolées et nous avons du supporter la fête permanente d'un groupe de jeunes dans la chambre au-dessus sans que la réception réussisse à les calmer.
Conclusion : si l'hôtel en lui-même est parfait, les inconvénients nous décourageront d'y séjourner à nouveau.
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Siham Elka year ago on Google
5/5
(Translated by Google) It remains our favorite hotel in Marrakech. Own. Very good breakfast. Pleasant and responsive staff …
(Translated by Google) It remains our favorite hotel in Marrakech. Own. Very good breakfast. Pleasant and responsive staff
(Original)
Il reste notre hôtel favori de Marrakech. Propre. Petit déjeuner très bon. Personnel agréable et réactif
Response from the ownera year ago

(Translated by Google) Dear Customer,

Thank you for making our establishment one of your preferred accommodation choices in Marrakech. Also, we are happy to learn that you enjoyed our breakfast and that our colleagues knew how to make your stay an exceptional moment! We thank you for your trust and hope to have the pleasure of welcoming you again very soon!

Cordial greetings,

Hrach Khachanian

General manager

(Original)

Cher client,

Nous vous remercions d’avoir fait de notre établissement l'un de vos choix d'hébergement privilégié à Marrakech. Aussi, nous sommes heureux d'apprendre que vous ayez apprécié notre petit-déjeuner et que nos collègues ont su faire de votre séjour un moment d'exception ! Nous vous remercions pour votre confiance et espérons avoir le plaisir de vous recevoir de nouveau parmi nous très prochainement !

Cordiales salutations,

Hratch Khatchanian

Directeur Général

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anis zouitni2 years ago on Google
5/5
(Translated by Google) I had a very pleasant stay. Treated with great care by the staff. Abdessamad and Hafid are of exemplary kindness and professionalism. Thanks to you and all the staff! I recommend this hotel! …
(Translated by Google) I had a very pleasant stay. Treated with great care by the staff. Abdessamad and Hafid are of exemplary kindness and professionalism. Thanks to you and all the staff! I recommend this hotel!
(Original)
J'ai passé un séjour très agréable. Traité aux petits soins par le staff. Abdessamad et Hafid sont d'une gentillesse et d'un professionnalisme exemplaires. Merci à vous et à tout le staff! Je vous recommande cet hotel!
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
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Franck Ziet4 years ago on Google
5/5
(Translated by Google) Very nice hotel. A bit of a wait at check-in, despite a reservation made 1 week earlier. The spacious rooms, comfortable bed, excellent welcome from the staff, a big congratulations to the breakfast team who satisfy …
(Translated by Google) Very nice hotel. A bit of a wait at check-in, despite a reservation made 1 week earlier. The spacious rooms, comfortable bed, excellent welcome from the staff, a big congratulations to the breakfast team who satisfy the customers every day. Too bad orange juice cut with light syrup, I understand the amount needed to make juice .... but 5 star hotel right?? At this time use the Marrakech Premium juice..
I'll be back.
Thanks
(Original)
Tres bel hotel . Un peu d attente au moment du check in , malgré une réservation faite 1 semaine auparavant. Les chambres spacieuses, lit confortable,acceuil du personnel excellent, un grand bravo à l équipe du petit déjeuner qui satisfait la clientèle chaque jour . Dommage jus d orange coupé avec du sirop léger, je comprends la quantité nécessaire à faire du jus .... mais hotel 5 étoiles non???? À ce moment utilisez le jus Marrakech Premium..
Je reviendrai.
Merci
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meriem sadani2 years ago on Google
5/5
(Translated by Google) I stayed at the hotel du golf rotana Palmeraie in October 2020. The staff were particularly attentive to ensuring that we had the best possible stay, while being protected: …
(Translated by Google) I stayed at the hotel du golf rotana Palmeraie in October 2020. The staff were particularly attentive to ensuring that we had the best possible stay, while being protected:
* the room: surgical mask, disinfectant wipes, hydro-alcoholic gel, fruit basket, small cakes, late check out, upgrade ...
* the restaurant: soup off the menu prepared at our request, attentive waiters
* the spa: whether it's the setting or the massage, we came out with stars in our eyes
I would like to thank Samira in particular who was instrumental in making this stay a moment of rest and well-being. Samira, we will come back as much for the quality of the services of the hotel as for your professionalism and your kindness
Meriem
(Original)
J'ai séjourné à l'hotel du golf rotana Palmeraie en Octobre 2020. Le personnel était particulièrement attentif à ce qu'on passe le meilleur séjour possible, tout en étant protégé:
* la chambre: masque chirurgical, lingettes désinfectantes, gel hydro-alcoolique, panier de fruits, petits gateaux, late check out, surclassement ...
* le restaurant : soupe hors menu preparé à notre demande, serveurs au petit soin
* le spa : que ce soit le cadre ou le massage, on est ressorti avec des étoiles plein les yeux
Je tiens à remercier Samira tout particulièrement qui a été instrumental à faire de ce séjour un moment de repos et de bien être. Samira, nous reviendrons autant pour la qualité des prestations de l'hotel que pour votre professionalisme et votre gentillesse
Meriem
Trip typeVacation
Rooms4.0
Service5.0
Location4.0
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Marius Heinen3 years ago on Google
5/5
(Translated by Google) Very nice hotel just outside of Marrakech. The rooms were very clean and tidy. The service staff is always friendly and courteous. The complex is very well maintained and the outdoor area with the various pools is …
(Translated by Google) Very nice hotel just outside of Marrakech. The rooms were very clean and tidy. The service staff is always friendly and courteous. The complex is very well maintained and the outdoor area with the various pools is very nicely designed and clean.
(Original)
Sehr schönes Hotel etwas außerhalb von Marrakesch. Die Zimmer waren sehr sauber und ordentlich. Das Servicepersonal stets freundlich und zuvorkommend. Die Anlage ist sehr gepflegt und auch der Außenbereich mit den verschiedenen Pools ist sehr schön gestaltet und sauber.
Trip typeBusiness
Rooms5.0
Service4.0
Location4.0
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kaoutar msra year ago on Google
5/5
(Translated by Google) Great stay in Marrakech, pleasant and welcoming staff. More particularly Fatima-Zohra at the reception who kept us well informed and very attentive. …
(Translated by Google) Great stay in Marrakech, pleasant and welcoming staff. More particularly Fatima-Zohra at the reception who kept us well informed and very attentive.
(Original)
Super séjour sur Marrakech, personnels agréable et accueillant . Plus particulièrement Fatima-Zohra à la réception qui nous a bien renseigné et très à l’écoute.
Trip typeVacation · Friends
Rooms4.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Ms. Kaoutar,

We thank you for having taken the trouble to share the experience of your stay at the Hotel du Golf Rotana, Your satisfaction being our greatest reward and we were delighted to read that our colleagues lived up to your expectations. . We will take the pleasure of sharing your comment with all of them and more particularly Mrs. Fatima-Zohra at the reception. We thank you for this beautiful sharing and hope to welcome you again very soon!

Best regards

Hrach Khachanian

General manager

(Original)

Chère Mme Kaoutar,

Nous vous remercions d’avoir pris la peine de partager l’expérience de votre séjour à l’hôtel du Golf Rotana, Votre satisfaction étant notre plus belle récompense et nous avons été enchantés de lire que nos collègues aient été à la hauteur de vos attentes. Nous prendrons le plaisir de partager votre commentaire avec eux tous et plus particulièrement Mme Fatima-Zohra à la réception. Nous vous remercions pour ce beau partage et espérant vous recevoir de nouveau parmi nous très prochainement !

Meilleures salutations

Hratch Khatchanian

Directeur Général

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Safaa Jeddari7 months ago on Google
2/5
(Translated by Google) Beautiful imperial style but it seems a bit neglected to me. Too far from the city center …
(Translated by Google) Beautiful imperial style but it seems a bit neglected to me. Too far from the city center
(Original)
Style impérial beau mais il me semble un peu délaissé. Trop loin du centre ville
Response from the owner7 months ago

(Translated by Google) Dear Safaa Jeddari,

I'm sorry we didn't live up to your expectations.

We continue to work at our best to improve our services and facilities, I hope you can witness it in a future stay.

Cordially

Nicholas Gardier

Hotel Manager

(Original)

Cher Safaa Jeddari,

Je suis désolé que nous n'ayons pas été à la hauteur de vos attentes.

Nous continuons à travailler au mieux pour améliorer nos services et installations, j'espère que vous pourrez en être témoin dans un prochain séjour.

Cordialement

Nicolas Gardier

Hotel Manager

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Sabrina Stoop4 years ago on Google
1/5
(Translated by Google) Devinitif not a 5 star hotel.
- The willingness of the front desk was very poor. …
(Translated by Google) Devinitif not a 5 star hotel.
- The willingness of the front desk was very poor.
- We had several cockroaches in our hotel room. You didn't want to give us a change of room. It was only after a long discussion that we could switch.
- As good as almost always, we had no toilet paper and no towels. Despite multiple inquiries, we usually only received them 1-2 days later.
-The cleanliness was definitely not 5 stars like.
- In the last night the power went out 4 times. The last time we didn't notice it because we were already sleeping. As a result, our cell phones weren't charged and our alarm clocks didn't ring. We missed our flight and had to book an overpriced return flight.
Thank you Hotel du Golf
(Original)
Devinitif kein 5 Sterne Hotel.
- Die bereitschaft der Reception wahr sehr dürftig.
- In unserem Hotel Zimmer haten wir mehrere Kakalaken. Einen Zimmerwechsel wollten Sie uns nicht geben. Erst nach langen Diskutieren konnten wir wechseln.
- So gut wi fast immer hatten wir kein WC Papier und keine Handtücher. Trotz mehrfachem nachfragen erhielten wir dise meist erst 1-2 Tage später.
-Die Sauberkeit wahr auch definitive nicht 5 Sterne like.
- In umserer letzten nacht ist 4 mal der Strom ausgefallen beim letzten mal haben wir es nicht gemerkt weil wir schon am schlafen wahren. Daraus folgte das unsere Handys nicht geladen wurden und unsere Wecker nicht klingelten. Wir verpassten unseren Flug und musten einen überteuerten retour Flug buchen.
Danke Hotel du Golf
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Holga Bironivic4 years ago on Google
5/5
(Translated by Google) Excellent hotel, the service is impeccable. Caring and smiling staff. Calm and serenity. We have adored. …
(Translated by Google) Excellent hotel, the service is impeccable. Caring and smiling staff. Calm and serenity. We have adored.
(Original)
Excellent hôtel, le service y est impeccable. Un personnel aux petits soins et souriant. Calme et sérénité. Nous avons adoré.
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Omar Oudghiri2 years ago on Google
5/5
(Translated by Google) Excellent hotel, the staff do their job well and serve their customers. I highly recommend . …
(Translated by Google) Excellent hotel, the staff do their job well and serve their customers. I highly recommend .
(Original)
Excellent hôtel, le personnel fait son boulot correctement et au service des ses clients . Je recommande fortement .
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Majid “Double M” BNJa year ago on Google
5/5
(Translated by Google) Very beautiful place in the heart of the Palmeraie of Marrakech. Excellent value. Hearty and varied breakfast. Worth a detour for a cool weekend in the ocher city. …
(Translated by Google) Very beautiful place in the heart of the Palmeraie of Marrakech. Excellent value. Hearty and varied breakfast. Worth a detour for a cool weekend in the ocher city.
(Original)
Très bel endroit au cœur de la Palmeraie de Marrakech. Excellent rapport qualité-prix. Petit déjeuner copieux et varié. Vaut le détour pour un weekend à la cool dans la ville ocre.
Response from the ownera year ago

(Translated by Google) Dear Majid,

Thank you for this wonderful comment! It was a great pleasure for us to read that you were very satisfied with your stay with us. And we are also happy that you were able to enjoy the variety of our breakfast. This only encourages our desires to still give the best of ourselves. Thank you for your kindness and looking forward to welcoming you soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Cher Majid,

Nous vous remercions pour ce magnifique commentaire ! Ça nous a fait énormément plaisir de vous lire très satisfait de votre séjour parmi nous. Et sommes également heureux que vous ayez pu profiter de la variété de notre petit-déjeuner. Cela ne fait qu'encourager nos envies à donner encore le meilleur de nous même. Merci de votre gentillesse et au plaisir de vous recevoir bientôt.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Abdeljalil Rafouk2 years ago on Google
5/5
(Translated by Google) Luxurious hotel. Far from the city. Well attended by a high class clientele
Service at the height of events. Varied cuisine with mouthwatering menus …
(Translated by Google) Luxurious hotel. Far from the city. Well attended by a high class clientele
Service at the height of events. Varied cuisine with mouthwatering menus
Thank you to all those responsible.
(Original)
Hôtel de luxe. Bien loin de la ville. Bien fréquenté par une clientèle haute classe
Service à la hauteur des évènements. Cuisine variée avec des menus alléchants
Merci à l'ensemble des responsables.
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Manuel Palacios4 years ago on Google
4/5
(Translated by Google) The hotel is very cool, good facilities, the pool is very comfortable and the rooms are of real luxury. It is missing, since the accommodation is far from the city center, more offer to snack after hours. …
(Translated by Google) The hotel is very cool, good facilities, the pool is very comfortable and the rooms are of real luxury. It is missing, since the accommodation is far from the city center, more offer to snack after hours.
(Original)
El hotel es muy chulo, unas buenas instalaciones, la piscina es muy cómoda y las habitaciones son de auténtico lujo. Se echa en falta, ya que el alojamiento está alejado del centro urbano, más oferta para picar algo fuera de horas.
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Alain QUIROSa year ago on Google
5/5
(Translated by Google) Excellent hospitality and high level services for family vacations. Restaurant also at the top. …
(Translated by Google) Excellent hospitality and high level services for family vacations. Restaurant also at the top.
(Original)
Excellent accueil et des prestations de haut niveau pour ses vacances en famille. Restaurant également au top.
Response from the ownera year ago

(Translated by Google) Dear Alain,

We were happy to read your comment! And we are delighted that you were able to see our ability to organize seminars. We have a conference center equipped with the latest technologies and equipment and multifunctional spaces designed to host conventions, seminars, conferences, weddings and much more. It is a structure that makes us proud today!

We thank you for your kindness and hope to be able to welcome you during your next visits to Marrakech.

Cordial greetings,

Hratch KHATCHANIAN

general manager

(Original)

Cher Alain,

Ca nous a fait plaisir de lire votre commentaire ! Et nous sommes ravis que vous ayez pu constater nos capacités quant à l'organisation des séminaires. Nous avons un centre de conférences équipé des technologies et des équipements de pointe et des espaces multifonctionnels conçus pour accueillir des congrès, des séminaires, des conférences, des mariages et bien plus encore. C'est une structure qui fait notre fierté aujourd'hui !

Nous vous remercions pour votre gentillesse et espérons pouvoir vous accueillir lors de vos prochaines visites à Marrakech.

Cordiales Salutations,

Hratch KHATCHANIAN

General Manager

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Haris Malik11 months ago on Google
5/5
(Translated by Google) What a great welcome.
Thank you to you, the staff is particularly warm. …
(Translated by Google) What a great welcome.
Thank you to you, the staff is particularly warm.
Very happy
(Original)
Quel belle accueil.
Merci à vous, le staff est particulièrement chaleureux.
Très content
Trip typeCouple
Rooms5.0
Service4.0
Location4.0
Response from the owner11 months ago

(Translated by Google) Hello Mr Haris,

Thank you so much for those encouraging words!

Looking forward to welcoming you again soon!

Nicholas Gardier

Hotel Manager

(Original)

Bonjour Mr. Haris,

Merci beaucoup pour ces mots encourageants!

Au plaisir de vous accueillir à nouveau prochainement!

Nicolas Gardier

Hotel Manager

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Angelique Atif3 years ago on Google
2/5
(Translated by Google) The service is good but the facilities and rooms are degraded over the years (some wooden slats around the pool are not fixed, siphon wash basin clogged, shower unusable, toilet leak), damage ... …
(Translated by Google) The service is good but the facilities and rooms are degraded over the years (some wooden slats around the pool are not fixed, siphon wash basin clogged, shower unusable, toilet leak), damage ...
(Original)
Le service est bon mais les équipements et les chambres se dégradent au fil des ans (certaines lattes de bois autour de la piscine ne sont pas fixées, syphon lavabo bouché, douche inutilisable, fuite WC), dommage...
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kahina azrine5 years ago on Google
2/5
(Translated by Google) Welcomes pleasant. But not responding to the request for my reservation, is a change to be expected, After multiple reminders.
The staff are attentive but are not the warmest .. with regard to the …
(Translated by Google) Welcomes pleasant. But not responding to the request for my reservation, is a change to be expected, After multiple reminders.
The staff are attentive but are not the warmest .. with regard to the cleanliness of the establishment, it remains very correct, the maids are deployed throughout the day ..
the catering is not the most famous, he will have to review their menu, room service and the "swimming pool" restaurant.
A problem arose in the room I occupied, room 6152 .. there was THE PRESENCE OF COFARD IN THE BEDROOM (video in support). Me who follows allergic I find it intolerable, I was able to find one in my linen .. it had never happened to me in a hotel, and especially not in a 5 stars.
I have expressed the inconvenience that I suffered during these few days ... but I have no follow-up to that, I find it unacceptable!
(Original)
Accueille agréable. Mais ne répond pondant pas à la demande de ma réservation, est changement à du être à prévoir, Après de multiple relance.
Le personnel es à l'écoute mais n'est pas des plus chaleureux.. en ce qui concerne la propreté de l'établissement, cela reste très correct, les femme de chambre son déployer toute la journée..
la restauration n'est pas des plus fameuse, il devrai revoir leurs carte, du room service et du restaurant "piscine".
Un problème es survenue dans la chambre que j'occupais, la chambre 6152.. il y avais LA PRÉSENCE DE CAFARD DANS LA CHAMBRE.(video à l'appuie). Moi qui suit allergique je trouve ça intolérable, Jai pu en retrouver un dans mon linge.. cela ne m'était jamais arriver dans un hôtel, et surtout pas dans un 5etoiles.
Jai fais part du désagrément que jai subit pendant ces quelque jours... mais je n'es u aucune suite à ca, je trouve cela inadmissible !
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amine benjellouna year ago on Google
5/5
(Translated by Google) Excellent value. Very pleasant service, the manager is attentive, it is very pleasant. …
(Translated by Google) Excellent value. Very pleasant service, the manager is attentive, it is very pleasant.
(Original)
Excellent rapport qualité/prix. Service très agréable, le manager est à l’écoute, c’est très agréable.
Trip typeVacation · Family
Rooms4.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Mr. amine,

Thank you for this wonderful comment! We are delighted that you are satisfied with your stay with us and that our colleagues have made your stay an exceptional moment! Thank you for your praise for our Manager. he will certainly be happy to read this magnificent testimony. Looking forward to seeing you again with us very soon.

Best regards,

Hrach Khachanian

General director

(Original)

Cher M. amine,

Nous vous remercions pour ce merveilleux commentaire ! Nous sommes ravis que vous soyez satisfait de votre séjour parmi nous et que nos collègues ont su faire de votre séjour un moment d'exception ! Nous vous remercions de vos éloges en faveur de notre Manager. il sera certainement heureux de lire ce magnifique témoignage. Au plaisir de vous revoir parmi nous très bientôt.

Meilleures salutations,

Hratch Khatchanian

Directeur Général

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Heba Fouad3 years ago on Google
5/5
(Translated by Google) This hotel inside the Palm Resort has been built in modern style. The staff at the hotel welcome you with a smile and a smile that does not leave their faces. Within the resort is another Moroccan-style hotel, a large …
(Translated by Google) This hotel inside the Palm Resort has been built in modern style. The staff at the hotel welcome you with a smile and a smile that does not leave their faces. Within the resort is another Moroccan-style hotel, a large conference room, a children's play area and several restaurants
(Original)
هذا الفندق داخل منتجع النخيل وقد بني على الطراز الحديث.العاملون بالفندق يستقبلونك بالترحاب والابتسامة التي لا تفارق وجوههم. يوجد داخل المنتجع فندق آخر بني على الطراز المغربي كما يوجد قاعة كبيرة للمؤتمرات ومنطقة للعب الأطفال والعديد من المطاعم
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Driss Sinaceur2 years ago on Google
5/5
(Translated by Google) Welcoming staff. Very spacious room. Very comfortable and very large bed. Bathtub a bit cramped but bathroom well done. …
(Translated by Google) Welcoming staff. Very spacious room. Very comfortable and very large bed. Bathtub a bit cramped but bathroom well done.
(Original)
Personnel accueillant. Chambre très spacieuse. Lit très confortable et très grand. Baignoire un peu étriquée mais salle de bain bien faite.
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APA AGENCYa year ago on Google
5/5
(Translated by Google) Pleasant moment, My favorite hotel with my wife we ​​are always well received and welcomed by Samira. I really recommend it …
(Translated by Google) Pleasant moment, My favorite hotel with my wife we ​​are always well received and welcomed by Samira. I really recommend it
(Original)
Agréable moment , Mon hôtel préféré avec ma femme on est toujours bien reçu et bien accueilli par Samira. Je le conseil vraiment
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Customer,

Thank you for such a lovely comment! We are happy to read that Hotel du Golf Rotana is your favorite hotel in Marrakech! It is a source of pride for our teams who try to offer our guests a memorable experience.

It is also a joy to read that our colleague Samira was able to provide you with a warm and personalized welcome each time! We thank you for your kind words and hope to have the pleasure of welcoming you again among us.

Cordial greetings,

Hratch KHATCHANIAN

General manager

(Original)

Cher client,

Nous vous remercions pour ce commentaire si charmant ! Nous sommes heureux de lire que l'Hôtel du Golf Rotana est votre hôtel préféré à Marrakech ! C'est une fierté pour nos équipes qui essayent d'offrir à nos hôtes une expérience mémorable.

C'est une joie également de lire que notre collègue Samira ait su vous assurer à chaque fois un accueil chaleureux et personnalisé ! Nous vous remercions pour vos gentils mots et espérons avoir le plaisir de vous accueillir à nouveau parmi nous.

Cordiales salutations,

Hratch KHATCHANIAN

Directeur Général

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Kais Acherifi10 months ago on Google
5/5
(Translated by Google) Very good stays, very warm, a team at the top a big thank you to KARIMA …
(Translated by Google) Very good stays, very warm, a team at the top a big thank you to KARIMA
(Original)
Très bon séjours, très chaleureux, une équipe au top un grand merci à KARIMA
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner10 months ago

(Translated by Google) Dear Mr. Acherifi,

Thankyou very much for your comment.

Looking forward to welcoming you again!

Nicholas Gardier

Hotel Manager

(Original)

Cher Mr. Acherifi,

Merci beaucoup pour votre commentaire.

Au plaisir de vous accueillir à nouveau!

Nicolas Gardier

Hotel Manager

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Harivel Christophe9 months ago on Google
5/5
(Translated by Google) A competition over 2 days, ideal weather all the teams of Nicolas and Yohan taking care of us, what else. …
(Translated by Google) A competition over 2 days, ideal weather all the teams of Nicolas and Yohan taking care of us, what else.
(Original)
Une compétition sur 2 jours, temps idéal toutes les équipes de Nicolas et de Yohan aux petits soin pour nous, what else.
Trip typeFriends
Rooms4.0
Service4.0
Location4.0
Response from the owner6 months ago

(Translated by Google) Hello Mr Harivel,

Please accept my apologies for this late response to your comments on Google; this does not reflect Rotana standards.

Thank you for choosing Palmeraie Rotana Resort for your stay and competition. We are very encouraged by your comments and we will not fail to thank our teams for the improvements made to our hotel units and golf courses over the past year. I am very proud of the services provided by the teams of Nicolas and Yohan, I would like to thank them in particular.

Mr. Harivel, we hope to see you again at the Palmeraie Rotana Resort, in competition or not, for other memorable experiences.

Cordially,

Hrach Khachanian

General director

(Original)

Bonjour Monsieur Harivel,

Je vous prie de bien vouloir accepter mes excuses pour cette réponse tardive à vos commentaires sur Google ; ceci ne reflète pas les standards de Rotana.

Nous vous remercions d’avoir choisi Palmeraie Rotana Resort pour votre séjour et compétition. Nous sommes très encouragés par vos commentaires et nous ne manquerons pas de remercier nos équipes pour les améliorations apportées dans nos unités hôtelières et parcours de Golf durant cette dernière année. Je suis très fier des services assurés par les équipes de Nicolas et Yohan, je les remercierai tout particulièrement.

Monsieur Harivel, nous espérons vous revoir au Palmeraie Rotana Resort, en compétition ou pas, pour d’autres expériences mémorables.

Cordialement,

Hratch Khatchanian

Directeur Général

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Sanae zerouali omaria year ago on Google
5/5
(Translated by Google) Pleasant stay and very pleasant management and all the welcoming staff and very good atmosphere really family good luck. …
(Translated by Google) Pleasant stay and very pleasant management and all the welcoming staff and very good atmosphere really family good luck.
(Original)
Séjour agréable et très agréable direction et l'ensemble du personnel accueillant et très bonne ambiance vraiment familiale bonne chance.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Mrs Sanae,

It is with great satisfaction that we read your comments following your stay with us. The entire Hotel du Golf Rotana team was delighted to welcome you during these four days of joy, love and infinite pleasure. Also, we are proud of your comment regarding the friendliness and kindness of our colleagues. They were all happy to serve you! Thank you for this wonderful testimonial and we hope to see you again very soon.

Best regards,

Hratch KHATCHANIAN

general manager

(Original)

Chère Mme Sanae,

C'est avec grande satisfaction que nous lisons votre commentaire suite à votre séjour parmi nous. Toute l'équipe de l'Hôtel du Golf Rotana était ravie de vous accueillir pendant ces quatre jours de joie, d'amour et de plaisir infini. Aussi, nous sommes fiers quant à votre remarque par rapport à l'amabilité et la bienveillance de nos collègues. Ils étaient tous ravis de vous servir ! Merci pour ce témoignage magnifique et espérons vous revoir parmi nous très bientôt.

Meilleures salutations,

Hratch KHATCHANIAN

General Manager

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Amine Amine4 years ago on Google
4/5
(Translated by Google) Very good hotel. I had to change rooms because of the smell left by a former smoker. The nvl room had the smell of sewage. .. I imagine that my case is particular otherwise the hotel is impeccable. …
(Translated by Google) Very good hotel. I had to change rooms because of the smell left by a former smoker. The nvl room had the smell of sewage. .. I imagine that my case is particular otherwise the hotel is impeccable.
(Original)
Tres bon hotel. J'ai du changer de chambre à cause de l'odeur laissée par un ancien fumeur. La nvl chambre avait l'odeur des égouts. .. j'imagine que mon cas est particulier sinon l'hotel est impeccable.
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NAIMA KETTAB5 years ago on Google
4/5
(Translated by Google) Hotel very pretty, quiet, staff al list of the customer, apart from a few UNES! The outdoor complex nickel restaurant pools. Nice room we have them a room seen on the golf super ... free shuttle to the city center …
(Translated by Google) Hotel very pretty, quiet, staff al list of the customer, apart from a few UNES! The outdoor complex nickel restaurant pools. Nice room we have them a room seen on the golf super ... free shuttle to the city center almost all hours. Races with a taxi lambda must be 100dhs from the palm grove. Small flat spa and gym is located 600 meters away. Breakfast full nothing is missing !!! good stay at the hotel. My 4 is justified on some women of the staff who you quote and poorly polite who think they do not understand what they say 😂
(Original)
Hôtel tres jolie, calme , personnel a l ecoute du client, mise a part quelques UNES!le complexe exterieurs nickel restaurant les piscines.belle chambre nous avons eux une chambre vu sur le golf super... navette gratuite vers le centre ville presque que toutes les heures. Courses avec un taxi lambda faut compter 100dhs depuis la palmeraie. Petit bemol spa et salle de sport se trouve environs a 600 metres. Petit déjeuner complets il ne manque rien !!!bon séjour a l hôtel. Mon 4 se justifie sur certaines femmes du personnel qui vous devisage et mal polis qui pense qu ont ne comprends se qu elles disent 😂
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Francesco Gandolfi3 years ago on Google
4/5
(Translated by Google) Modern and elegant hotel, it pretends to be classy, ​​but, despite being a great hotel, it fails to achieve excellence …
(Translated by Google) Modern and elegant hotel, it pretends to be classy, ​​but, despite being a great hotel, it fails to achieve excellence
(Original)
Hotel moderno ed elegante, pretende di essere di classe, ma, pur essendo un ottimo hotel, non riesce a raggiungere l'eccellenza
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ouadnouni hind7 months ago on Google
5/5
(Translated by Google) I thank ibtissam, Samira, Fati and khadija for the excellent service …
(Translated by Google) I thank ibtissam, Samira, Fati and khadija for the excellent service
(Original)
Je remercie ibtissam, Samira , Fati et khadija pour l’excellent service
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

(Translated by Google) Dear Mrs Ouadnouni,

Thank you for your review and comment on the service of our colleagues

Cordially

Nicholas Gardier

Hotel Manager

(Original)

Chère Mme Ouadnouni,

Je vous remercies pour votre revue et commentaire sur le service de nos collègues

Cordialement

Nicolas Gardier

Hotel Manager

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Solange Vanrenterghem4 years ago on Google
5/5
(Translated by Google) A word of thanks to the whole team...also to those working behind the scenes. Everyone is important, but all the same especially a little word for the restaurant team: breakfast. and dinner...Mr Hicham! Certainly also …
(Translated by Google) A word of thanks to the whole team...also to those working behind the scenes. Everyone is important, but all the same especially a little word for the restaurant team: breakfast. and dinner...Mr Hicham! Certainly also for the exellent!! care of my room: Mrs. Maryam M. and Mrs. Fatima M..!
By your kindness and helpfulness, the warm atmosphere, the comfort of the hotel...it was a wonderfully pleasant stay. A haven of peace.
A big thank you with my good memories.
(Original)
Un mot de remerciement à toute l'équipe...aussi pour ceux qui travaillent dans les coulisses. Tout le monde est important, mais tout de même spécialement un petit mot pour l'équipe des restaurants : petit-dej. et dîner...Mr Hicham! Certainement aussi pour l'exellent!! soin de ma chambre: Mme Maryam M. et Mme Fatima M..!
Par vôtre gentilesse et serviabilité, l'ambiance chaleureuse, le confort de l'hôtel...c'était un séjour merveilleusement agréable. Un havre de paix.
Un grand merci avec mes bons souvenirs.
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Fatiha Khattabi3 years ago on Google
3/5
(Translated by Google) Hotel at the height of these five stars .. fantastic staff and welcome ... Take only breakfast because the dishes are mediocre, better to dine outside ... …
(Translated by Google) Hotel at the height of these five stars .. fantastic staff and welcome ... Take only breakfast because the dishes are mediocre, better to dine outside ...
(Original)
Hôtel a la hauteur de ces cinq étoiles .. personnel fantastique et acceuil ... Prendre que le petit déjeuner car les plats sont médiocres, mieux vaut dîner a l'extérieur ...
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christian de termes3 years ago on Google
2/5
(Translated by Google) Good welcome
Ok room
Be sure to check your bill at check out Moroccans love to add non-existent …
(Translated by Google) Good welcome
Ok room
Be sure to check your bill at check out Moroccans love to add non-existent supplements
Do not eat there .. the service is a disaster
Too much waiting.. they are quickly overwhelmed
(Original)
Bonne acceuil
Chambre correct
Bien verifier votre note au check out les marocains adorent vous rajouter des suppléments inexistants
Ne pas manger sur place ..le service est une catastrophe
Trop d attente..ils sont vite débordé
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Tazi Mehdi2 years ago on Google
4/5
(Translated by Google) VERY good Hotel but only for a short period the room service is the only defect due to its deplorable organization …
(Translated by Google) VERY good Hotel but only for a short period the room service is the only defect due to its deplorable organization
(Original)
TRÈS bon Hotel mais seulement pour une courte période le room service est le seul défaut de par son organisation déplorable
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Yasmina Akrab4 years ago on Google
5/5
(Translated by Google) I spent 2 days in this hotel, the room was organized, the reception was affordable. I enjoyed the time with Mstaiti hotel workers Amin Atik and Hafid and Aziz and Karima and Bibi …
(Translated by Google) I spent 2 days in this hotel, the room was organized, the reception was affordable. I enjoyed the time with Mstaiti hotel workers Amin Atik and Hafid and Aziz and Karima and Bibi
I hope to meet you next year Thank you for everything
(Original)
J'ai passé 2 jours dans cet hôtel, la chambre était organisée, la réception était abordable. J'ai apprécié le temps avec les travailleurs de l'hôtel Mstaiti Amin Atik et Hafid et Aziz et Karima et Bibi
J'espère te rencontrer l'année prochaine Merci pour tout
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Khalid GABBADa year ago on Google
5/5
(Translated by Google) We are amazed by the location and the quality of the services.
A very big thank you to Mr. Samir who welcomed us and Ms. Hasnaa. …
(Translated by Google) We are amazed by the location and the quality of the services.
A very big thank you to Mr. Samir who welcomed us and Ms. Hasnaa.
(Original)
Nous sommes émerveillés par le lieu et la qualité des prestations.
Un très grand merci à M. Samir qui nous a accueilli et Mme Hasnaa.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Mr. GABBAD,

We are delighted to note your wonder at the quality of our services and services. we thank you for your kind words towards our teams, we will share this with them and hope to have the pleasure of welcoming you among us very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Cher M. GABBAD,

Nous sommes ravis de constater votre émerveillement quant à la qualité de nos services et prestations. nous vous remercions pour vos gentils mots à l'égard de nos équipes, nous partagerons cela avec eux et espérons avoir le plaisir de vous recevoir parmi nous très bientôt.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Abdellah Garmali4 years ago on Google
5/5
(Translated by Google) This 5-star hotel offers a selection of leisure activities, with qualified staff, a large fitness center and an indoor pool, and another outdoor with a spa bath. Its spacious rooms have a private bathroom and a …
(Translated by Google) This 5-star hotel offers a selection of leisure activities, with qualified staff, a large fitness center and an indoor pool, and another outdoor with a spa bath. Its spacious rooms have a private bathroom and a balcony overlooking the garden.
All air-conditioned rooms at Hotel Du Golf Marrakech feature free Wi-Fi and 24-hour room service. They are equipped with a flat-screen TV and a closet.
A continental breakfast is served daily. For dinner, there are 2 restaurants offering Moroccan and international cuisine. There is a snack bar by the pool and guests can enjoy a drink in the lounge bar.
A free kids' club is a 3-minute walk from the hotel. Guests also have paid access to a 27-hole golf course. A 5,000 m² spa with a hammam and various beauty treatments is available at the resort for an extra charge.
The Hotel Du Golf Marrakech is located in the Palmeraie complex, 8 km northeast of downtown Marrakech and 12 km from the city airport. It offers a business center with private limousine service.
(Original)
Cet hôtel 5 étoiles propose une sélection d'activités de loisirs, avec un personnel qualifié, un grand centre de remise en forme et une piscine intérieure et une autre extérieure avec une baignoire spa. Ses chambres spacieuses sont dotées d'une salle de bains privative et d'un balcon donnant sur le jardin.
Toutes les chambres climatisées de l'Hôtel Du Golf Marrakech bénéficient d'une connexion Wi-Fi gratuite et d'un service d'étage assuré 24h/24. Elles sont équipées d'une télévision à écran plat et d'un placard.
Un petit-déjeuner continental vous est servi tous les jours. Pour le dîner, vous aurez le choix entre 2 restaurants proposant une cuisine marocaine et internationale. Vous trouverez un snack-bar au bord de la piscine et vous pourrez siroter une boisson au bar-salon.
Un club gratuit pour enfants est accessible à 3 minutes à pied de l'hôtel. Vous bénéficierez également d'un accès payant à un parcours de golf à 27 trous. Un spa de 5 000 m² proposant un hammam et différents soins de beauté est d'autre part disponible au sein du complexe, moyennant des frais supplémentaires.
L'Hôtel Du Golf Marrakech est situé dans le complexe de la Palmeraie, à 8 km au nord-est du centre-ville de Marrakech et à 12 km de l'aéroport de la ville. Il met à votre disposition un centre d'affaires avec un service de limousine privé.
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Bourguignon Raphaël4 years ago on Google
5/5
(Translated by Google) Very good hotel. And the staff are helpful and charming.
(Original) …
(Translated by Google) Very good hotel. And the staff are helpful and charming.
(Original)
Très bon hôtel. Et le personnel est serviable et charmant.
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Yanis Tronnebatia year ago on Google
5/5
(Translated by Google) Extremely pleasant and welcoming hotel and staff.
(Original) …
(Translated by Google) Extremely pleasant and welcoming hotel and staff.
(Original)
Hôtel et personnels extrêmement agréable et acceuillant.
Response from the ownera year ago

(Translated by Google) Dear Mr. Yanis,

Thank you for your kind words that go straight to the heart! It was a pleasure to welcome you to the Hotel du Golf Rotana and we are delighted that you are satisfied with your experience.

Thank you for your trust and we hope to have the pleasure of welcoming you among us very soon.

Best regards,

Hratch KHATCHANIAN

general manager

(Original)

Cher M. Yanis,

Nous vous remercions vos aimables paroles qui vont droit au cœur ! Ce fut un plaisir de vous accueillir à l'hôtel du Golf Rotana et nous sommes ravis que vous soyez satisfait de votre expérience.

Merci de votre confiance et espérons avoir le plaisir de vous recevoir parmi nous très bientôt.

Meilleures salutations,

Hratch KHATCHANIAN

General Manager

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Mohammad Abusoud5 years ago on Google
5/5
(Translated by Google) A respectable hotel at a reasonable price, the rooms are spacious, clean, and with beautiful views, and I think all rooms have a balcony except for the ground floor …
(Translated by Google) A respectable hotel at a reasonable price, the rooms are spacious, clean, and with beautiful views, and I think all rooms have a balcony except for the ground floor
(Original)
فندق محترم وسعره معقول والغرف واسعة ونظيفة واطلالات جميلة واعتقد ان كل الغرف بها شرفة باستثناء الطابق الارضي
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didi Kech2 months ago on Google
5/5
(Translated by Google) very nice
(Original)
جميل جيدا
Rooms5.0
Service5.0
Location5.0
Souad Boukhriss2 years ago on Google
4/5
(Translated by Google) Beautiful hotel, wonderful terrace, cafe around the pool and professional service. But the lack of tourists hurts the heart because of the pandemic. …
(Translated by Google) Beautiful hotel, wonderful terrace, cafe around the pool and professional service. But the lack of tourists hurts the heart because of the pandemic.
(Original)
Bel hôtel, terrasse, café autour de la piscine magnifiques et service professionnel. Mais le manque de touristes fait mal au cœur à cause de la pandémie.
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Noujoud Mouhajir3 years ago on Google
5/5
(Translated by Google) Comfortable room, friendly staff, smiling and very responsive. Good breakfast. A hotel that I recommend …
(Translated by Google) Comfortable room, friendly staff, smiling and very responsive. Good breakfast. A hotel that I recommend
(Original)
Chambre confortable, personnel accueillant, souriant et très réactif. Bon petit déjeuner. Un hôtel que je conseille
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Abdelhak BOUJNAH4 years ago on Google
3/5
(Translated by Google) Low flow of hot water. Unpleasant smell in the room.
More carpet in the rooms.
The three stars are for engaged and friendly staff. …
(Translated by Google) Low flow of hot water. Unpleasant smell in the room.
More carpet in the rooms.
The three stars are for engaged and friendly staff.
(Original)
Faible débit d'eau chaude. Odeur désagréable dans la chambre.
Encore de la moquette dans les chambres.
Les trois étoiles sont pour le personnel engagé et aimble.
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EL Houssaine Bouzkraoui4 years ago on Google
3/5
(Translated by Google) Hearty breakfast, room with sound insulation that leaves something to be desired with strange noises all night long, beautiful swimming pool, welcoming staff …
(Translated by Google) Hearty breakfast, room with sound insulation that leaves something to be desired with strange noises all night long, beautiful swimming pool, welcoming staff
(Original)
Petite déjeuner copieux, chambre avec isolation sonore qui laisse à désirer avec des bruits bizarres toute la nuit, belle piscine, personnel accueillant
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salwa elalamia year ago on Google
4/5
(Translated by Google) Nice hotel, good service, breakfast not up to 5 stars
(Original) …
(Translated by Google) Nice hotel, good service, breakfast not up to 5 stars
(Original)
Bel hôtel, bon service, petit déjeuné pas a la hauteur d'un 5 étoiles
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Khalid El Fellahi3 years ago on Google
3/5
(Translated by Google) I visited this hotel 3 years ago and it was great, i think regeneration works have to take place to make it worthy of 5 stars …
(Translated by Google) I visited this hotel 3 years ago and it was great, i think regeneration works have to take place to make it worthy of 5 stars
(Original)
J'ai visité cet hôtel ça fait 3 ans et il était formidable, je pense que des travaux de régénération doivent avoir lieu pr le rendre méritant de 5 étoiles
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Amine Kabbab2 years ago on Google
5/5
(Translated by Google) A beautiful hotel with modern design
A professional and caring team
A beautiful discovery …
(Translated by Google) A beautiful hotel with modern design
A professional and caring team
A beautiful discovery
We will come back with pleasure
To recommend
(Original)
Un bel hôtel au design moderne
Une équipe professionnelle & au petit soin
Une belle decouverte
Nous reviendrons avec plaisir
A recommander
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
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Si Mohamed KHALIDa year ago on Google
4/5
(Translated by Google) Great hotel very friendly staff
I thank
- Mr Oualid Director of development …
(Translated by Google) Great hotel very friendly staff
I thank
- Mr Oualid Director of development
- Mr Kamal Home Manager
(Original)
Super hôtel personnel très sympa
Je remercie
- Mr Oualid Directeur de développement
- Mr Kamal Responsable Acceuil
Response from the ownera year ago

(Translated by Google) Dear if Mohamed,

Thank you for your lovely comment! We are delighted to read that you enjoyed your stay and that you found our colleagues very friendly. They will be very happy when they read your testimonial. We thank you for your kind words towards Mr. Oualid and Mr. Kamal. We will share this with them and hope to be able to welcome you again very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Cher si Mohamed,

Nous vous remercions pour votre commentaire très charmant ! Nous sommes ravis de lire que vous ayez aimé votre séjour et que vous ayez trouvé nos collègues très sympas. Ils seront très heureux en leur lisant votre témoignage. Nous vous remercions pour vos gentils mots à l'égard de M. Oualid et M. Kamal. Nous partagerons cela avec eux et espérons pouvoir vous accueillir à nouveau très prochainement.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Christian LAMBERLINa year ago on Google
4/5
(Translated by Google) Staff at your disposal at the slightest request
A great calm appreciable for a day of work
Special thanks to Samir for the welcome …
(Translated by Google) Staff at your disposal at the slightest request
A great calm appreciable for a day of work
Special thanks to Samir for the welcome
(Original)
Personnel à votre disposition a la moindre demande
Un grand calme appréciable auprès une journée de travail
Merci particulièrement à Samir de l accueil
Trip typeBusiness · Couple
Rooms5.0
Service5.0
Location4.0
Response from the ownera year ago

(Translated by Google) Dear Christian,

Thank you for this wonderful comment! We were happy to welcome you among us and we are delighted that your stay was calm and peaceful. We are also delighted to read that you particularly appreciated the welcome extended to you by our colleague Samir. Thank you for your kindness and we hope to see you again at the Hotel du Golf Rotana very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Cher Christian,

Nous vous remercions pour ce magnifique commentaire ! Nous étions heureux de vous recevoir parmi nous et nous somme ravis que votre séjour fut calme et paisible. Nous sommes également ravis de lire que vous ayez apprécié particulièrement l'accueil qui vous a été fait par notre collègue Samir. Merci pour votre gentillesse et nous espérons vous revoir à l'Hôtel du Golf Rotana très prochainement.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Amal Sellamea year ago on Google
5/5
(Translated by Google) Excellent hotel personal service I recommend 1000%
(Original) …
(Translated by Google) Excellent hotel personal service I recommend 1000%
(Original)
Excellent hôtel service personnel je recommande à 1000%
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Romain VAQUETTE4 years ago on Google
4/5
(Translated by Google) Very nice hotel, comfortable room, spacious and well equipped
Two very pleasant pool areas …
(Translated by Google) Very nice hotel, comfortable room, spacious and well equipped
Two very pleasant pool areas
A bit far from Marrakech, but by taxi it's quickly done ...
(Original)
Hôtel très sympa, chambre confortable spacieuse et bien équipée
Deux espaces piscine très agréable
Un peu loin de Marrakech mais en taxi c’est vite fait...
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Willy Macquoy3 weeks ago on Google
4/5
(Translated by Google) Nice environment.
(Original)
Leuke omgeving.
Rooms5.0
Service5.0
Location4.0
anas tazi3 years ago on Google
4/5
(Translated by Google) Thank you for your request, I had a good stay in this hotel, rooms, kitchen and warm welcome, good ingredients for a pleasant stay in Marrakech …
(Translated by Google) Thank you for your request, I had a good stay in this hotel, rooms, kitchen and warm welcome, good ingredients for a pleasant stay in Marrakech
(Original)
Merci pour votre demande, j'ai passé un bon séjour dans cet hôtel, chambres, cuisine et accueil chaleureux, de bons ingrédients pour passer un séjour agréable à Marrakech
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Bertrand Fontaine4 years ago on Google
3/5
(Translated by Google) Beautiful establishment very nice rooms ..but a service not up to this type of establishment: disappointed …
(Translated by Google) Beautiful establishment very nice rooms ..but a service not up to this type of establishment: disappointed
(Original)
Magnifique établissement très jolies chambres ..mais un service pas à la hauteur de ce type d établissement : déçus
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nadia bou3 years ago on Google
5/5
(Translated by Google) superb hotel, the staff is very caring, the breakfast is great, ideal for families …
(Translated by Google) superb hotel, the staff is very caring, the breakfast is great, ideal for families
(Original)
superbe hôtel , le personnel est au petit soins, le petit déjeuner copieux , idéal pour les familles
Trip typeVacation · Family
Rooms4.0
Service5.0
Location5.0
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Salima Eddihi2 years ago on Google
5/5
(Translated by Google) Hassan Eddihi
Salima kaddouri
We stayed two nights …
(Translated by Google) Hassan Eddihi
Salima kaddouri
We stayed two nights
Good welcome from youssef manager restaurant zest and his team
A big thank you for the whole team
Will come back as soon as possible
(Original)
Hassan Eddihi
Salima kaddouri
On a logè deux nuitèes
Bon acceuil de la part de youssef manager restaurant zest et son èquipe
Un grand merci pour toute l'èquipe
Reviendrons le plutot possible
Rooms5.0
Service5.0
Location5.0
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Hilário Dionísio Peixeiro3 years ago on Google
4/5
(Translated by Google) A hotel with this quality category of services should not allow smoking in the common areas covered. Incomprehensible. …
(Translated by Google) A hotel with this quality category of services should not allow smoking in the common areas covered. Incomprehensible.
(Original)
Um hotel com esta categoria qualidade de serviços não deveria permitir fumar nas áreas comuns cobertas. Incompreensível.
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Mounir Touhami4 years ago on Google
1/5
(Translated by Google) AVOID THIS 5 STAR COCONUT: VERY INCOMPETENT RECEPTIONISTS AND VERY DIRTY BASIN.
A PUBLIC POOL WHAT? !!! At this price you will find much better than this 2 star …
(Translated by Google) AVOID THIS 5 STAR COCONUT: VERY INCOMPETENT RECEPTIONISTS AND VERY DIRTY BASIN.
A PUBLIC POOL WHAT? !!! At this price you will find much better than this 2 star hotel in the middle of nowhere, far from everything and these poorly trained and very unfriendly staff.
(Original)
EVITER CE 5 étoiles A LA NOIX DE COCO : RECEPTIONNISTES TRES iINCOMPETENTS ET BASSIN TRES SALE .
UNE PISCNE PUBLIQUE QUOI ?!!! A ce prix , vous trouverez beaucoup mieux que ce 2 étoiles au milieu de nulle part , loin de tout et ce personnel mal formé et très antipathique .
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denis-pol depiesse5 years ago on Google
4/5
(Translated by Google) Nice facilities. Small heated pool. Largest unheated pool. Access to the spa and fitness center as well as the hotel's indoor swimming pool in the neighboring palm grove. …
(Translated by Google) Nice facilities. Small heated pool. Largest unheated pool. Access to the spa and fitness center as well as the hotel's indoor swimming pool in the neighboring palm grove.
(Original)
Belles installations. Petite piscine chauffée. Plus grande piscine non chauffée. Accès au spa et fitness ainsi que piscine couverte de l'hôtel de la palmeraie voisin.
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Mouns Id3 years ago on Google
5/5
(Translated by Google) Very good hotel no complaints with family or friends is perfect …
(Translated by Google) Very good hotel no complaints with family or friends is perfect
(Original)
Très bon hôtel rien à redire en famille ou entre amis c'est parfait
Response from the owner3 years ago

(Translated by Google) Dear Mounia,

Thank you for taking the time to write this lovely review.

We would be delighted to welcome you again at the Hôtel du Golf.

Cordially,

(Original)

Chère Mounia,

Nous vous remercions pour le temps consacré à rédiger cet adorable commentaire.

Nous serions ravis de vous accueillir de nouveau à l'Hôtel du Golf.

Cordialement,

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El Afrit ep Hamouda Sonia4 years ago on Google
4/5
(Translated by Google) Excellent hotel with active and friendly staff and good Moroccan food of our own …
(Translated by Google) Excellent hotel with active and friendly staff and good Moroccan food of our own
(Original)
Excellent hôtel avec des personnels actif et chaleureux et la bonne bouffe marocaine de us propre
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Gabriel games vlogs4 years ago on Google
1/5
(Translated by Google) This hotel is not worth the price. The indoor pool and the spa are 10 minutes walk, the breakfast is mediocre and the location is far away. Not worth it! …
(Translated by Google) This hotel is not worth the price. The indoor pool and the spa are 10 minutes walk, the breakfast is mediocre and the location is far away. Not worth it!
(Original)
Αυτό το ξενοδοχείο δεν αξίζει την τιμή του.Η εσωτερική πισίνα και το spa είναι 10 λεπτά με τα πόδια,το πρωινό είναι μέτριο και η τοποθεσία είναι μακριά από όλα.Δεν αξίζει!
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Nanou B4 years ago on Google
1/5
(Translated by Google) My friend is stealing these things. Following our calls to recover what was stolen we were insulted by the switchboard operator. Pay attention to your business and branded clothes! …
(Translated by Google) My friend is stealing these things. Following our calls to recover what was stolen we were insulted by the switchboard operator. Pay attention to your business and branded clothes!
(Original)
Mon ami c'est fait voler ces affaires. Suite à nos appels pour récupérer ce qui a été volé nous nous sommes fait insulter par la standardiste. Faite attention à vos affaires et vêtements de marque!
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kaoutar johria year ago on Google
5/5
(Translated by Google) A real 5 star, luxurious, warm welcome, top restaurant
(Original) …
(Translated by Google) A real 5 star, luxurious, warm welcome, top restaurant
(Original)
Un vrai 5 étoiles, luxueux, bel accueil, restaurant top
Response from the ownera year ago

(Translated by Google) Dear Kaoutar,

We thank you for these beautiful words that go straight to the heart. It was a pleasure to receive you at the Hotel du Golf Rotana and we are happy to learn that you were completely satisfied with your stay and that the welcome and our various restaurants lived up to your expectations. Thank you for this very motivating share and we hope to see you back with us soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Chère Kaoutar,

Nous vous remercions pour ces beaux mots qui vont droit au cœur. C'était un plaisir de vous recevoir à l'Hôtel du Golf Rotana et sommes heureux d'apprendre que vous étiez totalement satisfaite de votre séjour et que l'accueil et nos différents restaurants aient été à la hauteur de vos attentes. Merci pour ce partage très motivant et espérons vous revoir parmi nous dans pas longtemps.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Eric PASCAL11 months ago on Google
5/5
(Translated by Google) Very nice hotel, very good service, thank you
(Original) …
(Translated by Google) Very nice hotel, very good service, thank you
(Original)
Hôtel très agréable, très bon service, merci
Response from the owner11 months ago

(Translated by Google) Dear Mr Pascal,

Thank you for your comment!

We hope to see you soon!

Hrach Khachanian

general manager

(Original)

Cher M. Pascal,

Merci pour votre commentaire!

Nous espérons vous revoir bientôt!

Hratch Khatchanian

General Manager

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Myriam B.2 years ago on Google
2/5
(Translated by Google) The golf course is of poor quality. Increased prices, it's not worth it. OK hotel …
(Translated by Google) The golf course is of poor quality. Increased prices, it's not worth it. OK hotel
(Original)
Le parcours de golf est de mauvaise qualité. Prix augmentés, ça ne le vaut pas. Hôtel correct
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BERNARD CADIOU5 months ago on Google
5/5
(Translated by Google) Staff very attentive
(Original)
Personnel très à l écoute
Rooms5.0
Service5.0
Location5.0
Dr Arif Momo2 years ago on Google
5/5
(Translated by Google) I can't find the words to describe this more than perfect adventure.
Many thanks to the entire management team …
(Translated by Google) I can't find the words to describe this more than perfect adventure.
Many thanks to the entire management team
(Original)
Je ne trouve pas les mots pour décrire cette aventure plus que parfaite
Grand merci à toute l'équipe managériale
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
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alain T3 years ago on Google
4/5
(Translated by Google) Nice hotel, excellent value for money, modern and pleasant room …
(Translated by Google) Nice hotel, excellent value for money, modern and pleasant room
(Original)
Bel hôtel , excellent rapport qualité prix, chambre moderne et agreable
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Kifah Ali3 years ago on Google
5/5
(Translated by Google) Located in the most expensive area of ​​Marrakesh, the hotel is very sophisticated and the service is excellent and fit for relaxation …
(Translated by Google) Located in the most expensive area of ​​Marrakesh, the hotel is very sophisticated and the service is excellent and fit for relaxation
(Original)
يقع في اغلى منطقه في مراكش فندق جدا راقي والخدمه فيه ممتازه يصلح للاسترخاء
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BY Le Guide9 months ago on Google
4/5
(Translated by Google) Friendly staff, clean rooms
(Original) …
(Translated by Google) Friendly staff, clean rooms
(Original)
Personnel accueillant, chambres propres
Response from the owner6 months ago

(Translated by Google) Hello Mr Guide,

Please accept my apologies for the delay in responding to your comments on Google; this does not reflect Rotana standards.

Thank you for your stay at Hotel du Golf Rotana and for sharing your feelings on the web. We are glad the staff were friendly and the rooms clean.

Mr. Guide, we hope to welcome you again at the Palmeraie Rotana Resort and provide you with more memorable experiences. I remain attentive to your needs and I will be delighted to prepare your next stay with you.

Cordially,

Hrach Khachanian

General director

(Original)

Bonjour Monsieur Le Guide,

Je vous prie de bien vouloir accepter mes excuses pour le retard de ma réponse à vos commentaires sur Google ; ceci ne reflète pas les standards de Rotana.

Nous vous remercions pour votre séjour à l’Hotel du Golf Rotana et d’avoir partagé vos sentiments sur le Web. Nous sommes content que le personnel est été chaleureux et les chambres propres.

Monsieur Le Guide, nous espérons vous accueillir encore au Palmeraie Rotana Resort et vous faire vivre des expériences plus mémorables. Je reste à l’écoute de vos besoins et je serai ravi de préparer avec vous votre prochain séjour.

Cordialement,

Hratch Khatchanian

Directeur Général

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Amina Talbia year ago on Google
5/5
(Translated by Google) A big thank you to Mr Youssef restaurant manager Zeste for his welcome and his service 👍 …
(Translated by Google) A big thank you to Mr Youssef restaurant manager Zeste for his welcome and his service 👍
(Original)
Un grand merci à Mr Youssef manager restaurant zeste pour son accueil et son service 👍
Trip typeVacation
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Nadia Maruania year ago on Google
4/5
(Translated by Google) Only tested the restaurant, pleasant surroundings, simple and good food. …
(Translated by Google) Only tested the restaurant, pleasant surroundings, simple and good food.
(Original)
Testé uniquement le restaurant, cadre agréable, nourriture simple et bonne.
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Cedric Fernandez2 years ago on Google
4/5
(Translated by Google) Very nice hotel although a bit dated in places ...
(Original) …
(Translated by Google) Very nice hotel although a bit dated in places ...
(Original)
Tres bel hôtel même si un peu vieillot par endroits...
Trip typeBusiness
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Amir Dziri5 years ago on Google
3/5
(Translated by Google) Paying 220 euros more for a second room on the pretext that an unmarried couple cannot stay in the same room is absurd! …
(Translated by Google) Paying 220 euros more for a second room on the pretext that an unmarried couple cannot stay in the same room is absurd!
(Original)
Payer 220 euros de plus pour une seconde chambre sous prétexte qu'un couple non marié ne peut rester dans la même chambre est absurde !
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Adnan Tarraf4 years ago on Google
4/5
(Translated by Google) Very nice hotel .. But my God .. the staff is 1 other story …
(Translated by Google) Very nice hotel .. But my God .. the staff is 1 other story
(Original)
Très bel hôtel.. Mais Mon Dieu .. le personnel c'est 1 autre histoire
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Alis Barbaro4 years ago on Google
1/5
(Translated by Google) 3 days in a 5-star hotel to have a hairdryer. Asked at least 5 times. Embarrassing …
(Translated by Google) 3 days in a 5-star hotel to have a hairdryer. Asked at least 5 times. Embarrassing
(Original)
3 giorni in un hotel a 5 stelle per avere un phon. Chiesto almeno 5 volte. Imbarazzante
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Mohammed Hadrami4 years ago on Google
4/5
(Translated by Google) The service is always on top. The hotel is a bit degraded as even …
(Translated by Google) The service is always on top. The hotel is a bit degraded as even
(Original)
Le service est toujours au top. L'hôtel s'est un peu dégrader comme même
Response from the owner4 years ago

(Translated by Google) Dear Mohammad,

Thank you for taking the time to share your opinion following your stay at the Hotel Du Golf.

We are very happy to learn that the service of our structure gave you complete satisfaction.

Looking forward to welcoming you again among us.

(Original)

Cher Mohammed,

Nous vous remercions d’avoir pris le temps de faire part de votre avis suite à votre séjour à l’Hôtel Du Golf.

Nous sommes très heureux d’apprendre que le service de notre structure vous a donné entière satisfaction.

Au plaisir de vous accueillir de nouveau parmi nous.

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Jamel Dine3 years ago on Google
3/5
(Translated by Google) Comfortable hotel but losing its quality from year to year. …
(Translated by Google) Comfortable hotel but losing its quality from year to year.
(Original)
Hôtel confortable mais qui perd de sa qualité d'année en année.
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Claudia Maqueda6 years ago on Google
5/5
(Translated by Google) Pure Design Very comfortable and attractive. Very amble staff Bad services for bad organization, for the staff that is very attentive. …
(Translated by Google) Pure Design Very comfortable and attractive. Very amble staff Bad services for bad organization, for the staff that is very attentive.
(Original)
Puro Diseño Muy confortable y atractivo. Personal muy amble. Malos servicios por mala organización, por el personal que es muy atento.
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Mourad Ben Mouroua year ago on Google
5/5
(Translated by Google) Magnificent quiet hotel
Personal at the top …
(Translated by Google) Magnificent quiet hotel
Personal at the top
(Original)
Magnifique hôtel au calme
Personnelle au top
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Read less
imane ayouch6 years ago on Google
5/5
(Translated by Google) It is beautiful I advise you to go especially in rooms 6138 and 6140 …
(Translated by Google) It is beautiful I advise you to go especially in rooms 6138 and 6140
(Original)
S'est magnifique je vous conseille d'y aller surtout dans les chambres 6138 et 6140
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Meryem Saphirac5 years ago on Google
3/5
(Translated by Google) Very nice hotel but they charged us 2 rooms for a stupid reason. …
(Translated by Google) Very nice hotel but they charged us 2 rooms for a stupid reason.
(Original)
Hôtel très sympa mais ils nous ont fait payer 2 chambres pour une raison stupide.
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Read less
ettaib wadia3 years ago on Google
5/5
(Translated by Google) Great quiet hotel and good quality of service
(Original) …
(Translated by Google) Great quiet hotel and good quality of service
(Original)
Super hôtel calme et bon qualité de service
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TARGA MARBREa month ago on Google
5/5
(Translated by Google) Good service
(Original)
Bon service
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Calers Katty3 years ago on Google
5/5
(Translated by Google) Beautiful hotel, the staff is very caring.
(Original) …
(Translated by Google) Beautiful hotel, the staff is very caring.
(Original)
Hotel magnifique, le personnel est au petit soin.
Response from the owner3 years ago

(Translated by Google) Dear Katty,

We are delighted that you had an excellent stay in our hotel and thank you for leaving such a nice comment.

We would be delighted to welcome you for a future stay.

Good for you,

(Original)

Chère Katty,

Nous sommes ravis que vous ayez passé un excellent séjour dans notre établissement et vous remercions d'avoir laissé ce si sympathique commentaire.

Nous serions ravis de vous accueillir pour un prochain séjour.

Bien à vous,

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mouad mouad2 years ago on Google
5/5
(Translated by Google) Very good place for relaxation and comfort.. quality services.. …
(Translated by Google) Very good place for relaxation and comfort.. quality services..
(Original)
Très bon endroit de détente et de confort.. services de qualité..
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Taoufik Rawi4 years ago on Google
4/5
(Translated by Google) Excellent rooms; good breakfast, spacious and quiet environment. …
(Translated by Google) Excellent rooms; good breakfast, spacious and quiet environment.
(Original)
Excellentes chambres; bon petit-dejeuner, environnemenr spacieux et calme.
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Kalam Hajar2 years ago on Google
5/5
(Translated by Google) Phew a good service and surtt youssef manager zest nothing to say helpful 🙏🍴❤️ …
(Translated by Google) Phew a good service and surtt youssef manager zest nothing to say helpful 🙏🍴❤️
(Original)
Sejour de oufff un bon service et surtt youssef manager zest rien a dire serviable 🙏🍴❤️
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Read more
Read less
Farid Senhaji4 years ago on Google
4/5
(Translated by Google) Very nice hotel. An excellent breakfast.
(Original) …
(Translated by Google) Very nice hotel. An excellent breakfast.
(Original)
Très bel hôtel. Un excellent petit déjeuner.
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Tarik Fettah PHOTOMATIX10 months ago on Google
5/5
(Translated by Google) Beautiful places to organize events
(Original) …
(Translated by Google) Beautiful places to organize events
(Original)
Magnifique lieux pour organiser des évènements
Response from the owner10 months ago

(Translated by Google) Dear Tariq,

Thank you for the comment!

We are ready for all types of events!

Nicholas Gardier

Hotel Manager

(Original)

Cher Tarik,

Merci pour ce commentaire!

Nous sommes près pour tout type d'événements!

Nicolas Gardier

Hotel Manager

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el mehdi saadi3 years ago on Google
4/5
(Translated by Google) Extremely relaxed in July, impeccable service ... small flat on the food …
(Translated by Google) Extremely relaxed in July, impeccable service ... small flat on the food
(Original)
Extrêmement relax en juillet, service impec...petit petit bémol sur la bouffe
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J Rivera3 years ago on Google
5/5
(Translated by Google) Excellent atmosphere, location, extraordinary rooms and with all the services …
(Translated by Google) Excellent atmosphere, location, extraordinary rooms and with all the services
(Original)
Excelente ambiente, ubicación, habitaciones extraordinarias y con todos los servicios
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S La year ago on Google
4/5
(Translated by Google) I liked the service minus the food.
(Original) …
(Translated by Google) I liked the service minus the food.
(Original)
J'ai bien-aimé le service, moins la nourriture.
Response from the ownera year ago

(Translated by Google) Dear Sara,

Thank you for sharing the experience of staying at the Golf Hotel Rotana. First we learned with great satisfaction feedback about the quality of service. This reassures us enormously.

We are also sorry that the food was not to your taste! We would be grateful if we specify the points that could be lacking at this level. We were able to correct and adapt pal evil things émissent following remarks by our customers on the comments.

Thank you for the constructive feedback and hope to see you with us again so that you feel the improvements that will be made.

Best regards,

Hrach Khatchanian

general manager

(Original)

Chère Sara,

Nous vous remercions d'avoir partagé l'expérience de votre séjour à l'Hôtel du Golf Rotana. D'abord nous avons appris avec beaucoup de satisfaction vos remarques quant à la qualité de service. Cela nous rassure énormément.

Nous sommes par ailleurs désolés que la nourriture n'était pas à votre goût ! Nous vous serions reconnaissants de bien vouloir nous préciser les points ayant pu faire défaut à ce niveau-là. Nous avons pu corriger et adapter pal mal de choses suite à des remarques émissent par nos clients sur les commentaires.

Merci pour ce retour constructif et espérons vous revoir à nouveau parmi nous afin que vous ressentiez les améliorations qui seront faites.

Meilleures salutations,

Hratch Khatchanian

General Manager

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Luigi Jacona4 years ago on Google
5/5
(Translated by Google) Excellent hotel fine dining very friendly staff
(Original) …
(Translated by Google) Excellent hotel fine dining very friendly staff
(Original)
Ottimo hotel cucina raffinata personale molto cortese
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Kevin Pellisson4 years ago on Google
2/5
(Translated by Google) Very pretty structure
Pool not heated
Big management problem for food …
(Translated by Google) Very pretty structure
Pool not heated
Big management problem for food
(Original)
Structure très jolie
Piscine pas chauffé
Gros problème de gestion pour la nourriture
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Read less
HÜGEL KELLER4 years ago on Google
5/5
(Translated by Google) The Best Hotel in Marrakech!
Thanks Samira, you're the best!
Herbert and Dalila. …
(Translated by Google) The Best Hotel in Marrakech!
Thanks Samira, you're the best!
Herbert and Dalila.
(Original)
Il Miglior Hotel di Marrakech!
Grazie Samira, sei la migliore!
Herbert e Dalila.
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Y F. R.5 years ago on Google
4/5
(Translated by Google) Superb Hotel! Attentive staff and good food
(Original) …
(Translated by Google) Superb Hotel! Attentive staff and good food
(Original)
Superbe Hôtel ! Personnel à l'écoute et de bons plats
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Read less
Soumaila Bara11 months ago on Google
4/5
(Translated by Google) Reception staff and pleasant environment
(Original) …
(Translated by Google) Reception staff and pleasant environment
(Original)
Personnel accueil et cadre agréable
Response from the owner11 months ago

(Translated by Google) Hello,

Thank you for taking the time to write us this review!

We hope to be able to satisfy you 5/5 on your next visit!

Cordially,

Hrach Khachanian

General manager

(Original)

Bonjour,

Merci d'avoir pris le temps de nous écrire cet avis!

Nous espérons pourvoir vous satisfaire 5/5 lors de votre prochaine Visite!

Cordialement,

Hratch Khatchanian

Directeur Général

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Dounia Harrif4 years ago on Google
5/5
(Translated by Google) Very nice hotel with a good breakfast
(Original) …
(Translated by Google) Very nice hotel with a good breakfast
(Original)
Hôtel très sympa avec un bon petit dej
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Karim Bichri3 years ago on Google
5/5
(Translated by Google) Excellent hotel, highly recommend!
(Original) …
(Translated by Google) Excellent hotel, highly recommend!
(Original)
Excellent hôtel, je recommande vivement !
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Read less
Samir Samir3 years ago on Google
5/5
(Translated by Google) Ideal for a relaxing stay.
Cleanliness and voluptuousness.
I recommend …
(Translated by Google) Ideal for a relaxing stay.
Cleanliness and voluptuousness.
I recommend
(Original)
Ideal pour un sejour farniente.
Propreté et volupté.
Je recommande
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Read less
wachain TGN3 years ago on Google
5/5
(Translated by Google) Very good hotel placement and great in plain palm grove of Marrakech …
(Translated by Google) Very good hotel placement and great in plain palm grove of Marrakech
(Original)
Très bonne Hotel la placement et super EN plaine palmeraie de Marrakech
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Yassine Oulamine3 years ago on Google
4/5
(Translated by Google) Nice frame. Excellent food. OK rooms.
(Original) …
(Translated by Google) Nice frame. Excellent food. OK rooms.
(Original)
Cadre sympa. Nourriture excellente. Chambres correctes.
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Siryas MIBA4 years ago on Google
4/5
(Translated by Google) Chic, modern, offers a beautiful view of the palm trees and the Atlas Mountains. Professional and courteous staff. …
(Translated by Google) Chic, modern, offers a beautiful view of the palm trees and the Atlas Mountains. Professional and courteous staff.
(Original)
Chic, moderne, offre une belle vue sur les palmier et les montagnes de l'atlas. Personnel professionnel et courtois.
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Christian Popp3 years ago on Google
5/5
(Translated by Google) Very nice facility, out of town and therefore very quiet. …
(Translated by Google) Very nice facility, out of town and therefore very quiet.
(Original)
Sehr schöne Anlage, außerhalb der Stadt und dadurch sehr ruhig.
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azedine Elmasbahi (Azedincbone)3 years ago on Google
5/5
(Translated by Google) Nothing to say, spacious clean and pleasant place,
(Original) …
(Translated by Google) Nothing to say, spacious clean and pleasant place,
(Original)
Rien à dire, endroit spacieux propre et agréable,
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Youssef TBERa year ago on Google
5/5
(Translated by Google) Very nice hotel
(Original)
Très bel hôtel
Response from the ownera year ago

(Translated by Google) Dear Mr. Youssef,

We were delighted with your comments regarding your recent stay at the Hotel du Golf Rotana and have passed on your compliments to all of our staff.

Hoping to have the pleasure of seeing you back with us very soon.

We send you our cordial greetings!

Cordial greetings,

Hrach Khachanian

General manager

(Original)

Cher M. Youssef,

Nous avons été ravis de votre commentaire concernant votre récent séjour à l'Hôtel du Golf Rotana et avons transmis vos compliments à tous nos collaborateurs.

En espérant avoir le plaisir de vous revoir parmi nous très prochainement.

Nous vous transmettons nos cordiales salutations !

Cordiales salutations,

Hratch Khatchanian

Directeur Général

Yohan Fernandeza year ago on Google
5/5
(Translated by Google) Very good family holiday.
(Original)
Très bon séjour en famille.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Mr. Fernandez,

Thank you for taking the time to write to us following your stay with us! We are happy to learn that this experience was excellent! We thank you for these kind words and we hope to have the pleasure of welcoming you back to the Hotel du Golf Rotana during your next stays in Marrakech.

Best regards,

Hrach Khachanian

General manager

(Original)

Cher M. Fernandez,

Nous vous remercions d’avoir pris le temps de nous écrire suite à votre séjour en notre compagnie ! Nous sommes heureux d'apprendre que cette expérience fut excellente ! Nous vous remercions pour ces gentils mots et nous espérons avoir le plaisir de vous accueillir de retour à l'Hôtel du Golf Rotana lors de vos prochains séjours à Marrakech.

Bien cordialement,

Hratch Khatchanian

Directeur Général

Mokhtar MOUADDEK4 years ago on Google
2/5
(Translated by Google) the monitoring of the staff of the actions of the customers is unbearable. that puts you at ease. …
(Translated by Google) the monitoring of the staff of the actions of the customers is unbearable. that puts you at ease.
(Original)
la surveillance du personnel des faits et gestes des clients est insupportable. cela vous met ma à l'aise.
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Mouslim MITALIa year ago on Google
5/5
(Translated by Google) Very good place and exemplary services
(Original) …
(Translated by Google) Very good place and exemplary services
(Original)
Très bon lieu et services exemplaires
Response from the ownera year ago

(Translated by Google) Dear Mr. Muslim,

It was a pleasure to welcome you to the Hotel du Golf Rotana and we are delighted to know that our teams were able to offer you exemplary service! We thank you for your comment and sincerely hope that we will have the opportunity to welcome you again among us.

Best regards,

Hratch KHATCHANIAN

general manager

(Original)

Cher M. Mouslim,

Ce fut un plaisir de vous accueillir à l'Hôtel du Golf Rotana et nous sommes enchantés de savoir que nos équipes ont su vous offrir un service exemplaire ! Nous vous remercions pour votre commentaire et espérons vivement qu'on aura l'opportunité de vous recevoir à nouveau parmi nous.

Meilleures salutations,

Hratch KHATCHANIAN

General Manager

Read more
Read less
Karina Cortez5 years ago on Google
5/5
(Translated by Google) I am very satisfied, I recommend a great breakfast 💕💕
(Original) …
(Translated by Google) I am very satisfied, I recommend a great breakfast 💕💕
(Original)
Sono molto soddisfatta consigliato colazione ottima 💕💕
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Read less
chef ben6 months ago on Google
5/5
(Translated by Google) work in it
(Original)
اعمل فيه
Driss Bergui5 months ago on Google
5/5
(Translated by Google) thank you for your welcome
(Original)
Merci de votre accueil
Rooms5.0
Service5.0
Location5.0
Omar BAKKALI TAHIRI5 years ago on Google
4/5
(Translated by Google) Very good value for money. But far from being a 5 star.
(Original) …
(Translated by Google) Very good value for money. But far from being a 5 star.
(Original)
Très bon rapport qualité prix. Mais loin d'être un 5 étoiles.
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Moustafa idrissi hassani3 years ago on Google
5/5
(Translated by Google) Superb hotel, overlooking the golf course.
(Original) …
(Translated by Google) Superb hotel, overlooking the golf course.
(Original)
Hôtel superbe , avec vue sur le terrain de golf.
Read more
Read less
emkka moia year ago on Google
5/5
(Translated by Google) Pleasant environment to relax and spend your holidays
(Original) …
(Translated by Google) Pleasant environment to relax and spend your holidays
(Original)
Cadre agréable pour se détendre et passer ses vacances
Response from the ownera year ago

(Translated by Google) Dear Emka,

Thank you for taking some of your time to leave us this wonderful review! We are delighted to read that your stay in our establishment was pleasant and very relaxing. We focus our efforts on guaranteeing our guests a warm and friendly atmosphere in all circumstances. Thank you for your recommendation and we look forward to welcoming you among us very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Cher Emkka,

Nous vous remercions d'avoir pris un peu de votre temps pour nous laisser ce merveilleux commentaire ! Nous sommes ravis de lire que votre séjour en sein de notre établissement fut agréable et très relaxant. Nous axons nos efforts sur le fait de garantir à nos hôtes une atmosphère chaleureuse et conviviale en toutes circonstances. Merci pour votre recommandation et au plaisir de vous recevoir parmi nous très bientôt

Meilleures salutations,

Hratch Khatchanian

General Manager

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Sara Boudhan5 years ago on Google
5/5
(Translated by Google) A hotel worthy, it deserves the 5 stars.
(Original) …
(Translated by Google) A hotel worthy, it deserves the 5 stars.
(Original)
Un hôtel à la hauteur,il mérite les 5 étoiles.
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Read less
Tetyana Istomina4 years ago on Google
5/5
(Translated by Google) It was very beautiful and a place of contrasts
(Original) …
(Translated by Google) It was very beautiful and a place of contrasts
(Original)
E stato molto bello e un posto di contrasti
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Read less
Mehdi Bouayad4 years ago on Google
4/5
(Translated by Google) Super frame. Average restoration +. Super rooms
(Original) …
(Translated by Google) Super frame. Average restoration +. Super rooms
(Original)
Super cadre. Restauration moyen +. Super chambres
Read more
Read less
Ousmane Ly3 years ago on Google
5/5
(Translated by Google) Very select place! Royal amenities! Visited absolutely
(Original) …
(Translated by Google) Very select place! Royal amenities! Visited absolutely
(Original)
Endroit très sélect! Commodités royales! A visité absolument
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Mohd Z2 years ago on Google
5/5
(Translated by Google) Wonderful place and quiet .. staff screen
(Original) …
(Translated by Google) Wonderful place and quiet .. staff screen
(Original)
روعة المكان وهدوءه .. بشاشة الموظفين
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Sébastien Nerzic3 years ago on Google
2/5
(Translated by Google) It can be said that it's not worthy of a 5 star ....
(Original) …
(Translated by Google) It can be said that it's not worthy of a 5 star ....
(Original)
On peut dire que c'est pas digne d'un 5 etoiles....
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Read less
المستشار عليa year ago on Google
4/5
(Translated by Google) A group of luxury hotels adjacent to the
(Original)
مجموعه فنادق فخمه متجاوره
yassine taimoura year ago on Google
5/5
(Translated by Google) very beautiful hotels in the palm grove
(Original) …
(Translated by Google) very beautiful hotels in the palm grove
(Original)
tres beaux hotels dans la palmeraie
Response from the ownera year ago

(Translated by Google) Dear Yassine,

Thank you for this wonderful comment! We are delighted to read that you liked the Palmeraie Rotana Resort. Being located in the heart of the Palmeraie of Marrakech adds a particular beauty and charm to our hotels and restaurants. We thank you for taking the time to write to us on Google.com and hope to welcome you back with us very soon.

Cordial greetings,

Hratch KHATCHANIAN

general manager

(Original)

Cher Yassine,

Nous vous remercions pour ce magnifique commentaire ! Nous sommes ravis de lire que vous ayez aimé le Palmeraie Rotana Resort. Le fait d'être situé au cœur de la Palmeraie de Marrakech rajoute une beauté et un charme particulier à nos hôtels et restaurants. Nous vous remercions d'avoir pris le temps de nous écrire sur Google.com et espérons vous recevoir à nouveau parmi nous très bientôt.

Cordiales salutations,

Hratch KHATCHANIAN

General Manager

Read more
Read less
Marika Muciji3 years ago on Google
5/5
(Translated by Google) pool and restaurant by the pool. Caesar salad and french sandwich suuuuuperrrr …
(Translated by Google) pool and restaurant by the pool. Caesar salad and french sandwich suuuuuperrrr
(Original)
piscine e restaurant au bord de la piscine. Caesar salad et french sandwich suuuuuperrrr
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Read less
Sara Kennya year ago on Google
5/5
(Translated by Google) Excellent value
(Original) …
(Translated by Google) Excellent value
(Original)
Excellent rapport qualité prix
Response from the ownera year ago

(Translated by Google) Dear Sara,

Thank you for being so kind to express your feelings on Google.com! We are delighted to read that you appreciated the quality of our services and services! We thank you for this beautiful sharing and hope to have the pleasure of welcoming you back among us very soon.

Best regards,

Hrach Khachanian

General director

(Original)

Chère Sara,

Nous vous remercions d’avoir eu la gentillesse d’exprimer vos sentiments sur Google.com ! Nous sommes ravis de lire que vous ayez apprécié la qualité de nos services et prestations ! Nous vous remercions pour ce beau partage et espérons avoir le plaisir de vous accueillir à nouveau parmi nous très prochainement.

Meilleures salutations,

Hratch Khatchanian

Directeur Général

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Hussein4 years ago on Google
4/5
(Translated by Google) Impeccably beautiful hotel,
(Original)
فندق جميل لا بأس فيه،
roland borgye3 years ago on Google
3/5
(Translated by Google) Nothing more. Away from it all. Sofitel and Mamounia clearly better …
(Translated by Google) Nothing more. Away from it all. Sofitel and Mamounia clearly better
(Original)
Sans plus. Loin de tout. Sofitel et Mamounia nettement mieux
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Read less
Pekka Haltia4 years ago on Google
4/5
(Translated by Google) A good hotel right next to the golf course.
(Original) …
(Translated by Google) A good hotel right next to the golf course.
(Original)
Hyvä hotelli aivan golfkentän vieressä.
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Read less
Nicolas Gardiera year ago on Google
5/5
(Translated by Google) Excellent hotel!
(Original)
Excellent hôtel!
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Olivier de Guenyveau2 years ago on Google
1/5
(Translated by Google) Golf is awful. And extremely expensive.
(Original) …
(Translated by Google) Golf is awful. And extremely expensive.
(Original)
Le golf est horrible. Et extrêmement cher.
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coralie gerbes4 years ago on Google
3/5
(Translated by Google) Hotel poorly maintained, it's a shame!
(Original) …
(Translated by Google) Hotel poorly maintained, it's a shame!
(Original)
Hôtel mal entretenu, c'est dommage !
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Read less
mariem mebsout4 years ago on Google
5/5
(Translated by Google) A nice place to spend a holiday with your partner or family …
(Translated by Google) A nice place to spend a holiday with your partner or family
(Original)
Un endroit sympa pour passer un séjour en couple ou en famille
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정성일3 years ago on Google
4/5
(Translated by Google) It is good to relax. Prices are not cheap.
(Original)
편안히 쉬기 좋음. 물가는 싸지는 않음.
Larissa Ballet3 years ago on Google
5/5
(Translated by Google) Very welcoming staff beautiful setting
(Original) …
(Translated by Google) Very welcoming staff beautiful setting
(Original)
Personnel très accueillant beau cadre
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Badr Anekkar4 years ago on Google
1/5
(Translated by Google) Very basic room service
(Original) …
(Translated by Google) Very basic room service
(Original)
Service des chambres très basique
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Saleh khatiri4 years ago on Google
4/5
(Translated by Google) Magnificence and clean very comfortable
(Original)
روعة ونظيف مريح جدا
Ahmad Afifia year ago on Google
4/5
(Translated by Google) Very nice
(Original)
جميل جدا
Response from the ownera year ago

Dear Ahmad,

Thank you for this wonderful feedback ! We are pleased to hear that you really enjoyed your stay with us and we do look forward to welcoming you back again soon should you be in Marrakech.

Kind regards,

Hratch Khatchanian

General Manager

channel nada beauty2 years ago on Google
5/5
(Translated by Google) beautiful, amazing awesome, really waaaaaaw
(Original) …
(Translated by Google) beautiful, amazing awesome, really waaaaaaw
(Original)
magnifique, extraordinaire génial , vraiment waaaaaaw
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Read less
Ahmed7 years ago on Google
5/5
(Translated by Google) It's awesome, but the price is high
(Original)
مرررره رووعه بس السعر غالي
Benbachir Amine5 years ago on Google
5/5
(Translated by Google) Pleasant stay thank you golf hotel
(Original) …
(Translated by Google) Pleasant stay thank you golf hotel
(Original)
Agréable séjour merci hôtel du golf
Response from the owner5 years ago

(Translated by Google) Dear Amin,

Thank you for taking the time to share your review regarding your recent stay with us.

We hope to have the pleasure of welcoming you back to our hotel.

Best regards,

(Original)

Cher Amine,

Nous vous remercions d’avoir pris le temps de partager votre commentaire concernant votre récent séjour parmi nous.

Nous espérons avoir le plaisir de vous accueillir de nouveau dans notre hôtel.

Bien cordialement,

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Elalami Said7 years ago on Google
5/5
(Translated by Google) Quiet with the pool
(Original)
Bien calme avec la piscine
Mohamed Ali Benouhoud5 years ago on Google
5/5
(Translated by Google) good hotel for conventions
(Original) …
(Translated by Google) good hotel for conventions
(Original)
bon hotel pour les conventions
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Chakib Aziz2 years ago on Google
5/5
(Translated by Google) Alright
(Original)
Trés bien
Hicham Arsalane4 years ago on Google
5/5
(Translated by Google) Friendly staff. Clean rooms.
(Original) …
(Translated by Google) Friendly staff. Clean rooms.
(Original)
Personnel sympathique.Chambres propres.
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tarik tarek3 years ago on Google
3/5
(Translated by Google) A very nice hotel
(Original)
Une très belle hôtel
Chabi Zak3 years ago on Google
5/5
(Translated by Google) Nothing to say. Top of the top. Satisfied 100/100
(Original) …
(Translated by Google) Nothing to say. Top of the top. Satisfied 100/100
(Original)
Rien a dire. Top de top . Satisfait 100/100
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ابوللوان محمد3 years ago on Google
5/5
(Translated by Google) Ra'a and Jadab hotel, next to the golf course, and it has everything you want …
(Translated by Google) Ra'a and Jadab hotel, next to the golf course, and it has everything you want
(Original)
فندق راع وجداب وبجانبه الكولف وفيه جميع ما تريد
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Rachid Elabd3 years ago on Google
5/5
(Translated by Google) Very very nice hotel
(Original)
Tres tres beau hotel
Moulay Bakir4 years ago on Google
4/5
(Translated by Google) Very good value for money
(Original)
Très bon rapport qualité prix
(Translated by Google) Hotel in an unnatural golf resort
(Original) …
(Translated by Google) Hotel in an unnatural golf resort
(Original)
فندف قي منتجع للغولف غير طبيعي
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Hassane Mir4 years ago on Google
4/5
(Translated by Google) Very well
(Original)
Très bien
Mehdi LAHLOU4 years ago on Google
3/5
(Translated by Google) Nice staff and equipment to maintain
(Original) …
(Translated by Google) Nice staff and equipment to maintain
(Original)
Personnel agréable et équipement à entretenir
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Nadia Outaleba year ago on Google
4/5
(Translated by Google) Very good experience
(Original)
Très bonne expérience
Response from the ownera year ago

(Translated by Google) Dear Mrs Nadia,

We were very happy to welcome you to the Hotel du Golf Rotana and are delighted to read that you enjoyed your stay. Thank you for taking your time to leave us this wonderful comment! And we look forward to seeing you again very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Chère Mme Nadia,

Nous étions très heureux de vous accueillir à l'Hôtel du Golf Rotana et sommes enchantés de lire que vous ayez aimé votre séjour. Nous vous remercions d'avoir pris de votre temps pour nous faire ce magnifique commentaire ! Et au plaisir de vous revoir parmi nous très bientôt.

Meilleures salutations,

Hratch Khatchanian

General Manager

ali chakor5 years ago on Google
5/5
(Translated by Google) Quiet place, excellent services
(Original)
مكان هادئ ، خدمات متميزة
CANAL Youssef et Lina3 years ago on Google
4/5
(Translated by Google) there is a nice place
(Original)
il y a de tous endroit sympa
WHB5 years ago on Google
5/5
(Translated by Google) Very comfortable and beautiful place
(Original)
مكان مريح جداً وجميل
Pedro Silvestre4 years ago on Google
3/5
(Translated by Google) Service to improve. Interesting option.
(Original) …
(Translated by Google) Service to improve. Interesting option.
(Original)
Serviço a melhorar. Opção interessante.
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Gynecotaarji3 years ago on Google
3/5
(Translated by Google) nice hotel
(Original)
bel hôtel
Pepe López Girón5 years ago on Google
4/5
(Translated by Google) Quiet and good service.
(Original)
Tranquilo y buen servicio.
Aziz DKM3 years ago on Google
4/5
(Translated by Google) Staff and equipment just top
(Original) …
(Translated by Google) Staff and equipment just top
(Original)
Le personnel et l'équipement juste top
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Dar Cuisines2 years ago on Google
4/5
(Translated by Google) Beautiful
(Original)
Très beau
mostapha cherad3 years ago on Google
5/5
(Translated by Google) Good place
(Original)
Bon lieu
Felix Santa4 years ago on Google
1/5
(Translated by Google) Very badly dirty and cut off from the world.
(Original) …
(Translated by Google) Very badly dirty and cut off from the world.
(Original)
Muy mal sucio y apartado del mundo.
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Houda Yacine3 years ago on Google
4/5
(Translated by Google) A quiet and charming place
(Original)
Un endroit calme et charmant
lenda vela3 years ago on Google
5/5
(Translated by Google) Sublime, everything was perfect
(Original)
Sublime, tout était parfait
adib OO5 years ago on Google
5/5
(Translated by Google) Great memory
(Original)
Très bon souvenir
Akram Chetaine4 years ago on Google
4/5
(Translated by Google) Very stylish
(Original)
Très chic
Saïd ZAKRAOUI5 years ago on Google
5/5
(Translated by Google) Good value for money
(Original)
Bon rapport qualité prix
Younes Bennouna3 years ago on Google
5/5
(Translated by Google) I loved
(Original)
J'ai adoré
Aziz Ouzzat5 years ago on Google
3/5
(Translated by Google) beautiful hotel in the palm grove Marrakech
(Original) …
(Translated by Google) beautiful hotel in the palm grove Marrakech
(Original)
beau hotel de la palmeraie Marrakech
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Najib Point of View4 years ago on Google
3/5
(Translated by Google) Lack of green space. Exaggerated concreting
(Original) …
(Translated by Google) Lack of green space. Exaggerated concreting
(Original)
Manque d'espace vert. Bétonnage exagéré
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Allan Kataku4 years ago on Google
4/5
(Translated by Google) The setting is beautiful
(Original)
Le cadre est magnifique
Mohamed Chanfara year ago on Google
5/5
(Translated by Google) beautiful place
(Original)
Lieu magnifique
Response from the ownera year ago

(Translated by Google) Dear Mohammad,

We thank you for taking the time to give us a feedback following your experience with us and we are delighted to read that our establishment was magnificent.

We would also like to point out, Dear customer, that the rating you gave us (1/5) does not reflect the quality of your experience as you described it in your comment. Therefore, we would be grateful if you could rectify this so that this testimonial is useful for our community and will not be a source of confusion for our future customers and partners.

We thank you for this beautiful sharing and hope to have the pleasure of welcoming you back among us very soon.

Cordial greetings,

Hrach Khachanian

General manager

(Original)

Cher Mohamed,

Nous vous remercions d'avoir pris le temps de nous faire un retour suite à votre expérience parmi nous et sommes enchantés de lire que notre établissement fut magnifique.

Nous tenons par ailleurs à vous souligner, Cher client, que la note que vous nous avez accordée (1/5) ne reflète pas la qualité de votre expérience telle que vous l'avez décrite sur votre commentaire. De ce fait, nous vous serions reconnaissants si vous pourriez rectifier cela afin que ce témoignage sois utile pour notre communauté et ne constituera pas une source de confusion pour nos futurs clients et partenaires.

Nous vous remercions pour ce beau partage et espérons avoir le plaisir de vous accueillir à nouveau parmi nous très prochainement.

Cordiales salutations,

Hratch Khatchanian

Directeur Général

Adil EL ABIDA4 years ago on Google
5/5
(Translated by Google) Quiet with a nice view
(Original)
Calme avec une vue agréable
ahmed ajbili4 years ago on Google
5/5
(Translated by Google) Very well organized
(Original)
Très bien organisé
Simo Nuiri4 years ago on Google
5/5
(Translated by Google) Very nice
(Original)
جميل جدا
Rachid Belfkih3 years ago on Google
5/5
(Translated by Google) It's lovely
(Original)
C est adorable
Markus Leibundgut3 years ago on Google
4/5
(Translated by Google) Highly recommended
(Original)
Sehr empfehlenswert
Salma Belhouaria year ago on Google
5/5
(Translated by Google) Perfect
(Original)
Parfait
Response from the ownera year ago

(Translated by Google) Dear Ms Salma,

It was a pleasure to welcome you to the Hotel du Golf Rotana and we are delighted to read that your stay with us went perfectly! We thank you for taking your time to leave us this wonderful comment and hope to see you again among us very soon.

Best regards,

Hrach Khachanian

General manager

(Original)

Chère Mme Salma,

Ce fut un plaisir de vous accueillir à l'Hôtel du Golf Rotana et nous sommes enchantés de lire que votre séjour parmi nous s'est parfaitement déroulé ! Nous vous remercions d'avoir pris de votre temps pour nous laisser ce merveilleux commentaire et espérons vous revoir à nouveau parmi nous très bientôt.

Meilleures salutations,

Hratch Khatchanian

Directeur Général

lionel nzamba3 years ago on Google
4/5
(Translated by Google) Good...
(Original)
Bien...
مرشد محلي سياحةa year ago on Google
4/5
(Translated by Google) Good
(Original)
جيد
Hicham Elyoussefia year ago on Google
4/5
(Translated by Google) Top golf
(Original)
Golf top
Response from the ownera year ago

(Translated by Google) Dear Hisham,

We thank you for your comment! We are happy to read that you enjoyed our golf course. We invite you to follow us on Facebook and Instagram so that you can be aware of the golf promotions and events we organize during the year. We look forward to welcoming you among us very soon.

Best regards,

Hrach Khachanian

general manager

(Original)

Cher Hicham,

Nous vous remercions pour votre commentaire ! Nous sommes heureux de lire que notre parcours Golf vous a plu. Nous vous invitons à nous suivre sur Facebook et Instagram afin que vous puissiez être au courant des promotions et évènements golfiques nous organisons au cours de l'année. Au plaisir de vous recevoir parmi nous très prochainement

Meilleures salutations,

Hratch Khatchanian

General Manager

tv speed strength4 days ago on Google
5/5
Trip typeBusiness · Friends
Rooms5.0
Service5.0
Location5.0
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Annakhil

The sprawling suburb of Annakhil includes golf courses and palm groves, with paths and horse-carriage tours through 100,000 trees at El Palmeral. Inside that park is Musée de la Palmeraie, showing a century of Moroccan paintings in a 1940s colonial farmhouse. MACAAL is a more modern space, displaying pan-African art. Residential areas have casual tagine restaurants, while resort hotels have chic bars and bistros.

Hotel location score

Good location overall for sightseeing, recreation, dining, and getting around
2.3 OK for proximity to things to do
2.9 Good for proximity to restaurants
0.0No nearby transit options
3.8 Great for airport access
Scores are calculated based on data from Google Maps and Google reviews
Circuit de la Palmeraie, Marrakech 40000
1. Jardin Majorelle-Yves Saint Laurent Mansion
Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.
Rating
4.4
Distance
16 min
32,049 reviews
2. Jemaa el-Fnaa Square
Rating
4.3
Distance
23 min
4,103 reviews
3. Bahia Palace
Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.
Rating
4.5
Distance
19 min
6,246 reviews
4. Koutoubia
This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.
Rating
4.5
Distance
19 min
11,917 reviews
5. La Mamounia
Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.
Rating
4.6
Distance
21 min
4,914 reviews
6. Ibn Youssef School
16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.
Rating
4.3
Distance
17 min
1,619 reviews
7. Saadien's Tombs
Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.
Rating
4.1
Distance
24 min
7,652 reviews
8. El Badii-Ksibat Nhass Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4
Distance
22 min
4,733 reviews
9. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4
Distance
15 min
2,023 reviews
10. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9
Distance
19 min
425 reviews
11. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.3
Distance
19 min
1,330 reviews
12. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4.1
Distance
26 min
4,466 reviews
13. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4
Distance
16 min
1,944 reviews
14. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3
Distance
22 min
952 reviews
15. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5
Distance
21 min
996 reviews
1. Le Blokk ( Restaurant )
Restaurant
Rating
4.3
Distance
4 min
759 reviews
2. Le Petit Cornichon
Restaurant
Rating
4.5
Distance
17 min
211 reviews
3. L'Ô à la Bouche
Restaurant
Rating
4.7
Distance
20 min
288 reviews
4. La Palette Restaurant Marrakech
Restaurant
Rating
4.5
Distance
17 min
197 reviews
5. Cuisine De Terroir
Restaurant
Rating
4.6
Distance
22 min
795 reviews
6. Dar Zellij
Moroccan restaurant
Rating
4.5
Distance
18 min
658 reviews
7. Le Tire Bouchon Marrakech
French restaurant
Rating
4.7
Distance
18 min
210 reviews
8. Le Trou Au Mur
Restaurant
Rating
4.5
Distance
17 min
254 reviews
9. Le Passage Restaurant
Bar & grill
Rating
4
Distance
8 min
631 reviews
10. Le Loft
French restaurant
Rating
4.3
Distance
18 min
404 reviews
From
Marrakesh Menara Airport
Taxi 31 min
Transit 1 hr 19 min

About this hotel

Check-in time: 3:00 PM
Check-out time: 12:00 PM

Address & contact information

Circuit de la Palmeraie, Marrakech 40000
05243-34343

Health & safety

Health & safety measures are provided by the hotel. Contact the hotel for more details.

Amenities

Popular amenities

  • Pool
  • Spa
  • Wi-Fifree
  • Parkingfree

Internet

  • Wi-Fifree

Activities

  • Golf

Services

  • Front desk24 hour
  • Concierge
  • Full-service laundry
  • Housekeepingdaily

Pools

  • Outdoor pool
  • Hot tub

Wellness

  • Fitness center
  • Sauna
  • Spa

Pets

  • No pets

Rooms

  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar

Food & drink

  • Restaurant
  • Bar
  • Room service
  • Breakfast
  • Breakfast buffet

Children

  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club

Parking & transportation

  • Parkingfree
  • Airport shuttleextra charge
  • Local shuttle

Accessibility

  • Accessible

Languages spoken

  • Arabic
  • English
  • French

Bathrooms

  • Private bathroom
  • Bathtub
  • Shower
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Hôtel Du Golf Rotana Palmeraie
MAD 1,530Nov 30–Dec 1
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